I called to schedule an appointment because I was experiencing both knee and shoulder pain. I…read morespecifically requested to see a doctor who could evaluate both conditions. I was scheduled with Dr. Yarbrough. After doing some research, I discovered that Dr. Yarbrough does not specialize in shoulder conditions. Concerned about this, I called the scheduling department three separate times and spoke with three different representatives. Each one assured me that Dr. Yarbrough could evaluate both my knee and shoulder and advised me to bring my previous shoulder MRI if I had it. During each call, I specifically requested an appointment with Dr. Ansari, who specializes in both areas. Despite my repeated requests, I was continually told to keep my appointment with Dr. Yarbrough. The first thing Dr. Yarbrough told me when he entered the exam room was that he would need to refer me to his colleague, Dr. Ansari, for my shoulder because he was not the appropriate specialist. He also ordered a new MRI. He never reviewed the MRI images that I had brought with me, despite the scheduling staff specifically instructing me to bring them. I was also required to have X-rays taken of both my knee and shoulder, even though my concern was not a bone injury. This added additional costs without addressing the reason for my visit. After the appointment, I spoke with the front desk and explained what had happened. I was told there was nothing they could do and that I should speak with the scheduling manager. I called scheduling, requested the manager, and was told she also could not help me and that I needed to speak with the billing department. I was transferred to a billing representative named Cindy, who listened to my concerns and then said she needed to consult with her manager. When I asked to speak directly with the manager, I was told that wasn't possible, that a message would be left, and that someone would contact me later. This entire experience was extremely frustrating. I made every effort to avoid being scheduled with the wrong provider by calling three separate times and clearly explaining my concerns. Despite repeated assurances, I was scheduled with a physician who immediately acknowledged he was not the appropriate specialist and referred me elsewhere. As a result, I was charged for a visit that could have been avoided, and now I have to schedule another appointment. It felt like an unnecessary referral process that resulted in additional charges and delays in receiving the care I originally requested.

My family has used Resurgens Orthopaedis for over 20 years. We and our community are grateful for…read moretheir excellent medical team and care. But, in 2026, their bill collection group has been incompetent and seems to be deliberately misleading. We have always paid our bills in full after the insurance adjustment and had not problem. We have good private insurance. In March 2026, I got a bill for services over 2 years ago, saying I still owed $2,009. I called and they said, oops, right, I'd already paid $1,016 and owed the balance. But, when I got my Insurance involved, they showed that Resurgeons had added to the bill $1,112 in costs never filed with insurance (so not adjusted, not in EOB). So, they sent me a bill showing and saying Insurance had provided, but adding over one thousand in costs for "supplies". Questionable practices. Also in March, I got a bill for services from early 2025. My EOB showed I owed zero dollars. They said I owed $2330. I called and they said they needed a new EOB and it had to come from the Insurer. Another hour of phone calls and I got that to them. I have a confirmation from my insurer. Just got a threatening past due bill again for same amount. Resurgens seems to have hired the mafia or the klutz crew. Very sad. Mark Landers, Lawrenceville, GA

I have visited Dr. Seidman for my ongoing shoulder problems and my boys have seen him as well, He's…read morea great doctor and Academy is the ONLY place we will go. My 10yo son broke his ankle during football and Dr. Seidman found the small break in his growth plate and worked his magic, I hear horror stories from other families with similar injuries after they have gone to other doctors... Dr. Seidman was great with him and my son looked forward to seeing him. I highly recommend him to all.

I had an appointment with Dr. Fisher at 1:45 to look at my knee (meniscus tear, very painful.) I…read morearrived at their office at 1:30. When I approached the counter no-one greeted me, no hello, how are you, good afternoon.....Nothing. They didn't instruct me on anything or ask me any questions. Therefore, I signed in on the sheet and had a seat, thinking they will call me if they have any questions. There was a man and a woman at the receptionist's area. I watched the woman eating candy and watching tv. (the tv for the patients that is mounted on the wall in the waiting room.) I couldn't see the guy from where i was sitting, but could hear him on the phone. After sitting there for forty five minutes, the man calls my name. I limp over to the counter, and he said that I needed to fill out a new patient form. I asked him if Dr. Fisher was running late and he said no he wasn't. So, I asked why I had been sitting there so long, and he said he didn't see my name on the list. (No apology what so ever). I asked if they could just get the information from the computer since the doctor that had referred me was in the same network, and he said No, with quite an attitude. At this time, from being in pain and from sitting so long making it worse, I had had enough. I told him to cancel the appointment and walked out. Before I left, I went back in and asked for his name and he said it was Ray. I asked for his last name and he replied that he doesn't give out his last name. He then disrespectfully stated that he was the only Ray that worked in that office. I will be filling a grievance. It's a shame that he just couldn't have apologized in a nice way. I would have accepted that and filled out the paperwork, because I understand that mistakes happen. However, you don't take your mistakes out on someone else when it is your fault, just own it and move on! I did nothing wrong and did not deserve to be treated that way. This was handled very unprofessionally! Now I have to go through the process again to find another doctor because I feel they do not deserve my money!

I had a displaced big toe fracture (multiple fractures), and couldn't bend the toe due to it being…read moresideways, and Dr Zaman told me to just put a spacer between the toes and walk on it. I went to another doctor for a second opinion, who told me I urgently needed surgery, without it, I'd be unable to bend my toe again and would be in pain for a long long time. After surgery, my toe is back to normal bending and feeling great. I really wish Dr. Zaman took more time to see the injury, or TOUCH the toe to see that I had bone sticking up and down out of place, because he just took x-rays, popped in to tell me to just use a spacer, and left quickly. Very nice man, but very glad I went for a second opinion.

Had a bicep surgery by Dr. Fisher 18 months ago, it was supposed to be a simple procedure, seven…read moredays after the procedure my bicep dropped down to my elbow, when I reached out to Dr. Fisher, he shrugged it off like it was not a big deal, my bicep is now disfigured, and I am in constant pain, his office did not reach out to me once since the surgery 18 months ago, biggest mistake I made was to walk through the doors of northside hospital and Dr. Fisher

Dr fisher performed surgery on me twice in the last 3 months working on my elbow, which I had…read moreseptic in. He also worked on my shoulder to repair mobility that I was extremely in pain Dailey on. Not only is my pain better after one week of surgery, he has been super professional and caring to me and my needs both prior and post surgery. Highly recommend that you can use Dr. Fisher with confidence in any surgeries you need. Respectfully

Great orthopedic practice. Knee, back, foot !!!!…read moreDr. Verholz, Dr. Bailey, Dr Chao. Great

Dr. Donald Langenbeck with Peachtree Orthopedics examined my lower back, said it was a pulled…read moremuscle, sent me to 8 PT treatments with Northside PT in Cumming, I had a 2nd follow up visit after the 7th PT visit, went into Dr. Langenbeck's office, he said we have made a mistake!! in a panic mode!! he misread and the radiologist I have a L5 fracture and he has put me through 7 PT sessions creating more damage this guy is a complete joke as a Orthopedic Doctor as well as Peachtree Orthopedics!! in Cummimg, Ga. I would warn anyone to stay away from this clown he does nothing but guess and has issues reading X rays, MRI's or CT scans..MAL-Practice Law-Suit in the works..

5 stars for the Dr. - He was great, I forget his name unfortunately, but he was super sweet to my…read moreone year old son and gave us the great news that his fingers were not broken, THANK GOODNESS! He also took his time and didn't act like he was on a time crunch like most doctors. 1 star for the appointment staff - We had an emergency and they said they couldn't get us in for 3 days, I had to call the hospital and they were shocked we couldn't get an appointment. It was an emergency for a 1 year old boy!

One of my kids had major hip surgery due to a sports related injury! CHOA has been fantastic…read morethrough this entire year long process of healing. Ashton her primary PT and Dr. Willimon have been fantastic! Thanks to their help, my Daughter is almost fully recovered and is back to doing what she loves most - Soccer! We could not have asked for a better Surgeon and Physical Therapist!

Don't do it. The PT's are very nice, but 6-weeks after my last treatment I received a bill for…read moremore than we discussed originally. There are better places to go!

I do not recommend this physical therapy location. I went there for four or five weeks in April…read more2023. I started off with a therapist who was really good. She made progress in my range of motion in my shoulder and was helping me. I had multiple injuries from a bad crash on 2/28. She went on vacation and Benchmark placed me with another therapist. This guy hurt me. Still hurts today or three months later. We were working on my broken clavicle plus shoulder muscle pain in my right shoulder. Rope and pulley. I couldn't use my left hand because of a broken arm surgery on 4/9. So the therapists would have to be my left hand or pull down on my left rope to help me with my right shoulder. It worked well until this guy got a hold of me. He pulled too hard. He overextended my painful right shoulder just weeks after my broken clavicle surgery and despite my repeated complaints about the muscle pain in my shoulder. He carelessly pulled my right arm straight up. I had to go back to ice packs on my shoulder day and night for at least a week and I stopped PT on my shoulder after that. Wellstar will finally scope my shoulder later this month and hopefully give me some relief. Benchmark hurt me in April and it's still very painful nearly three months later. I will never use Benchmark for physical therapy again. The lady that helped me for about a month was very good. The guy they put me with hurt me. I do not recommend taking a loved one here for physical therapy...

Started physical therapy with Elise after my knee surgery. She is fantastic. Clean, organized…read moreoffice. Always on time.

I have been to a number of PT specialists over the yrs for problems with my neck, back and…read moreshoulder. The people at Sovereign really know how to get you recovered. They do not use a "big box' approach. They devote themselves to your needs. I have been to other PT places--both at doctor offices and freestanding places--where I experienced that the therapist is treating many people at the same time, so much so that they do not have the time to give you the physical contact/ massage that is so critical for your recovery nor the time to spend with you to observe your progress or review your exercises . At SR, you can feel their concern and they tailor their approach whether you are an elite athlete, a weekend warrior or just having degeneration of joints from getting older. I know healthcare well as I am a doctor and I now know why so many patients choose Sovereign Rehab for their patients and their own personal needs. Alan and Jill, the leadership there have created the best PT group in North Georgia. Go there! Michael Jacobson, MD