I have been a customer for a fee months. They are extremely professional. Friendly, responsive…read moreand no pests at home!

I had an issue with a possum and sent out a project request via Yelp. Spidexx did respond within 24…read morehours. Although this company was unable to help me with my request, they were able to recommend another company that could.

Leonard came all the way to Metairie to help me out and was on time, able to come out that day for…read morean emergency flea control, and was super kind! If you have an infestation, call Leonard!! Thanks First Choice

Leonard was responsive, honest, thorough, and I recommend his services. I actually hired him for…read moreongoing pest control services after receiving his inspection report.

There is no substitute for an owner-led small business…read more After Orkin failed miserably to identify the source of a pesky biting pest, and washed their hands clean of the job (while keeping their $100+ inspection fee - see my Orkin Yelp review for details) my wife and I decided to call LaJaunie's pest control. Thank God. Within the first 5 minutes of site visit their inspector pointed out that the insect we were dealing with was the poultry mite from European starling birds nesting in our walls. These lovely creatures had drilled holes above our porch columns and shacked up with us. That would have been fine, I guess, except for the fact that THEY WERE INFESTED WITH POULTRY MITES. For the love of all things holy. It was quite the marathon - head to toe (literally the instructions were to sleep with this cream on from neck to bottom of your soles) lice treatment. Twice! And twice because until LaJaunie came - we had NO IDEA where these poppy seed - sized buggers were originating from. Enter LaJaunie's... 1) Insect (excuse me, arachnid) identified. 2) treatment applied. I had one issue that needed sorting and the owner personally called me and made sure his best team visited my home. 3) follow up from the best of the best wildlife squad JOBIE and SHANE. They shut the poultry mite operation down. Permanently. Then they offered to help me unload my vehicle of groceries and help set up my 8 year old daughters birthday party. What? That exists? Maybe I'm biased because I live in New Orleans and these professionals are based in Thibodaux. Thank you small town USA. LaJaunie's - exceptional

**WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.

Brandon was professional and friendly. He came to spray the perimeter and interior of my unit for…read morepests. I really appreciated that he listened to my concerns and provided solutions. I'm grateful that I will no longer be dealing with lest as the weather warms up this spring. His services were reasonably priced according to my landlord.

Brandon was great! He was super understanding of our situation, did a walk-through to be sure of…read morethe quote, and then worked in our 3-bedroom family home for hours of treatment. Price-wise, it was so manageable and human. I didn't feel I was being upsold at all, and it felt great to be speaking directly with both the business owner and technician in one breath. Very happy customer!

Helped with wasps issues around the house. Was diligent and provided great solutions to mitigate…read moreissues at a great deal

Timely and thorough services. Quick and professional. Even waited until I arrived from work.read more