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    Academy Mortgage - Chandler

    3.7 (59 reviews)
    Open 8:00 am - 8:00 pm

    Services - Academy Mortgage - Chandler

    Mortgage services

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    8 years ago

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    Photo of Megan P.

    Megan P.

    Thank you Dee!

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    4 years ago

    Melissa at Academy Mortgage did such a great job to get my loan approved, made sure that it lasted to the last second at the finish line.

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    5 years ago

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    10 years ago

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    Megan P.

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    7 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    Megan P.

    Thanks so much Brian!

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    10 years ago

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    6 years ago

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    9 years ago

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    Megan P.

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    11 years ago

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    10 years ago

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    Megan P.

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    8 years ago

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    Megan P.

    Thank you Ashley!

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    14 years ago

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    10 years ago

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    Megan P.

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    11 years ago

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    9 years ago

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    10 years ago

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    13 years ago

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    Megan P.

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    11 years ago

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    Megan P.

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    8 years ago

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    Megan P.

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    9 years ago

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    10 years ago

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    Megan P.

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    10 years ago

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    Megan P.

    Thank you Daniel!

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    11 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    Megan P.

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    11 years ago

    Poor customer service, unorganized. This team almost lost us our house due to dragging feet with paperwork.

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    10 years ago

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    Megan P.

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    9 years ago

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    11 years ago

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    10 years ago

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    8 years ago

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    Megan P.

    Thank you Charity!

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    8 years ago

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    Megan P.

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    10 years ago

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    Megan P.

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    10 years ago

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    Megan P.

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    10 years ago

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    Page 1 of 2

    Ask the Community - Academy Mortgage - Chandler

    Review Highlights - Academy Mortgage - Chandler

    We recently completed purchasing our first home and working with Jon Crawford and his team was a great experience!

    Mentioned in 7 reviews

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    Barrett Financial Group - Barrett Financial Group, L.L.C. logo

    Barrett Financial Group

    (61 reviews)

    I used Barrett to get a mortgage for my first home. Vance McKim was my loan officer and he was…read moreextremely helpful. He helped me get prequalified very quickly and walked me through each step since it was my first time applying for a mortgage. Vance was able to find me a mortgage with interest rate of 3.0% which is much better than I was expecting. Once I had found a home, Vance also kept me informed about what was happening with the finances at each step of the home buying process and would call to walk me through the paperwork with each new step in the process. He definitely made the home buying process much easier and I would recommend him to anyone looking to finance a home!

    If it could be no stars it would. They came to us, told us they could lower our payments and get…read more32,000 in cash. We paid out of pocket for the assessment which was 800. They came back and said that we could only get our money in escrow. That the assessment came back to low. So we agreed. They told us to not pay our mortgage payments for the next two months. We kept getting calls from our mortgage company that our payment was late. After calling and texting them for two weeks I finally got a call back. They told us the new mortgage did not go through. And they would not repay our 800. They said they would send me a visa card with 400 on it and send a check for the late charge. But going through all the waiting no communication it has put us behind on mortgage payments and other bills. I have yet to see either the late fee or the visa card

    Mr. Cooper - I honestly DGAF I WON.. NO MORE ESCROW ACCOUNT

    Mr. Cooper

    (20 reviews)

    Our loan was sold to Mr. Cooper. I was horrified after reading the reviews, and anticipated being…read moretortured. We don't owe much and we took of the interest rates when they were down to 2%, so we would not be willing to refi to get another company. I was scared. The transfer process was a breeze. It was easy to create an online account and make payments. Our escrow went through the roof for 2025. I was thinking they are doing something not good due to the reviews I read. I spoke with a kind lady who checked on our escrow account to see what was going on for 2025. I knew it wasn't our taxes, as our assessor showed they actually were going down. She did some research. Because I was holding for a bit, I was disconnected automatically. I was thinking "Here begins the nightmare!" She called me back in seconds. She let me know our insurance was going up over $1300 this year. She went above and beyond getting the information, and was kind the entire time. So far so good. Mind you this was 5:30pm in the Arizona evening, and I was still able to speak with customer service. Very happy. They do try to resolve as many issues online or with the automated system. I still was able to get to a rep as those options would not be able to help me answer my question. Less than 10 minutes and I was all set.

    Terrible they recently sold my loan to Rocket mortgage and I can not get my 2025 tax statement …read more They do not respond and Rocket can only give me a portion of 2025 no way to contact this should be a -1

    Academy Mortgage - Chandler - mortgagebrokers - Updated June 2026

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