I had such a great experience with my home health care team. My nurse Jenn and physical therapists…read moreEvan and Jon were incredible. They were kind, encouraging, and always made me feel cared for during my recovery. Their support meant a lot to me, and I'm truly grateful for the care they provided.

Was assigned HHC after shoulder surgery and they provided the visits. I liked my therapist very…read moremuch and when I was approved for 6 more visits I called them to schedule. The person I spoke to for the Santa Clarita, Ca. section said he would get back to me but never bothered so I just let it go. I cannot reccommend them for reliability. That's a shame.

I have been with Divine Care in Simi Valley for THREE MONTHS. In those 3 months I HAVE NOT RECEIVED…read moreNECESSARY EQUIPMENT yet, so I could get even better health from being in a long-term rehabilitation facility for 2-1/2 years. I just moved to a assisted living home now, but I still need assistance with my stroke paralysis on my left side of my body. They always give me the " run around" on getting the necessary equipment-- I think I need it-- the FIRMER bed with standard automatic controls to raise and lower the bed. The cheap insurance company only got me a INVALID HOSPITAL BED that's much too flimsy-- I can't SIT UP IN BED like before-- in my old facility-- I had a bed that was FIRM and did not SAG IN THE MIDDLE like this RENTED INVALID BED does. In short-- the physical therapist is good and helpful to me-- I am getting stronger because of his help. But some of the other workers don't really do their work because I don't see it happening. I only talked to one employee in the office there-- we only talked by phone-- but he just works in the office in Simi Valley-- I am living in Reseda, Ca. He is helpful. I have one other Divine Care employee who visits me every week for 20 minutes-- I thought he was good, but now-- he just pretty much "argues" with me the last month, because Divine Care "DROPS THE BALL" every week on getting me ANY EQUIPMENT!! Right now, I am waiting on a TRAPEZE assist bar contraption and they DON'T KNOW who has to "give their signature" for me to RECEIVE THIS!! 3 months! I wanted to order the GOOD bed-- Divine Care gives me the "run around" on the bed. I have to PAY EXTRA-- I want the new bed BECAUSE THE FLIMSY BED is BAD FOR ME! I told them I NEED the bed and I will GLADLY PAY EXTRA-- just find out how to order it. NOTHING. And still no TRAPEZE either. I call people who does a job at a bare minimum level a HALF-ASS WORKER. Some workers here are just like that. HALF-ASS WORKERS.

I had a really bad experience with this company. I had two nurse come to my house and they billed…read moreme for three visits. I called their billing department six times, left messages every time I called and nobody ever called me back. I feel very sad for all the elderly people that this company might be charging for services not rendered.

Poor management and high staff turnover at a high cost. Food is average at best. Minimal…read moreactivities. Hope you can find better for your parents.

7/31/2025 - We were invited to tour this 165 units and 21-year old senior Assisted Living facility…read morethat looks like new, or well maintained. Both suites are very good. This facility can be considered a high-end senior living home. Audience learned the difference between Dementia and Alzheimer and how to live longer etc. The tour and lecture are 5 stars. Since we do not have an actual living experience at this facility, the overall rating, for the time being, is 4 stars until gaining more real-world experience here.

Staff is so hospitable!!!! You won't be disappointed with upbeat attitude and great hospitality!!read more

We needed someone to immediately help take care of my elderly mother while my brothers and I were…read moreout of state and unable to get to her quickly, but also provide her assistance with doctor visits and general support with daily activities. Melinda understood what to do to help, and assigned Barbara Colella. Barbara was amazing, and thought of everything we would need to do to line up care with our mother. Mother was well cared for by Jessica the caregiver as well. Definitely worth it.

This review is specifically for Adventist Home Health and NOT the hospital…read more 10 stars for Nurse Renee. I Don't understand the two bad reviews for this division but I was given several HH care agencies and My surgeon suggested Adventist home health for post surgery care. So far I'm quite satisfied with the response from the office & staff. Irene coordinates, Renee is my nurse and so far communication is 100% spot on. I hear from them more than I think is usual & customary and when i do the communication is always clear & concise . They always arrive on time, at assessment they give you a packet with info that's quite valuable . I'm very satisfied with the service that I'm receiving from this branch of Adventist Simi. My nurse renee is thorough and always listens . Most patients just want to be heard! Today, Renee spent about an hour with me going over my care concerns and some other serious issues I've been having navigating the "system" of Medicare. Renee is helping me get connected with a social worker which is more than i could have asked for . Way beyond the service i expected . 10 Stars to Renee for being a true healthcare professional and advocating for me for services .

Used them when my dad died. The nurses and aides are wonderful, but when they order things, beds,…read moremedicine...they order and the doctor approves immediately. They use places far away from the patient. We live near Simi Adventist and it took at least 1-2 days to get anything. All thing came from El Monte or east side. Why? Would use moorpark, Tender Loving Care. I had a choice and figured we had a Adventist hospital near us so why not, WHAT A MISTAKE.

My husband and I took this class in preparation for our babies arrival. We both left the class…read morefeeling more calm and confident regarding infant CPR/choking interventions. Colette gave us great information, answered any questions we had, and is an overall great resource for any parent/caregiver! We highly recommend her class :)

From the owner: Maternal and newborn services! Childbirth classes and birth coaching, perfect for expecting parents…read moreas well as refresher workshops to prepare for delivery and recovery! We offer CPR and Infant Safety classes twice a month. Myofascial massage offered in office or at home for aches and pains and a smoother birth!

Brenda was incredibly kind and helpful, ultimately giving me a referral to meet our needs!…read moreThanks Brenda

We had a great caregiver come in for my mom who has Alzheimers. She was really attentive to my mom…read moreand said she loved her and it was her favorite client. This was so helpful for me and my family. Finally we had a caregiver to help ease some of the tremendous amount of stress this puts on me (someone who is handicapped myself taking full time care of my mother) and my family. Then we had a sub come in for her, Donna, who they said was "their best". She didn't do half the stuff the first girl did, mostly just sat around chatting with my dad. Didn't even really help my mom. The next thing we knew the owner James called and said the sub lady said my mom got aggressive with her even though the first girl said nothing but good things about my mom who is mostly loving and just tells you she loves you over and over again. Because that second, lazy lady came in we lost our first caregiver and now were back at square one. Was a great experience at first but have to give one star because of this.

Beware, this company is not patient/customer centered! If you do not follow their dictated home…read morevisit schedule, they will cut you off from any further home services. This was my experience. I was "discharged", denying me two visits I was entitled to, because on one occasion (today) my home was not available and payback was to deny me any further home services. The physical therapist would of come today, but my home was not available. I told them a week in advance, of the two days I could not have home visits. Instead of working with me to schedule my last two visits, Noelle. Co-Owner, decided to cut off my authorized last two home P/T visits, I guess to show what happens when one does not do it Optima's way. There are alternatives to this company that are patient center in stead of it's pure self interest.

From the owner: Medicare Certified Home Health Agency, Skilled Nursing, Physical Therapy, Occupational Therapy,…read moreSpeech Therapy, Medical Social Work, Certified Home Health Aide