So far so good. They have been very helpful whenever my card has been hacked. Given alerts when…read moreunusual activity has happened.

I overpaid by $11,000 on my account by accident. 3 months later they still have not returned the…read moremoney to me They sent me a letter saying that they sent it to my bill pay but my bill pay has no record of it. My bank and bill pay has stated that they would need a trace number on the transaction so that they can see where the money went. I have called ELON FINANCIAL 3 months in a row requesting that Trace number and they will not give it to me but instead give me a runaround every time I call. You can never speak to the same person twice which is a huge part of the problem. When you do get through to a supervisor they don't know what's going on with the account until you explain everything again and again. It a nightmare dealing with this company. Today I sent a certfied letter to the president of the company, Peter Klukken. Perhaps he will look into the incident himself and realize that he either has a thief in his company that pocketed over $11,000 or an incompetent staff who never put a trace number on an $11,000 transaction. Either way it is no longer my problem unless they attack my perfect credit with this nonsense. In that case I will see them in court.

My girlfriend went into h and R block on Lackland road in overland Missouri and received horrible…read moreservice, the text, so-called professional Joseph land is definitely not the man you want to prepare your taxes, he is misinformative, he lies and tries to cover his mistakes. He is probably the worst tax man. I've ever heard of in my life. He was not helpful in any way he was rude throughout the whole process. Made my girlfriend go home the night of her scheduled appointment without finishing preparing her taxes and had her come back the next day and then he was rude. The next day and continued to be sarcastic and snotty as if he's better than the customer, he's not helpful at the least. If I were you and you were thinking of going to the h and R block in overland I would go to another location altogether, we even\n Tried to talk to the man and he was even more rude and would not help in any way and lied. And said he originally offered her the rapid loan option, and then turned around and said he never said anything about it. And I caught him on it and tried to tell him you just said you did and he denied it.So he's very unprofessional , in my opinion and unwilling to be helpful in any way as far as I can see. If not for the fact that I have to leave at least one star to post this review, they would get no stars if I could minus a stars, I would definitely give them a 3, but since I have to leave it at least 1 star, it's unwilling that I have to I've doing it.Against my will just to leave the post

Came in to the Overland, MO branch for a "free" 2nd look on my taxes. Dwayne Cotton advised that he…read morecould save us $500, so we paid them over $400 to file. Turns out that he filed incorrectly and we actually had to pay the irs the amount that he said he could save us. The office manager Brenda Rhone was not helpful. Our options were to take a refund and fix the problem ourselves or just pay the additional amount and not receive a refund. I understand that people make mistakes, but is NOT ok when a business takes your money and refuses to fix the mistake!

I found them on the Internet and scheduled a meeting to review my tax returns from the prior years…read moreand talk to them about my current tax situation. I have always had my taxes done by a friend in Cleveland Oh, and just never took the time to find a new one. I scheduled through email and quickly got a response back. (I had emailed a couple places and this is the only one that actually returned my email) I scheduled a time and I think a week out to meet with them. When I arrived, I met with Nichole Thousand and we discussed my current situation and what she needed to take over my taxes and help me with other financial needs. I must say that I was very impressed and that she has made the transition very simple and easy and I feel full confidence in her services. Everyone I have met there has been extremely helpful and polite. If anyone still needs to get their taxes done, or needs advise for their business this is definitely a phone call you need make. Thanks Nicole!

I reached out to Matt on behalf of my mom who lives in Chesterfield…read more Matt was super responsive (same day!) even during tax season and really took care to answer my husband's and my questions and explain things thoroughly to us. He went above and beyond our expectations and we're so thankful for his help. We definitely recommend this firm!

There is nothing like a move to motivate a person to declutter. With several boxes of sensitive…read morepapers, files, and other materials that needed to be cleared out, it was Citishred to the rescue. Booking an appointment for the shredding truck to come to the home was a breeze, and the professional who arrived with his truck offered clear communication throughout the process, even going so far as to notify us that he would be able to arrive at the home ahead of schedule. It was cool to watch the magic bin on the truck do its work, reducing mounds of paper clutter to a particle size accepted by all government agencies. With its responsive service and myriad options for business and residential recycling and document destruction, Citishred makes it easy to be green.

Highly recommend. Citishred came to our home on short notice and quickly shredded on site a dozen…read morebags of documents. We'll be calling on them again soon as our project continues.

I'd give zero stars for this bank. I walked in, waited for 20 minutes before anybody asked to help…read moreme. I was the only person there! Five Black males all talking on their cell phones behind the counter! When I finally got called a young Black male refused to give me change for my money & when I asked about opening an account he was clueless! Couldn't give me a syraight answer but kept telling me I'd have to "pay alot of fees to open an acct." These lazy men are stealing your money!

Worst bank ever!! They need to be shut down. They can't answer basic questions and play with your…read moremoney.