For Christmas this year, I ordered my husband a pretty expensive office chair from OfficeDepot.com…read more I was aware that the return policy on furniture required that the item be unassembled and in the original box. After he opened his present, we made sure to go in store and have him sit on the chair to make sure that it was comfortable and he liked the feel of it. He loved the chair, so we went home and began assembling it. However, on the very last step of assembly (:pulling the plastic off the backing of the chair), we discovered about a 1 inch slice through the leather. Knowing that the return policy required an unassembled item for a full refund/exchange, I was a bit nervous about how much of a hassle the return process would be. We gave this location, a call, and they told us to bring the assembled item in the box to the store and they would help us out. We showed up and the process could not have been more easy and smooth. Abraham, the manager, was so kind and understanding about the situation. The resolution was very smooth and we were able to get a refund in full. Having issues with a large ticket items is never fun, but the customer service of this location was outstanding! The customer service warrants a 5 star for this location!

If I could give 0 stars I would. Bought a computer. It was defective. I tried fir a few days to…read morework it out. I was never told you needed a box to return item. Bought another and they won't take it back.i have my receipt. Still a big NO .I have a company the goes thru about 2 k worth of supplies. Small company. But I will never return here

Went in Kelly Paper with a friend who was looking for special paper for a wedding or some other…read morespecial event! Lots of wholesale stuff it seems like you'd be shopping here if you owned your own business or were planning on starting a small business. I didn't get anything but I believe my friend found what she was looking for. It wasn't crowded or anything, quiet store so easy to walk around in your own personal space.

Staff was nice and went out of their way to help. They have an excellent selection of fine paper…read moreand envelopes in multiple colors and paper types per brand. I'll happily return for future paper needs.

We were in and out quickly, finding what we wanted. Staff member was knowledgeable and polite.read more

We have been customers of this wonderful, personalized, and caring store for many years. It's very…read morereassuring that we see several of the same salespeople/managers on each visit, who always remember us. Shalomar, especially, has assisted us since our first visit at least 8 years ago. We've found the quality of the various chairs and other items we've purchased to be excellent. Our recent purchases, 2 of the lift chairs, are very comfortable and assist us in our current health needs. We were very fortunate to find these special chairs in stock, as there is a usual 12 week or longer wait in other stores. Everyone who works there has given us excellent care, from shopping to delivery. Thank you, Shalomar, Kyle, Brett, & Ryan! Edit Your Feedback

I needed an HP home printer repaired. They were fast and reasonably priced. I dropped the printer…read moreoff on Wednesday and got a message to pick it up the next day. He was very polite and even carried the printer out to my car for me. I would highly recommend them and definitely would use them again.

I have a five year old HP LaserJet printer that gets very little use. The toner cartridge finely…read morebecame depleted to the point that the printed pages were getting dim and streaky so I bought two new HP cartridges from Amazon. When I installed the new cartridge, the printed pages were still dim and streaky. Just to be sure, I replaced the new cartridge with the other new one and got the same result: dim and streaky. Thinking that the printer had other problems, I took it to Office Imaging Systems. Mr. Nelson looked it over and quickly determined that the printer was fine, it was the new toner cartridge that was bad. He replaced it with one from his supply and everything now works well. Who knew that you could get not one but two defective official HP cartridges in the same shipment from Amazon?? Thanks to Office Imaging Systems for saving us time, bother, and money on this printer repair!

SALT LAKE CITY: This paper store is more of a B2B warehouse distribution center. They try very…read morehard to make it difficult to buy from them (you need an account, they lose my data a lot, they can be difficult to work with). Nevertheless, they have the supplies I need for my business and I would be in trouble if they weren't here. You can buy all kinds of paper goods and supplies here. Just call ahead.

Don't buy from these guys. They advised me to buy the wrong product because they didn't have what I…read morewas looking for then refused to give me a refund. On my part yes I admit I should have done more research before making a purchase but I was specifically told the printer would work for what I needed. I was sold a printer that's best for graphics and signage when I needed a printer that's good for gallery prints. So yes I made a mistake but do you really want to but from a company that's comfortable with misleading and lying to customers? By the time I tried to get a refund they said it had been too long and weren't willing to make an exception.

From the owner: At Automated Business Products, we understand that you want quick and reliable service. That's why…read moreif you need cartridges, we'll get them to you the next day. The same goes for all our products. When it comes to repairs, our staff will never keep you waiting because we provide same day service to our customers. Our prices for repairs and products are very affordable. Call Automated Business Products now for all your copying, imitation, and reproduction needs!

I've only interacted with 7 different people since attempting to onboard with them since March and…read moreit's now May and the lack of internal communication is really impressive. I don't think any of the 7 "team" members had talked to the others. I should invoice them for all the time I've spent educating each of them individually on my relatively simple install. And then today I sat down to my computer to find one of their techs on my computer through their remote agent with no heads up or approval on my end. I had never heard of the individual and have no idea about his personal background. I just spent the last few days updating our cybersecurity policies and one of the biggest cyber threats out there according to the AICPA is IT firms and their administrators using their access to commit cyber crimes. What confidence should I or you have in Les Olson-very, very little!

Their service is deplorable. They have multiple tiers of service that all means different things…read more They charge for blank pages and for pulling a cover, both where no toner is laid down. When their machine is supposed to 3 hole punch down the side, it two hole punches along the top. Service says "it is what it is" and refuses to fix it. They cripple the toner output to save themselves money on the the supplies when you are paying for a click rate contract. We purchased a 20k+ Sharp machine and it is the single worst purchase we have made in 25 years. The machine was probably OK, the service and attitudes were definitely not. In our opinion, run like the wind. We were able to return the machine and will never do business with Les Olson again.

Thanks so much for your help and delivery of our new office furniture, we ordered 9 desks and…read morechairs along with meeting table and I must say we are really pleased with the quality, service and help you gave us when ordering.

Desks Inc was so wonderful in assisting me with the office furniture needed at the Non-Profit I…read morework for! Ken was very helpful in assisting me with finding the items needed. Jared and Cody went above and beyond in the delivery of the furniture! I am so grateful and appreciative. Thank you!

Overall the staff was very kind. I purchased a number of pieces here and Roya was very helpful…read morewith finding me pieces and colors that I liked. I

I'm saddened to read some of the other reviews on this site as their experiences are nothing like…read moreI've experienced, and I've been coming here for years! My new living room couch was delivered today and I simply couldn't be more thrilled. Jen was wonderful when we came in and made the purchase a few months ago and was kind in keeping me updated on its progress, as it came in from Italy. I have always been kindly treated when entering the store, offered coffee or water, and am left alone unless I tell them I need help. That's the way I like it. Mike sounded so excited when he called to tell me the couch was finally in Salt Lake. We celebrated over the phone together. I love this store and will surely be back!!

I'm a DSA for Pacificorp (Rocky Mountain Power), we needed service on our Fujitsu scanner as soon…read moreas possible. We called Gilbert at Tecnotronics and they came out in just a couple of hours. Gilbert was fast and friendly. Did a great job for us. I would recommend Tecnotronics anytime.

From the owner: Authorized Service Provider for Copiers, Fax Machines, Laser Printers, ColorLaser Printers,…read moreScanners, POS Printers, Receipt Printers, Impact Printers.