My father was transferred from RMH to this facility to facilitate the ventilator weaning process…read more As a healthcare professional, I urge you to not send your loved one to LifeCare. The nursing staff has no idea what they are doing. They could not answer questions and were not attentive to the patient and family. I stood in my fathers room for an hour and not one single person came in to check on him. When I went to ask who was taking care of my dad, I was ignored. The one positive thing I can say is that the respiratory therapists were great. The nursing and administrative staff, shame on you.

While I would say most of the nurses on the floor are well-trained and caring, the Administrators…read moreof this facility may as well not even exist. Poor communication, lack of concern for patients' family and little to no discipline over their employees. On top of that, they will as much admit these faults yet do not care enough to effect any corrective action. You can find other, better facilities to put your loved ones.

What does a patient have to do to see a doctor? Or to even speak with a doctor?? Lately, our…read morefamily members have had problems connecting with their doctors in the Main Line Health Westtown office. We've been told we can't get an appointment when we're sick (will be a week or so to get), and they won't prescribe an antibiotic unless they see you first. I understand the doctors are busy, but we're tired of office staff pushing back and telling us to go to Urgent Care. Or, "Call back tomorrow at 8am to see if you can get a same-day appointment." Recently, a family member did go to Urgent Care only to be turned away because Urgent Care couldn't run the test that was needed to help diagnose the problem. Urgent Care suggested the ER. The issue didn't warrant an ER visit, so that was a no-go. However, it DID warrant a visit to our primary doctor! After finally getting in touch with a P.A., my family member was told she can select option 5 when she calls to make an appointment. Apparently, the number (484-905-8000) puts you into a scheduling department. Option 5 directs you to the Westtown office. Who knew? The number used to direct us to the Westtown office. So, when my family member, still sick, called and selected option 5 for an appointment, she was grilled by the woman who answered the phone. "How did you get through to the office?" When my daughter told her, the woman was mad. The family member got an appointment, but then had to sit in the waiting room listening to the office staff behind the front desk complain about work, doctors, and patients - some by name. It's been similar stories for others of us. We all start off messaging our doctors through the online portal only to be - for lack of a better phrase - turned away. Is this new protocol for this office, or all of MLH? I don't have this problem with other provider offices. I think it's time we leave this practice and found one that actually cares about seeing patients.

have been paying Mainline Health $300 a month for the last several months on a balance that has…read moregone from several thousand dollars to $1190. On December 24th I got a call from a collection agency. My first visit was in August 2022 and encompassed 3 surgeries ans 6 months of chemotherapy. If you deal with these people be prepared to face ruined credit unless you transfer your balance to a third party that they endorse to set up a payment plan

oh my god. words cannot describe my experience here. the staff is wonderful! my child xavier was…read moredelighted and nearly wet himself when he saw brittney. she is amazing! he has been struggled with bullying, self confidence, and sexual identity. he can really be himself, and show his true colors here. thank you, autism behavior services!

Where to begin. Have been a client for the last 6 years. My experience has been phenomenal…read moreespecially with Carolyn Giardini. We miss her so much. She moved to Philadelphia but is still part of the company just in the east coast now. My son has learned so much from his services provided by the amazing behaviorist and I would highly recommend them to any family in need of services for their child.

The children's spot has been life changing fir our family. We have been going there for about 4…read moreyears. My son started a 2 and half years old with Aba, speech and it services. He went from being non verbal to being able to say full sentences. His social skills have become amazing and over all playing skills have grown. The staff has gone to the moon and back for our family especially since my daughter was diagnosed at 18 months. The over all environment is amazing. I walk away feeling confident I've been provided the tools and knowledge to help my kids succeed and thrive. I don't know what I would do without our spot family. Thank you

This place is truly amazing. We have been to another private therapist that was just mediocre but…read morethis place it the best. They have multiple treatment rooms, a multi sensory room and and large gym. The therapists work hard to get to really know your child and target their needs and strengths. Communication between staff and family is great and they are open to discussing different treatment options and goals. They are also willing to work with the school and IEP teams. My son does SP, OT, and ABA there and we couldn't be more happy with his progress do far.

Drs. Michael and Daniel Devine have been my husband's and my Concierge Doctors for over two years…read moreand we are thrilled with their compassionate care. To spare you the inconvenience of travel they make house calls so there is no sitting in a waiting room! But best of all is their thorough and comprehensive care. Blood draws, checkups and other basic medical tests are done in the comfort of your own home. We are so pleased with Devine Concierge Medicine and highly recommend its services.

do not let your child even enroll. They don't communicate and make up excuses. They will get in…read moresigned up then they will tell you they don't have nobody. Been over 1 yr of waiting

Managers acted as if an employee who works with whites can't have a racial experienc. I had to quit…read morethey lady told a lie saying I got in trouble twice I didn't . They are not professional when speaking didn't get any supervision every practice is different. I was told why would someone say something to me I was a great worker. They didn't even wanna help me I wasn't getting paid on time.

I have never written a review before, but this situation has brought me to tears, and I think…read morepeople need to be warned about this company. This review is not about my provider. She was great. She no longer works with/for Harmony Bay, either by choice or because she was let go. Either way, I was disappointed to see her go, and I chose not to see a different provider, largely because the cost was starting to become too much after my financial situation changed. My issue comes from their atrocious billing practices. When I first started receiving care, I realized I was not getting bills, and I discovered that my insurance was not accepting claims because of the way my sessions were being coded (according to my insurance company). After fighting with my insurance, my appointments were finally accepted and all processed at once, which resulted in a large balance that I could not pay all at once. Part of the issue was also that each session ended up costing more than I originally expected. I paid as much as I could each month, but the balance started stacking up. Maybe I should have stopped seeing my provider earlier, but I was seeing her because I needed the help and did not feel ready to stop yet. Once I stopped having active appointments, I set up a payment plan to take care of my balance while paying what I could afford each month. At the end of April, I received a voicemails from Harmony Bay asking if I would like to increase my payments. I read the transcript and moved on without calling back because I did not want to increase them. I never received any other communication about this, so I was very surprised when I received an email stating that I had been charged $90 today. I looked into it further and discovered that I had also been charged $125 yesterday and $160 a couple of weeks before that. I now have to come up with an unexpected extra $350 this month, which I cannot afford. They offered to refund the $90 charge from today, but I told them I would deal with it myself, mostly because I was starting to tear up and did not want to burst into tears with a stranger on the phone. It is completely unacceptable to charge a person's card for multiple $100+ payments that they did not consent to. An unexpected $350 charge in one month is a lot of money for someone to come up with out of the blue. I'm just so frustrated and upset with this situation.

My therapist, Cynthia, and my Doctor, Ijeoma Njoku are both amazing. Best hands down.read more