I debated for a while on what rating to give for this review. Most of the process was great, but…read morethe ending really fell flat. After hearing about them on the radio, we knew we needed to give them a shot. We listened to several realtors, and decided to go with GGG. They really stood out. Our house ended up selling very quickly since we listened to their suggestions. And the realtor definitely helped lookout for us while searching for our new home. All through the process we felt cared for, had stellar interaction, and were very happy... until the end. The week before we were to close, our agent let us know he would not be in town. That wasn't ideal, but I understand people have lives. But it definitely could have been handled better, and not dropped on us last minute. However, he made sure to let us know he would still respond to messages and calls, though it might be delayed. No big deal, and we appreciate the thoughtfulness. He also made sure to get us in touch with his team lead. We did have questions that last week, and when we texted our original agent, we got an out of office reply on his texts - never heard/seen that one before. We contacted the team lead. Later that week, we ended up having issues with closing, and the closing was delayed. This was no fault of our realtor, but we were on edge and nervous. We also found out that our realtor, who said he would be back the night before closing, was now on vacation and out of pocket for another week. Then, the day of our actual closing, we had more issues, and no one from GGG was there. We were there on our own. We had signed all of our papers before anyone showed up, and had to wait for them to bring a key for our new house to us. Our original realtor hasn't reached out to us, and it's been almost two weeks in our new home. If this has been just on the interaction before the last week, it probably would be a 5* review. As it stands now, I debated on a 2* or 3*. The ending was just really poorly handled, and ruined an otherwise great experience. Part of me wants to give GGG a higher rating. They did a great job, and I would have highly recommended them. I'm just torn due to them really dropping the ball at the end.

It has been over a month since writing this review. Immediately upon posting I received a comment…read morefrom the owner stating they were sorry and would use this failure as a teaching/learning opportunity. We got a text from our agent a few hours later requesting a phone call. We planned to speak the next night, but when we called, they didn't answer/didn't respond. This further illustrates the unprofessionalism of this team. Instead of talking with us, their focus was on getting more Yelp Reviews to up their Yelp score.

Amber Brittain and her team are amazing. We discovered her on the recommendation of our realtor,…read moreand were absolutely blown away by the Amber Brittain Team's communication, professionalism, and did I mention communication? Because we were in the loop and informed at every step of the way. We always felt informed, confident and in control of the situation. They also got us cleared to close in an amount of time I thought was impossible, but I totally get why my realtor kept referring to Amber as "the fastest gun in the west." Amber's broader team are also all incredible and just gets the job done. Aleshia, Nikki and everyone were all in synch, there was never any confusion... They are all also very straightforward and upfront with every development. Seriously, I never knew a mortgage could be stress free and efficient. Yet, that is exactly what I got with Amber and her team. An efficient, stress free transaction.

Amber does excellent work. Her team is committed to making sure the process goes smooth and that…read moreeveryone is informed of what is happening along the way to ensure a great mortgage loan experience. Don't hesitate to give her a call. You won't regret letting her be your mortgage lender!!!!

It was a pleasure working with Glenda. She knew all the right things to do to get our home sold…read more Thanks so much for your tireless work!

While I didn't deal with this company as much as my husband, you know what they say... happy and…read morerelaxed husband, happy wife! Hehe! And that's just what Taylor B. and his team did for my husband and I on our most recent purchase of our new home. Taylor came highly recommend by our realtor, and he made sure to live up to that recommendation. Taylor, Wilson, and Morgan all kept in communication with us (mostly my husband), and kept us up to date on what was needed, where things were in the process. Taylor made sure to make it to the closing on time ( which meant a lot since the real estate team we had didn't bother). It's the small things that make a difference, and these guys are good at the small and BIG things. Highly recommend Taylor et al!

James and his amazing team of people, Ted Cokinos, Doug Cokinos, Rachel Endrizzi, Angelica Brenson,…read moreprovide me the help that I needed beyond my expectation. There was a hiccup along the way but they never gave up and find ways to make it work on my favor. They truly did a tremendous job and guide me along the way as it was my first time to apply for refinancing loan. They answers all my questions from the most serious down to the silliest and keep me updated on everything. Thank you so much. I'm so glad that out of so many calls and emails that I received after my inquiry, I decided to take one from you and no regrets. Thank you.

Scott Underwood did an excellent job of educating us about this product, and walked us through…read moreevery step through closing. His knowledge is astounding!! Everyone should be so lucky to have Scott working for them. Plus - he is truly a very, very nice man. My husband and I consider him our new, very dear friend! Patsy G.

Excellent customer service, Mr. Underwood is very knowledgeable and cares about his clients. He…read morebreaks everything down so you can understand your options. I would highly recommend him to anyone seeking help with any mortgage and refinancing needs!!

Michele is AMAZING! She answered all of our questions. Then answered them again when we got nervous…read moreand asked the same thing. We switched financing on her so many times I lost count and she did everything needed to make it work. She gave us contacts for insurance, waterproofing, concrete, roofing, etc. I absolutely adore her. I highly recommend Michele. She gets everything done perfectly and is absolutely looking out for you every step of the way.

Michele was terrible to work with and absolutely unprofessional. She arrived over 2 hours late our…read morelast appointment moving out. She was beyond unhelpful for over 2 years. I highly recommend everyone to use anyone else. She is a terrible agent. I have only ever written one bad review in my entire life. This is review number two. Michele never once acknowledged my boyfriend during our 2 and 1/2 year endeavor with her. She only acknowledged me because of my paycheck. She never provided assistance or help when we asked for it.

Excellent service and very responsive. Drew was on top of everything from start to finish!read more

Trista was fine until the very end and then started ignoring my emails for weeks at a time…read morerequiring multiple follow-ups. Also paid for professional carpet cleaning and still they kept hundreds from our security deposit. Pretty crappy way to end a lease.

Excellent Experience!! This was our second time working with Mr.Carr and once again he did and…read moreExcellent job. Very knowledgeable always there to answer any questions or concerns we had. Ann did a great job also keeping us updated on everything.Looking forward to working with him again on our next journey. Highly recommend Carr & Associates The Speeds