My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

This organization helps empower families dealing with life-threatening illnesses. They teach…read morenatural techniques using essential oils for aromatherapy, reflexology, massage and visualization that are proven to relieve pain and promote wellness. They also teach you how to navigate the hospital system and advocate for your loved one's care. Sophia's Angels is a wonderful resource for anyone who may be going through a health crisis.

I love the lavender essential oil! Just beautiful and so healing. Thank you, Vivian for your…read morecontagious spirit and love you bring to all.

To all of the staff at Country Manor,…read more Thank you so much to all of the CNA's who took such wonderful care of my father, Joseph. You truly did an excellent job, and I'm deeply grateful for your kindness and dedication. Thank you as well to the nurses - Ana, Alex, and Eric - for your outstanding care and support. Thank you also to James, the wound care specialist, for his excellent attention and treatment. And thank you to Ron, the physical therapist, for the time and and effort you gave to help my husband. A special thank-you to Bernadette for recommending that my father be taken to the VA for a medical evaluation. I truly appreciate your thoughtfulness and guidance. Even though my husband was with you for only a short time, he was genuinely happy there, and it was the best nursing home experience he had. Please keep up the great work - what you do truly matters to families like ours. With heartfelt thanks, Joe Mikoli III and my mother Lourdes Mikoli

My husband is being cared for at Country Manor. The quality of the care is superb. It is very…read morepersonalized and thorough. I am so impressed with the kindness of the staff. The staff has kept me informed and is always easy to contact. Laurel Klick

I wish I could give zero stars. This place doesn't even deserve one star…read more Disclaimer: I'm a nurse, so I know a lot about the field and correct patient care. That being said, I'm also aware of how busy staff can get and that urgency is not always possible. I consider myself pretty qualified to fairly review skilled nursing facilities like this one. I went to visit my friend's mom, who was transferred here for rehabilitation after spinal surgery. From the outside and in the lobby, the place looks decent - new-ish paint job, manicured lawn, polished lobby floor, etc. Once you pass through the lobby, the nice appearances end. Inside the hallways and patient rooms, the place is pretty run-down. Walls are scuffed, carpet is fraying in some spots, etc. However, looks aren't what really matters in these facilities - it's the quality of care (or lack thereof) that is my main concern. Two and a half hours of visiting/helping my friend's mom went by, and not a single caregiver came in to check on her at any point during that time. I was concerned that nobody appeared to be doing regular checks on a woman who isn't supposed to even get out of bed without her back brace on. I ended up putting the brace on for her and helping her to get out of bed and move around a bit during our visit. The only time anyone came in at all was when her boyfriend complained about the lack of care during the previous night and two "case managers" came in to grovel and guarantee that she would be receiving "top-notch care" from that point on. An hour after the schmoozing, my friend's mom had to use the restroom. She pressed her call light and I took note of the time - 4:25pm. At 4:45pm, someone finally came in - a man who told us he was her charge nurse - and said he would get a caregiver to assist her. The next face we saw was someone who did not introduce herself, but turned off the call light and said she would be right back with help. At 5:15pm, my friend's mom was desperate and I was fed up, so I helped her put on her brace and assisted her to the restroom. At 5:30pm, once the patient was safely and comfortably back in bed, my blood pressure spiked and I completely lost my cool. I ended up speaking/yelling at eight different staff members, seven of whom responded with "I'll go get someone." I heard all of the standard lame excuses, from "the caregivers are in a staff meeting" to "that was so-and-so's job" to "they'll be there in five minutes." I heard two different patients agree with me as I yelled, one of whom approached me in between bursts of rage and told me that he had just called the omsbudsman the day before to report the terrible care he receives. I witnessed another patient zoom up to the nurse's station in her motorized wheelchair and begin her own yelling about lack of care. After an hour of me going completely berserk, a caregiver finally walked in and helped my friend's mom. I stormed out absolutely livid. No administration was in the building, according to the staff. There was no number to call. Patients were basically SOL. My friend's mom ended up transferring to a much better facility the next morning. I will be following up to make sure the proper licensing organizations are notified of the incredibly disturbing care level I witnessed. As someone in the healthcare field who works with seniors and is constantly asked for recommendations of Skilled Nursing Facilites, I have made it my own personal mission to make sure that no one I know - not even my worst enemy - is ever sent to Lifehouse.

My mom was only been there 2 days, and was being treated like crap. Lumpy pillow, poor night staff…read more My mom spilled water on herself, the nurse came in and pulled off covers, said she would be back, and never came back. Left my mom in wet clothes and no blanket. She froze all night....my mother requires a breathing machine, the pharmacy sent wrong one, and 2 days later still hasn't received the right one, and the staff said they hadn't ordered replacement. In 2 days, her heath is back to what it was when hospital sent her there to recover. This place is horrible!!!

I have received nothing but great care and support from the team here at Astoria…read more I am amazed by the patience and professionalism they show for some of the difficult and ungrateful residents. I have such grateful respect and admiration for these caregivers who have a never ending task.

I would not recommend this facility to anyone considering care for a loved one. During my father's…read morestay, we experienced several serious issues that raised major concerns about both safety and overall quality of care. There was an AC intake connected outside of his room that pulled in cigarette smoke from a not designated outdoor smoking area. No patient--especially someone in a vulnerable condition--should be exposed to that. We reported this several times. More concerning, my father fell out of bed and had to call me himself. I then had to contact the facility to notify them, even though he was under their direct care at the time. This happened more than once. That level of oversight is unacceptable and deeply troubling. I was on FaceTime with him a handful of times and overhead the lack of bedside care from the staff. Walking through the facility, it's clear there are too many patients and not enough staff to properly care for them. The environment reflects that imbalance. If I could do it over again, I would have taken my family member out of state before choosing this place. I strongly encourage others to read reviews across multiple platforms before making a decision. It's unfortunate that this is considered a rehabilitation or medical facility. Patients and families deserve far better.

Gentle Touch is great at what they do. Super helpful and responsive when they cared for my loved…read moreone. The doctor and nurse would check and determined their progress and would communicate their findings. Recommended supplies to provide comfort. I highly recommend them.

Gentle Touch Hospice was wonderful to work with. They treated my mom with kindness, compassion and…read moredignity. The entire team was amazing and supportive during this difficult time. They are the unsung heroes of health care.

This is long overdue but I just got back home from Honolulu after my Mom's funeral services. My Mom…read morewas discharged for hospice from Henry Mayo She wasn't able to go home to her own home in Honolulu although my home is hers too, it's different if anyone can understand what I mean especially with her. She has her own routine. A very independent woman. But after a few days of visits she felt so comfortable with your staff that visited her. My family was happy and feels so lucky for having such an amazing staff. Everyone showed empathy and compassion. Special Mention to Lisa who was on top of everything every time I mention something new I observed. And Margot who was so so diligent in bringing supply that my Mom needs. Natalie gave me all info reaching out for services my Mom needed. I highly recommend this facility for the care of a love one. Can't thank you all enough. God Bless!

don't bother if you like me have family members battling end stage cancer!…read morethey'll tell you they provide asl interpreters for deaf patients via ipad, but when you request "crucial in-person" certified interpreters-crucial as vri/zoom is limiting, they tell you find another agency!!!!! deafinitely not respectful of the crucial needs when ipads are not equal access when bed-ridden & alternative equal access is required!!

Update two months later: My father is now in a real rehabilitation hospital and the difference is…read moreunbelievable. He's walking with a walker, progressing daily, and finally getting the care he needed all along. The administrator at Mountain View, Joji D. Gervacio, once told me coldly and confidently that "this was his life now," meaning he was literally bedridden and couldn't do anything. She said that was his life and he was incapable of recovery. Two months later, she was proven completely wrong. If we had accepted her words, I truly believe my dad would not be where he is today. This review is to say: Don't take everything they say as final. Don't give up hope. And if you get a call from that administrator, stay sharp, ask questions, and trust your instincts.

A family member went to Mountain View temporarily following a hospital stay. The facility was…read moreclean, bedding changed regularly, and the food was decent. The staff was knowledgeable and friendly. The nurses, therapists, case workers, and support staff patiently answered my questions. You will have better luck appearing in person than trying to talk to the staff over the phone.

I selected Balboa Senior Care on Balboa Blvd in Granada Hills, CA for my 90-year-old mother's…read moreliving assistance care. I spent a week visiting many residential senior care facilities run by wonderful people but decided on Balboa Senior Care in Granada Hills, CA on Balboa Blvd. I believe this facility was opened around Fall 2023. The owners are very nice and made great efforts to meet my requests and my mother's needs. The caregivers are very loving and experienced. By the time she entered the home, she was bedridden. The food was homemade and delicious with a European influence. I was impressed with how well laid out the home is. Her room size was comfortable and she used their provided nightstand, dresser, and television. They had an assortment of assistance lifts. There was plenty of personal item storage in the room's mirrored closet. There is a welcoming eating area, a media-social area, and a pleasant courtyard with seating. The resident's rooms could be reached two ways in case of an emergency. They were also well prepared with earthquake supplies. I immediately felt my mother would be safe and comfortable in this care home. There is parking in the back for staff, family, and visitors (the front street also has parking but is very busy and one lane is closed during rush traffic). I highly recommend this home care residence.

From the owner: At Balboa Senior Living, our mission is to establish a reliable community for senior living,…read morefocusing on daily care, medical health, and safety. We are committed to respecting the dignity, independence, and personal preferences of our residents, ensuring they continue to enjoy a fulfilling life in a nurturing, family-like home environment.

My father is receiving top care here as he recovers from hip surgery. The staff is wonderful and…read moreattentive to our family and father's needs.

I broke my femur, I went to The Grove. I fought it and…read morefought it, I did not want to go. This is THE BEST care I have ever received. Shannon the social worker, Holly the head nurse, PT, Eileen and Rene, "little Lilly the CNA, Carmen, RN, I couldn't possibly name everyone that helped me. I know I would not be where I am at today without each and every one of them. I would definitely recommend The Grove. Thank you to all the staff for the excellent care