If you read the reviews for other Jim Pattison locations, the salespeople are similar (or at least…read morethe one I talked to was, anyway). This was an extremely shady experience, even relative to the low expectations I have when talking to used car salespeople. We started off on a shady foot when I asked for the carfax report they claim to provide on all cars and they texted me the photo of a printout of an incomplete carfax report that was over a year old (the status of the report was "pending", if the report is complete the status will read "complete"). They salesman explained that the report was up to date because they'd had the car on the lot for a year and it hadn't been driven. That didn't explain why they wouldn't give me a complete report and, when I asked for an up to date and complete report, they told me they'd give me one when I bought the car and took delivery of it, which would defeat the purpose of looking at the carfax report before buying. It's also curious that they told me that the car had sat on the lot for a year without being driven because the car had 6000 km put on it since they bought the car and had it inspected at the dealership. If they'd told me that they were using it as a dealership loaner or one of the salesman was driving it, I wouldn't have objected to that, but saying that the car wasn't driven when you put 6000 km on it is a bald faced lie. 30 seconds into talking to a salesman, we have one obvious lie and multiple shady things (incomplete carfax report, unwillingness to run another one until after you buy the car). I won't bore you with what transpired during the rest of the discussion, but it was more of the same. Detectable lies mixed in with statements that would seem suspicious even when not surrounded by lies.

I had an excellent time buying a car from here (April 2025) The staff were all immensely helpful in…read moregetting everything setup for an easy and stress free experience. Ebi ,our sales rep, was very considerate as well, answering any questions we had. I would definitely recommended them for anyone interested in a new vehicle

The 1696 W 1st Ave, Vancouver Enterprise is outstanding!…read more Ankit and his colleague were super helpful when I messed up a booking. A little patience and they came up with a solution that helped get me on my way the same day. I've used this location a few times and is now my go to when I need a vehicle.

Didn't have any vehicles available even though I booked 4 days ahead. They have the…read moreCompany reservation ticketing agents in the US and they don't correspond well with what's happening in the store fronts. Took a 20$ cab ride to pick up my vehicle before heading to Whistler and they didn't have anything ready. Spoke to the Manager about and he said that he'd be willing to put the cost of my cab fair towards my next rental. I just feel bamboozled. It's always great when customer care reaches out but does not follow through. Sent a complaint and have not recieved any response.

Regret this bad review... owner got back to me and was so apologetic. They had some tech issue and…read morehe was locked out of his communication systems. He was more than accommodating!

Scam Alert!!!! Booked an appointment but never showed up! You have to pay $40 deposit upon booking…read moreonline! Please be aware!

Ariel was fantastic!!! His customer service was excellent…read more He was extremely helpful, informative and accommodating with my car rental pick up process and drop off. The vehicle I received was perfect for me. When I dropped off my car, he was kind enough to assist me with my luggage when my ride arrived. I will definitely be using enterprise for a long time to come. Ariel is an asset to your company!!!

I experienced the most horrendous customer service in PENTICTON, BC ... I reserved a SPECIFIC…read morevehicle over a month in advance and was even confirmed by agent the might before..I had to walk, take a bus an hour and walk again only to be told my vehicle was mot available. I was forced to take an inferior one or be stranded and not go to my DAD'S 90TH birthday and family reunion! I made it but not without a delay, a sore back from the " monster truck" and many other problems this caused me. The whole time, enterprise never offered a viable solution to a simple issue!

Had a wonderful city tour， on time pick up, familiar with route, easy communication. straight 5…read morestars!

What a wonderful limo service. Graham is a knowledgeable, prompt, reliable and caring chauffeur. He…read morehelped my family of 5 with luggage and getting us to our destination on time! I really wish we had stayed long enough to have Graham show us all the great sights of Vancouver, BC, Canada. Can't praise Graham enough. I can highly recommend BookaLift!

We had a great experience with Moonlight limo. Reserved a limo two months in advance. Easy and…read moreprompt communication through email. The driver, AJ, was on time and very friendly. We did a 6 hour wine tour through Langley and he got us to each place on time, was ready to leave as soon as we walked towards the limo, and all went really well. I highly recommend Moonlight limos based on our fantastic day yesterday. They were also the best price out of the 8 companies I called. No added fees at the end of the trip. The quote was exactly as told.

Excellent service. I have been working with AJ from Moonlight Limos from Coquitlam. The…read moreprofessionalism and customer service is excellent. He always wants to make sure you are happy and always ready to help and any way or form. He goes out of his way to make sure you are satisfied with the service offered. I will recommend anyone to try the service and you will never look at other Limo. Prices are very competitive.