I rarely ever write reviews, unless my expectations are either vastly exceeded or hugely…read moredisappointing. I was going to write a disappointing review for Pure Medical, however, Michelle from the Pure Medical office in Boylston was so incredibly outstanding that she changed my initially negative experience into a positive one that I'm grateful for. I had a bit of a billing issue that I was extremely aggravated about. We all know how confusing billing is with Insurance, premiums, co-pays, deductibles, blah blah blah. Well, long story short, Michelle was awesome from the minute she picked up the phone. I got on my soapbox and did my rant . . she was professional, empathetic and most importantly HELPFUL !!!!! I was able to bring what I needed to back to the office for a full credit the same day. She explained all the charges to me and made sure I was very happy with my experience with Pure Medical. I was even a couple of minutes late due to traffic and she waited there for me knowing that I was on my way. That rarely EVER happens, it is SO HARD to get good people these days, Michelle is one of those people. She deserves to be recognized for her efforts, so here I am writing a review . . . which I never do haha. THANK YOU MICHELLE !!!!

This place is horrendous when it comes to try getting supplies. I've been waiting & waiting. They…read moredon't answer the phones, very unprofessional. And you get nothing but the run around with this company

Amazing! Worked with Cory/admissions to place my mother in law at Catholic Memorial Home. She was…read moreprofessional, understanding, and very helpful to make this transition as easy as possible for the family. Also, praise to Grace, she assisted me with completed Mass Health application. Grace took the time to explain the process and answer any questions that I had. Thanks again for all your help!!!

From the owner: The Diocesan Health Facilities group serves Bristol County in Southeastern Massachusetts with a…read morefull spectrum of health care services. Our five skilled nursing centers comprise Catholic Memorial Home in Fall River, Madonna Manor in North Attleboro, Marian Manor in Taunton, Our Lady's Haven in Fairhaven, and Sacred Heart Home in New Bedford. Additionally, we offer two innovative community-based programs that support independent living - Bethany House, providing adult day health care in Taunton, and EldersFirst, a geriatric health care consulting service designed to assist elders living at home.

There are a lot of positive things to say about the experience my mother had at Brookdale over the…read more3 1/2 years she lived there. The folks who provide support and assistance were amazing, especially Filomena Lawless and Steve Murphy. Filomena offers such kindness to both residents and their families, and for that I am forever grateful. Steve was a text away, offering quick responses and helping us find who best to speak to in a few cases. The care staff in Assisted Living were incredibly helpful, especially Darlene and Mom's favorite caregiver, Bob, and kept a close eye on Mom's health, even picking up on health issues she hid from us. Mom made a wonderful friend and cribbage companion during her time there, a late in life relationship whose loss was particularly difficult for her. When she had problems with her room, both in independent and assisted living, the staff responded quickly and they were easy to interact with and very friendly. Joe, the man who provides transport, was always ready with a friendly joke and appropriate teasing and always brought a smile to Mom's face. He also brought her several cards after she was out of the buidling for a health issue. The front desk staff were helpful. So why only three stars? Mom was never very happy about the overall food quality on a day to day basis. Given the rental cost and the fact that that cost increased every year, we would have been happy to pay the increase if there were tangible improvements. During the time she lived there, whenever I would talk to local folks about Brookdale, especially people who had family there, the food quality seemed to be a common theme. The biggest complaint I have came at the end of her stay. At that point, you know that despite the friendliness and care of so many people, ultimately this is a business designed to make money and answer to a board of directors. Mom had to enter a hospital and then a rehab facility and we were hopeful for a time she would be able to return to her apartment. Once it was clear we needed to vacate her apartment, we began the process of recovering rent and assisted living care costs that had been automatically withdrawn from her checking account, per Brookdale's policy. At that point, she was in a rehab facility that was no longer covered by insurance, so she was in need of those funds, amounting to thousands of dollars. Each time we attempted to get an answer about the timeline, we received a different answer about how the process worked and when we would receive her refund. When we tried face to face meetings to that end, the director became testy. It took a full two months after she was completely moved out of Brookdale to finally have the funds in our hands. Bottom line: there are a lot of positive things about this facility, but beware it is a corporation - slow to change and respond.

My parents have lived at Brookdale since September 2019, first in Independent Living, then in…read moreAssisted Living. They love the food, they've made some new friends and they've been well taken care of. Covid has meant some adjustments but things are mostly back to normal now that everyone has been vaccinated. I recommend it as a safe and enjoyable place for your parents to live.

The place is awful !!!! They really don't care about their patients just care about filling their…read morecensus. Nurses don't acknowledge you or call you when your love one has appts or needs to go to hospital or changes in their care. Very disappointed. They are always short staffed or have agency people there who don't know the patients or know what they are doing. THINK TWICE BEFORE YOU SEND A LOVED ONE THERE !!!!!!!!!!!!!!!!!

From the owner: Established in 1925, Fall River Jewish Home serves the elderly and people of the Jewish faith…read more Located in Fall River, Mass., the center provides a range of services, such as dining and nursing. Its rehabilitation services include hip/knee replacements, fractures, stroke and post surgical recovery. It conducts various activities for the elderly, such as bingo, games, exercise, karaoke and pet therapy. The Jewish Home features beds arranged in private rooms and semi-private rooms. Its amenities include smoke-free facilities, nursing services and full-service rehabilitation department.