If you are looking for storage, this is the place to go. Whether for clearing your house to sell,…read moreneed extra room for seasonal items or for your business, Shanique and Jazz in the office are super helpful, knowledgeable and very sweet! Thank you ladies for always welcoming me with your beautiful smiles and extremely efficient service! Rent all your storage needs at this location, they have competitive pricing and very clean units!

My 6 month period @ 221 Todd Baylis was awesome! I think think it is definitley one of the most…read morewell kept and clean storage marts in the city, not to mention the climate control during the changing seasons. in addition to a clean well kept facility the staff members there, Shanique and Jazz are super awesome. i cant explain how helpful they were to me, anything i needed they were right there to help me out... because i owned a small business they were able to grant me 24hr access to the facility so that i was never denied access to my working equipment. also, they always kept me up to date about my bill payments and advised ways in which i can save money. The staff deffinitley makes a difference and that's what 221 todd baylis did for me. Thanks Storage Mart for your cleanliness and professionalism. Joshua E

horrible customer service. was promised a rate for 6 months. they turned around and cut it off…read moreafter 2. no notice given etc. horrible customer service. I called and left 6 messages on different days. then I called the new reservation line and someone picked up right away.

I am delighted to say after walking in on a Saturday afternoon with a vague idea of what I needed,…read moreI was treated to VIP level service and done in under 20 minutes! Kristina gave excellent patient friendly advice and went above and beyond to help guide me through a ridiculously good deal. No notes!

Stored my stuff here for a couple months. The facility is absolutely pristine and the customer…read moreservice is good.

TLDR; Garbage, don't get fooled by their friendly veneer, they have no interest in actual customer…read moreservice. If need more than a basic locker to access 9-5/M-F, look somewhere else. Originally picked XYZ because of their customer service, even though they were more expensive, and the staff seemed to understand after hours access was necessary for people who worked for a living, and were renovating their house so thus needed to move things in and out of the locker on a daily basis. They were fine granting it in 2 week blocks. Then something changed internally and we were forced to call the facility every day, during the day, to get access that night, even though everyone is issued a unique access code. That was annoying enough, but boy was I wrong. Today, the day I was moving a large set of furniture to the locker, the staff forgot to grant the after-hours access even though I talked to them in person! (Their system is to write it on a post-it note and do it whenever they feel like it). Of course I also only find out at 7:05PM right after the office closes and no one picks up the phone. I now have to pay an extra $200 to keep the moving truck another day and park it in a random outdoor parking lot, unsupervised. In that one failure, the storage locker has now costed us almost the cost of the locker itself. I met a couple my first day at 7:10PM who was in a similar situation where they had driven down from Barrie only to find after hours access hadn't been given to them and there was no one they could call to get access. I should have taken that as a sign and cancelled my locker right then and there. I honestly would have been fine to pay an extra $10-$20 extra for blanket after-hours access, but instead their senior leadership choose to annoy their customers for no reason.

We were very fortunate to have Avery movers help us with our big move from Toronto to Meaford…read more Steve came to our home and gave us all the tips to give us a great estimate for the move. The move went very well, all the guys were kind and courteous and efficient . thank you Avery Movers!

I had a small business and used Avery Moving for 5 years. Steve and his crew were amazing. They…read morewere efficient and professional. No job was too difficult. I was always confident they would be able to problem solve challenging jobs.

I have had a locker here for many years. Live in a condo and there is never enough storage space…read more Love the hours-open so many hours. always clean and very well kept. I have tried other places, but in my opinion this is the best. The only concern I have is the washroom. I wish it could be kept cleaner, but realize they can't go in and clean it after each person uses it. I would recommend this storage locker for sure.

A nightmare of an experience. The worst customer service and support money can buy. Overpriced,…read moreunorganized, unresponsive and unsafe. Moved in for a year to see prices increase, basic needs not met around the facility, and staff who don't care. Moved out to save money and gain peace of mind. Terrible.

The movers are courteous but they do stretch the time as what another reviewer commented. I just…read moresimply asked what the start time was as my stuff was in their storage ( for move back to my condo unit). Its been 2 days and they couldn't provide me a basic information that they used to calculate how much time they charged me. I will caution to use them.

RATINGS TOO GOOD TO BE TRUE Lota of fake 5 star reviews. Six…read moreMoving add tine to in crease changes then ignore you when you attempt to sort out the issue. Never again.

The manager at this location does a fantastic job with communicating. He's very respectful, I had…read moreno issues with him and the storages are clean too. I recommend this place!

Mary and Laura were vert nice! offered all the information we need and we were all set!read more

We thought we were only going to need a storage unit for a month but our condo keeps getting…read moredelayed. These ladies are so amazing. They make it so easy to extend month by month and the price point is amazing as well!