I would give this company zero stars if I could. We were customers for over 11 years and they…read moredecided to terminate the contract with no heads up. When I called, the rude lady kept interrupting me, gave me random excuses until she finally confessed that they are just trying to move out of the area, and claimed that she didn't have to give a heads up (even though they had been our provider for over 11 years as stated above). They never pick up the phone and have horrible customer service. Find another company that actually values its customers and has professionalism.

Horrible service....they will randomly just make appointments out of nowhere to come out and give…read moreyou 48 hours notice if they even come out at all and honestly their pest control is horrific, I called a commercial service that took care of the issue.

Just sad. I called them for ants in every eol They gave me…read morea good price over the phone, But when the tech arrived he discovered I had two types of ants plus past termites and he would not be able to do even the basic spray job. The only option was to spend thousands more. So I sprayed them myself with a produce I purchased from True value hardware locally. They're gone (ants)

Leonard came all the way to Metairie to help me out and was on time, able to come out that day for…read morean emergency flea control, and was super kind! If you have an infestation, call Leonard!! Thanks First Choice

First Choice did an excellent job with my pest control job before I moved into my home. They…read moreinformed me of the insects around the house And gave me options to get rid of them. I haven't seen them since. I'm glad I chose them and Will continue using them regularly.

I have been a customer for a fee months. They are extremely professional. Friendly, responsive…read moreand no pests at home!

From the owner: Spidexx Pest Control is your web of protection for your home. We specialize in safe and effective…read morecustom pest control solutions, including termite control, ant control, spider control, rodent control, general pest maintenance, mosquito treatments, bed bug extermination, cockroach control, wasp nest removal, Japanese beetle control, and vole control. Rest assured, our maintenance service comes with our Ultimate Protection guarantee and includes unlimited emergency treatments at no extra charge. With our exceptional 5-star approach to pest control, revel in a pest-free sanctuary for your home or business. Our team of professionals is dedicated to providing customized treatment plans, ensuring the optimal solution for your unique property, pest concerns, and budgetary requirements. Enjoy worry-free pest protection with Spidexx, as we safeguard your environment from unwanted intruders.

We ended up with the dreaded dry wood termites and after paying our usual termite company to treat…read morethem, they just moved over about 15 feet. We started looking into companies that treat small areas of dry wood termites since we didn't need the house to be tented and found Lajaunie's. They offer a whole house no tent dry wood termite treatment that comes with dry wood termite coverage as long as you pay the annual inspection fee. It's pricey but the peace of mind that we won't be chasing the termites around the house is worth it. They treated the underneath of our house, the attic and drilled holes on both sides of each door and window to treat.

**WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.

Zack is great! The service is wonderful. I always feel safer once he's been here. He noticed I have…read morea phobia based on my behavior (I was freaking TF out!) and has been so accommodating and reassuring. I hadn't had any pest for years, and all of a sudden last year I did. I chose the company for the silliest reason (I liked the name), but I'm glad I did! He did an initial flush, and has been back monthly. He has a great, positive, professional attitude, and I'd highly recommend him.

Great service! Top notch professionalism and got rid of the enormous roaches! Came back for follow…read moreup. Personnel very nice. A big thanks!!!

Due to increase in price, this is the last year I will be a customer…read more The technician was very courteous. I was able to walk around with him due to last year's first technician did not check all bait nor change those which were bad another tech had to finish the work. I was very please with technician today, he was very thorough in doing his job.

I bought a property that was under contract with J &J. I compared their service to another provider…read moreand found them very competitive. Also, it was easy to transfer the service over. I was so impressed I also covered another property for termite protection. So far so good. Customer service has been responsive and courteous. A technician forgot to turn off my water hose after a service. The office was apologetic for the oversight (I had footage), not the worse thing that could happen.