I used Barrett to get a mortgage for my first home. Vance McKim was my loan officer and he was…read moreextremely helpful. He helped me get prequalified very quickly and walked me through each step since it was my first time applying for a mortgage. Vance was able to find me a mortgage with interest rate of 3.0% which is much better than I was expecting. Once I had found a home, Vance also kept me informed about what was happening with the finances at each step of the home buying process and would call to walk me through the paperwork with each new step in the process. He definitely made the home buying process much easier and I would recommend him to anyone looking to finance a home!

Extremely disappointing experience with Barrett Financial. I would not recommend them. I would give…read morezero stars if I could. The communication throughout our loan process was terrible. We were repeatedly sent random forms to e-sign without anyone calling or adequately explaining what they were, why they were needed, or what had changed from version to version. What was especially concerning happened right before closing. Approximately 48 hours before our scheduled in-person closing, we had already e-signed the final closing documents that clearly outlined the costs associated with the transaction and the exact amount of cash we needed to bring to closing. Then, when we arrived for closing, we were presented with changed financial documents and an additional $1,000 added to our cash-to-close amount. When we contacted Barrett Financial to ask why the numbers and documents had changed, no one could give us a clear explanation. Nobody could adequately explain what changed, why it changed, or why we were suddenly responsible for an additional $1,000. That is completely unacceptable when you're dealing with someone's mortgage and hundreds of thousands of dollars. We should not have had to discover a $1,000 increase in our closing costs at the last minute, especially after already signing documents 48 hours earlier that clearly stated our closing costs and cash-to-close amount. The entire process felt extremely disorganized and lacked transparency. We were essentially sent documents to sign with little to no explanation, and when we had legitimate questions about significant changes to our financial documents, we couldn't get a straight answer. Buying a home is stressful enough without having to chase your lender for an explanation of your own financial documents and unexpected closing costs. I strongly recommend anyone considering Barrett Financial carefully review every document, compare the numbers from one disclosure to the next, and get written explanations for any changes before signing. Based on our experience, I would absolutely use a different lender if persented with Barrett again.

Pete, Christine and Maria from PrimeLending have been awesome throughout the whole process. I…read morestarted reaching out to PrimeLending and my Realtor sometime May/June 2019. Pete was able to pull pre-qualification sheet even though I was not ready to buy. I followed up with Pete in November 2019 who provided me and my Realtor the pre-qualification sheet to go under contract. This was my first home buying experience. I honestly thought this would be a complicated process; it wasn't. Within December 11th, I'm in my new home :) Thanks Team!

Pretty simple... sent me a message back after inquiring saying someone would follow up with me…read more Never heard back. Which is fine as I found an amazing company that did a fantastic job through Yelp. Refi is already done and signed on Wednesday. But just so they know... I will make the initial contact, but you either want my business or you don't. Guess not this time. No hard feeling and not upset. Just leaving a review. Edit: I am going to bump up to 3. I was reached out to and definitely felt remorse on their end on the mix up. I obviously cannot give them a high rating as I didn't get to work with them and don't know how well they do personally. But from the amount of positive ratings they have received from others they may be worth checking out. My mix up appears to be just a small blip and not of the ordinary.

This was the best mortgage loan process we have been involved in during g our 33 years of home…read morebuying. Kyra Bertch was fantastic to work with. Professional, encouraging & organized. She kept things moving, got us a great interest rate and allayed any concerns by working with us. Her response time and attention were so good that if we didn't know better we would think we were her only clients! Dylan was also very professional and great to work with. I want to reiterate this was the best mortgage loan process we have ever been a part of. Highly recommend Agave Home Loans.

Jason Bride and Thomas King made our refinance a smooth process here in Minnesota. They had amazing…read morecommunication, prompt answers and were easy to work with. They were both very knowledgeable and had great suggestions on the best options for me with the loan process. I would 10/10 recommend them to everyone!

Miguel helped us with a HELOC and it was so much easier and faster with him than it was with any…read moreother bank! I tried to use BOA and Fifth Third and it didn't work out because they took so long! With Miguel, it only took a week... that is unprecedented!. thanks Miguel.

We were looking for HELOC. Miguel understood our situation and what we needed. Miguel told us he…read moregot if from here. Miguel thank you for a great customer service experience and taking the time to listen and understand our needs. Miguel was able to give us HELOC that was affordable and exactly what we needed, and in a reasonable short amount of time! He walked through the steps and was there for us even after hours. So if you're looking for someone to understand your needs, give you options with no judgements... call Miguel Morales!! We highly recommend his services!

Melissa at Academy Mortgage did such a great job to get my loan approved, made sure that it lasted…read moreto the last second at the finish line.

I am highly disappointed and frustrated with Academy the loan officer Gricelle Gonzalez did not…read morecommunicate with me at all. No return phone calls, any information was given to me by the title company. I do not recommend Academy.

Brandon was extremely helpful in finding our family a reduced rate with our car insurance. We are…read morepaying less and receiving MORE benefits than we previously did (such as rental reimbursement and glass coverage). This is saying a lot as we have 3 teen drivers! He also helped us pay less on our homeowners policy. The process was seamless and I have great relief knowing a professional has had eyes on this important financial piece of our puzzle. Thank you Brandon!

I've always been an entrepreneur so health insurance has always been a challenge. A friend…read moreconnected us to Ryan and he was the best!! He laid out all our options so we could compare and gave us great advice for what would work best for our family. It was great to speak to someone who does this everyday and we can count on as our business grows.

The worst mortgage servicing business ever They are NON…read moreCOMPLIANT DO NOT LET THEM TAKE ADVANTAGE OF YOU! 2 CLASS ACTION LAWSUITS BROUGHT FORTH regarding ripping us borrowers off And the most recent Cyber attack.. We found that they weren't applying our payments to our principal balance or escrow impound account for months ! I provided 3 years of excellent payment history. Low and behold our April statement showed a correction Mr Cooper is a criminal business bilking billions of dollars out of borrowers in Bogus escrow fees! I highly suggest all borrowers check every statement with a fine tooth comb These s are str8Up stupid What would we expect from our Federal Government

Our loan was sold to Mr. Cooper. I was horrified after reading the reviews, and anticipated being…read moretortured. We don't owe much and we took of the interest rates when they were down to 2%, so we would not be willing to refi to get another company. I was scared. The transfer process was a breeze. It was easy to create an online account and make payments. Our escrow went through the roof for 2025. I was thinking they are doing something not good due to the reviews I read. I spoke with a kind lady who checked on our escrow account to see what was going on for 2025. I knew it wasn't our taxes, as our assessor showed they actually were going down. She did some research. Because I was holding for a bit, I was disconnected automatically. I was thinking "Here begins the nightmare!" She called me back in seconds. She let me know our insurance was going up over $1300 this year. She went above and beyond getting the information, and was kind the entire time. So far so good. Mind you this was 5:30pm in the Arizona evening, and I was still able to speak with customer service. Very happy. They do try to resolve as many issues online or with the automated system. I still was able to get to a rep as those options would not be able to help me answer my question. Less than 10 minutes and I was all set.

Chris Martin is a magician when it comes to making the home owning dream a reality. Regardless of…read moreyour past financial struggles, foreclosures, late payments, etc. Chris puts together a plan to help you fix your credit, and get you in the house you have always dreamt of owning. Whether it's a Monday morning at 7am, or a Saturday evening at 9pm, he cheerfully answers his phone to help with any questions or worries a borrower may have. Nice to have such a trustworthy, hard working loan officer in your corner on one of the biggest, if not THE biggest purchase of your life.

Scott Smith at Academy Mortgage helped us purchase our 1st home in Phoenix AZ - The whole team is…read moreextremely knowledgeable & very helpful, all my questions where answered even the stupid ones! At Gentry Real Estate, Our main contact while searching for a home was Marcia Beatty. She is absolutely the best there is. She was friendly & helpful from the get go and not mention oh so patient! Once we had found the perfect house Marcia hooked us up with Academy Mortgage and the process was very smooth. (I always thought purchasing a home would be hard) but dealing with these folks, Im eager to but another one LOL Khyl Halbert whom also works at Gentry Real Estate was also on top of things & followed up on questions we had. Overall a great experience with Both ACADEMY & GENTRY! Thanks guys!!!!

I have been in the real estate business for 15 years. As difficult as the mortgage business has…read morebecome, Ron and his team always seem to get the job done. Thanks again for another successful closing!

I've been referring clients to Pamela Crawford for nearly 10 years, and I'm so glad that she's…read moreworking with Finance of America. Pam's 25+ years of expertise really set her apart from the competition. She knows so much about financing and has a knack for finding the right program for my clients. Finance of America has some unique programs for special circumstances. Give Pam a call and see if she can help you!