10/10 experience for me and the entire staff was friendly and supportive and knowledgeable!!read more

Went in to have a spider bite taken care of, filled out the medical history that included that I…read morehave stage 3 chronic kidney disease. Never saw a doctor or ar PA but was seen by a Nurse Practioner, who must not looked at my history. She perscribed generic Bactrim DS (SULFAMETHOXAZOLE-TMP DS) which is contraindicated for CKD III. This caused my Creatinine level too shoot to a very high level. When asked to talk to the Supervising physician, I was told he does not return phone calls. Wonder why??? This clinic needs to do a better job of teaching thier NP's.

ER Visit on 09- 29- 2025 I had to take my 93 year old mother…read morethere after she choked on something at the adult daycare center and had to have the Heimlich maneuver performed on her. We took her immediately to the hospital. We arrived at around 2:30 pm. She was triaged fairly quickly and told that beds were full and that they would get to us as soon as possible. During our time there one person passed out, they were taken back fairly fast, as I guess they didn't want to keep cleaning up her puke from the floor again. The second person was losing consciousness and about to pass out and throwing up in the bag, but when her friend just tried to ask how long they would be was told just to sit down and they'll be with them shortly. This all escalated as another guest basically told the guy to sit down shut up and wait his turn then another guest defended this lady after the guy told her to politely mind her own business. Which caused the security guard to come out.  All the while it's 1 hour, then 2 hours , then 3 hours while my mom is still unseen sitting in that waiting room.  Getting cold and finally telling me she wanted to leave. I gave up and told the receptionist that we wanted to leave but she tried to say she would get us back soon but a nurse in maroon scrubs said no don't guarantee her that cause if someone else is sicker then her they will go in first before her. So I signed waiver an left. Shame on you SMC. You need to do better,  you basically were saying that a 93 year old woman who earlier was choking was not a concern of any kind. Is it gonna take someone passing on the waiting room floor for someone to wake up. Plus with the pandamonium and drama with the guests and patients there. It was a horrible experience.  .

My youngest grandson received excellent care while recently hospitalized At Stillwater medical…read moreCenter. From the physicians, to the nurses, and the respiratory therapist he could not have received better care at a larger hospital. I highly recommend this hospital if your family member is ill and in Stillwater..

Dr. Mark R. Mueller, the supervising physician of this Stillwater urgent care center,…read moreinappropriately prescribed ivermectin medication to treat my 80-year-old mother for COVID this week. The FDA and CDC do not approve of using ivermectin for COVID patients. Ivermectin is actually a deworming medication - particularly for livestock. When I later informed Dr. Mueller of these facts, he falsely told me that, due to a recent lawsuit, the FDA now approves of ivermectin for COVID use. The FDA's website, as well as the CDC site, show otherwise. Fortunately, my mother was skeptical of Dr. Mueller's actions and phoned me before she took the ivermectin. Hours later, her actual primary-care doctor, also affiliated with Stillwater Medical Center, prescribed her the appropriate medication: Paxlovid. We are not criticizing the entire staff of the center. We have had good experiences previously under the care of Audrey Sanders, a medical care provider there, and others. Unfortunately, Mueller is the supervisor and handling of COVID cases and his false assertions to justify administering it, are troubling. Please be careful.

My son is a student at OSU and went to urgent care 2 days ago with fever, body aches and a horrible…read moresore throat. He saw Dr. Emma Nolan who tested for strep but would not test for flu. She gave him a mouthwash to help with the throat and discharged him. 48 hours later he has progressively gotten worse. High fever, horrible sore throat, cough, congestion- you name it. I called back asking if they would please call in something to help him since he had just been seen and was told he would have to come back in again. They had his entire chart in front of them but would not help us. I basically pleaded with them as he can barely talk or drive he's so sick. They simply said he would have to be seen again. This was an awful experience for him and us- knowing we are hours away from him and the first place he went to be treated would do nothing. Not even a flu test! He was fortunately able to be seen by the campus clinic today and diagnosed with flu. They immediately started him on meds to help him since he is so very sick! Please do not support this urgent care!

I can't evaluate the Medical Center for people that actually reside in Stillwater, Oklahoma. I can…read moredo a fair evaluation for people that reside in towns and cities outside of Stillwater. For the doctors and staff that try to service patients on the two or three days per month that they visit, the results are ABOMINABLE, ABYSMAL, or other similar terms. I have been a patient of two of the three urologists for about three years. They have basically destroyed my urinary system. To start with, the facilities for proper examination are not in the offices outside Stillwater. To have most or all diagnostic instrumentation performed, it is necessary to make an appointment in Stillwater. Anything that requires hospital 0utpatient or Inpatient Services must also be done in the Stillwater Hospital. I went to the local office in Ponca City to have a UTI treated. The doctor failed to look at the documentation I provided on my symptoms, prior medications, a recent urinalysis result and culture, and what I thought might be useful. The doctor did not look at what I provided until I told him that some of the information he requested was in my documentation. He prescribed Bactrim for the UTI. Two weeks later, he said he had prescribed an antibiotic that was resistant to the Staphlococcus epidermidis bacteria. I said that I was aware of the mistake because I had to go to the Ponca City Alliance Hospital ER to use an indwelling catheter to void my bladder and get an antibiotic that was susceptible to the bacteria. Even with my insurance, the ER visit was expensive. I could write a book on the other inept decisions and therapy mistakes made by two of the three urologists that work in the Stillwater Urology Department. I was hospitalized twice, visited the Stillwater Urology offices three or more times for bleeding into my bladder. I was released from the Stillwater hospital while blood clots were still in my bladder which took three indwelling catheters installed by the Ponca City ER to finally clear the dozens of clots in my bladder. The cost was in the hundreds of dollars even with insurance, not to mention the stress, pain, and frustration I experienced. Yet I never failed to be billed for the "services" provided. I may look stupid, but thanks to the overreach of Stillwater Medical into towns and cities within 50 or more miles of Stillwater, we can't attract medical specialists that can actually reside in our towns and cities.

The experience I had at Stillwater Surgery Center was well enough but was highly overshadowed by…read moretheir billing department. I understand that the mentally disabled should have an opportunity to work, but when it comes to medical bills, I would rather have someone who knows how to answer a phone, return a message, or say more than "wE ArE nOt a fiNanCiaL iNsTitUtiOn, SiR! wE ArE nOt a fiNanCiaL iNsTitUtiOn, SiR!" over and over again. Though, bless her heart for trying so hard with what little brains she has. So, 5 stars for the actual surgical center, but negative 4 stars for the extra "special" billing department.

I was absolutely dying last week, thanks to a bad case of strep, and possibly also the flu. I was…read moreon antibiotics for strep, but I was still feeling like absolute trash on the day before Thanksgiving. I wasn't even worried about missing the holiday, I just felt so, so bad. I was able to get into NP 2 GO, and get an appointment for an infusion and a steroid shot. They took great care of me, and it was more affordable than an infusion in a retail storefront. I was able to get a much needed bag of fluids, plus vitamins, as well as a shot. I was pleasantly surprised by the whole experience. I could literally feel myself getting better. A few hours later, I was able to eat, drink, and function. I think the one-two punch of the infusion probably shaved 2-3 days off of feeling bad. I will definitely do this again and may get another infusion before the next time I have to travel.

Talk to the office manager. She was very knowledgeable and was there to genuinely help her…read morepatience. Very recommended. Can't wait for my journey to start.

I usually get good care and service here. It is busy, but that's not to their fault. The NP that…read morehelped me with my finger was very personable. Here is my only complaint. We are basically self pay. I took my son in back in January because he was so sick - turned out to be FLU-A. I understand they have to run tests in order to figure out what is the culprit. I also understand those tests cost money. HOWEVER, they charged us $85 for a Covid test! I find that extremely outrageous and unnecessary. I don't care if it was Covid - nothing to be done except report it to the govt anyway. I don't mind paying for strep tests and flu tests, but $85!!! for a Covid test! Shame on me for letting them do the test and shame on them for this outrageous cost - especially when they were being given out for free by the gov't just months ago!

Always take great care of my family! I love the providers and caring staff members. The wait is…read moreminimal and clean facilities.

Tisdale and his entire staff are the best excellent doctor and all that work under him are very…read morerespectful and they all care about the patients . Best pcp ever. Thank you all.

I was there yesterday for the first time. Was very pleased with the friendliness of the staff and…read morehow quickly I was able to be seen. Jimmy Tisdale, the Nurse Practitioner, was outstanding! He was very compassionate, professional and very knowledgeable and was able to diagnose my problem without having unnecessary tests. If the need arises, I will be back!

Staff was kind and professional but I watched the management chastise and be incredibly rude to…read morestaff. I feel bad for the MA's working. Management needs to be re evaluated. Otherwise they provided fast and effective care.

My Visit was to get an xray of my wrist due to a possible injury. The physician wasn't able to read…read morethe X-ray and said would call me to let me know what the radiologist says. I never received a call. I called to get results and never received a call back or explanation. My second issue was with billing. I paid my co-pay at the time of the visit, yet received a bill in the mail showing no payment. I visited the the receptionist, and was turned away because they don't handled the billing.

although it wasn't busy it took an hour and a half to be seen then because I could only pee a…read morelittle bit it took another hour. I left my stuff in the exam room and it was locked my husband and I both tried the door. the eeam was quick and no hands on as I told her I was in a lot of pain then she was rude about the door No one to help find the door I was asked many times what I was there for lab check in and ex room although it was stated on my appointment . now I am waiting and she is taking a break or lunch or something. urgent care should be quick and efficient it was none of those.

I was looking for a new PCP in Tulsa and got lucky with Tulsa Hills Warren Clinic. They have been…read morevery helpful from the start. As with other leading health providers they participate in MyChart which makes managing personal health details so much easier & more transparent than ever before.