I was having balance issues and my doctor referred me to Kingston Physical Therapy & Sports Rehab…read more Therapy began about 10 weeks ago. First of all, PLENTY of parking in the Hannaford Plaza shopping location. Dedicated spaces with signage for Physical Therapy clients just steps from the front doors. When you walk in you're greeted by a receptionist who asks your name and the Physical Therapist you will be working with that day. There are a number of therapists and, based on your needs, one of them will be YOURS for the entirety of the course of treatment. I was fortunate to be assigned to Dr Sarah Prizzia. She's well educated in all things muscular and skeletal and extremely personable. I had fallen from a step ladder, landing flat on my buttocks. I was in pain because I had compressed one of my lower vertebrae on my spine as a consequence of the fall. The muscles in my abdomen, buttocks and each leg needed to be loosed up - stretched - in order to strengthen and coordinate those muscles used to walk steadily, safely and support my body. My goal was to feel that I could stand, walk and climb steps with confidence and stability. Today, I feel SO MUCH BETTER. Dr Prizzia gave me several printed pages intermittently during my 10 weeks so I can continue with the same exercises at home. Maintaining what we accomplished together with her guidance is essential to stay healthy and limber. My sessions were approximately 45 minutes long. I felt stronger with each visit. Yesterday, I traveled to NYC by Metro North and MTA subway with lots of walking, stair climbing, navigating busy street . At one point I realized, I was ambulatory without a cane and pain free. Yes, I was tired when I got home but pleasantly surprised that trip had been precarious, slower and painful 10 weeks earlier and yesterday it was a joy! Thank you, Dr. Prizzia, Kim and the support staff for their professionalism and commitment to a positive experience for all Patients. Excellent!

Good customer service has the following: - Treating…read morecustomers with respect, politeness, empathy and understanding, even in challenging situations. - Actively listening to their needs - Providing prompt, effective, and personalized solutions to their issues - Aiming for a positive and satisfying experience, trying to see things from the customer's perspective. After getting a very expensive broken hand surgery, being in a cast for two months, and then driving an hour to my first physical therapy appointment here, here's the conversation that ensued: Receptionist #1: Do you have your prescription? Me: Oh! I didn't know I needed one. I have all my records from the surgery right here. Hand Therapist: I can't touch you without a prescription. Me: Oh shoot, I didn't realize. I wish that had been made more clear on the phone. Hand Therapist: (explains why she can't touch me without prescription) (At this point, random Receptionist #2 walks over and interrupts like Gollum) Receptionist #2: (Shaming) I did make it clear to you on the phone. I talked to you. Me: Wow, you just popped out of noowhere. Receptionist #2: (Irate, defensive) I did make it clear to you. Me: I'm going to just keep talking to these two because at least they're nice. Hand Therapist: (adding fire to the flames, huffily) Well, we're alllll nice. And it devolved from there. Learn some customer service, people. You just lost a paying customer for literally nooo reason other than you have no training in customer service. You offered no solutions, belittled, condescended, argued and shot back defensively. Smile, be nice, empathize, and the customer is always right.

Had total knee replacement surgery and the folks at Most had me walking and meeting my goals in two…read moreweeks. They were terrific and very friendly.

this is my second time using Most PT and they are very professional, thorough, knowledgable, and…read morefriendly too. They are up to date with their equipment and they are careful to clean everything that a patient has touched before a new patient uses it anew. I have recently moved; I used to travel 25 minutes to get there, now I travel almost 40, because they are that good.

Certain staff are amazing. Sean the nurse manager, aides Addy and Loretta are super sweet. They are…read moreunder staffed which means they hire outside help. These people are horrendous. Make sure you keep up with your loved ones care and advocate on their behalf. Also make sure you when you are discharged ALL papers are correct and you have any at home services set up. Some nurses were horrendous and rude. Not sure why they want to work as LPN's if they are so miserable.

My uncle was well-cared for and the entire staff was great. They were kind and considerate of his…read moreneeds. He'll miss everyone!

Undeniably the best physical therapist in the area. She is caring experienced and skilled. She is a…read morelong wait for appointments for a reason. She has helped me with a variety of issues. She is hands on physical therapy that helps to retrain how your body deals with its incoherence.

Nina is a gifted healer who listens to your concerns and provides relief. She is my #1 choice for…read morept services.

Great therapists with good follow up on exercises. Front desk is solid and insurance details…read morehandled well. Highly recommend.

Great place for physical therapy!…read more Clean, nice and personal attention. So glad my friends told me to try it out as I was on the verge of going to another much busier and more generic place in Kingston. I've been working with James for a few sessions now and he's very knowledgeable, patient and kind. He takes the time and also has really good massage skills. Katie, the Receptionist is very nice and responsive also. Certainly recommend.

Over the years I have received a LOT of acupuncture, but never have I felt the depth of relaxation…read moreand healing that I experience with Talia. She infuses her treatments with so much integrity, care, and consideration. I always feel so deeply cared for when I am in her hands. And for someone that usually gets treatments in the city, it was absolute bliss to walk out of our session into nature. I can't recommend the quality their services enough!!

If I could give Talia 10 starts I would. I was new to acupuncture and sought out her services for…read morefertility treatment after many failed months of working with a fertility clinic. Talia was a calming and comforting source of support during a difficult and stressful time. She always had incredibly helpful suggestions around my fertility treatment and she was in the know about fertility providers in the surrounding area. Although I can't scientifically prove that acupuncture, and the supplements Talia suggested were what allowed me to get pregnant, I can say that I managed to get pregnant while taking a break from fertility medication/treatment and just focusing on my acupuncture. I highly recommend seeing Talia if you are struggling with fertility issues. I feel so grateful for her help. Thank you Talia!

Bob is great! I thoroughly recommend him to anyone and everyone I know. He is efficient, very…read moreknowledgeable and very personable. The facility is clean and easy to get to and easy to park. The one star review on this site is ridiculous - he's a physical therapist not a masseur. By all means go see Bob - he got me through 2 knee replacements and he got my wife through 2 hip replacements. He is excellent!

Do not return calls and their questions have before I make a appointment, I need to know about…read moremassages.

Minya has been a true blessing to our community! She introduced a group of us to acupuncture,…read moresomething many of us, especially Black women, were unfamiliar with. I was struggling with anxiety and aging aches, and was hesitant to rely on medication. Acupuncture has made a world of difference for me, both mentally and physically. Three years later, I'm so grateful to Minya for bringing this holistic healing practice to our community. She's not just a practitioner, she's a healer who spreads love and care. We are so lucky to have her!

I have had acupuncture many times before, and I recommend it and feel positive about it…read more I decided to try Kingston Community Acupuncture. I went for quite a few sessions here, and was hoping that I'd eventually notice that something felt better, or even just different, but sadly, I got nothing from the treatments here at all. The staff people there were cordial; the "rooms" were areas in one large room that were walled-off by screens; the atmosphere was peaceful...but the actual acupuncture just wasn't really effective in any way.