Our experience with Army Post Accounting was worse than I thought possible. Interacting with Tim…read morewas bizarre -- when he actually decided to respond to emails/calls, he was often unprofessional and highly lacking in communication skills. He frequently refused to answer our tax questions, or if he answered, gave a cryptic, ambiguous response. Their office then lost our tax returns for a period of time. Once recovered, we decided we wouldn't be back next year. A while later, we discovered Tim made a costly error on our return that induced hundreds of dollars in interest. Despite our polite approach to resolving the matter, Tim (and Chris, since Tim was ignoring our communications) refuse to take responsibility for this error and have stonewalled us entirely. They also failed to provide copies of forms we've tried requesting for months, in violation of their required standards of conduct. Needless to say, this is an incompetent establishment incapable of handling even the most basic taxes nor conflicts with any level of professionalism or ethical standards of service. Tim and Chris's behavior is unscrupulous and neglectful.

My CPA retired so 2024 was my first experience with Army Post Accounting…read more PROS: - The lady at the front desk was super nice - Close parking to the door - Cost was similar to other tax prep - At long last my taxes were filled CONS: -It's an old building that stinks -Tax Preparer (Chris) poor communication (in person and electronically) a) no eye contact when I was across the desk, with incomplete responses or grunts vs sentences. He ignored direct questions as if I wasn't there. Would ask a question then would not wait for the answer. b) Did not review my prior year data I brought c) seemed intent on filling in the blanks as quickly as possible, regardless of if they are right or wrong. I requested several corrections and repeatedly asked him to slow down so I could give him the right numbers. d) waiting days for a response or no response at all to email e) they use a secure document sharing site, good in itself. However, he created multiple new links for correspondence. It made it hard to keep track of which session to use . It would have been better if he kept the initial link throughout the process. f) Refusal to let me review the completed tax forms before filing it, even when asked. The appointment was rushed and disorganized. Most disturbing, I didn't know what information he was reporting on my forms which left me stressed. Issues: After filing, the IRS and State of Iowa sent letters that 1. For overpayment of Fed taxes (a refund was issued directly for Fed) - This really upset me because I shared a concern I thought he was reporting my tax payments wrong. I was right and the IRS caught it. 2. My daughter's taxes (EZ for first job, her one and only W2 was incorrectly reported.) I had to submit the form directly to the state. Maybe it was a one-off but I cannot recommend them. May anyone who goes there have a better experience.

I sought a tax prep service after my finances got a bit more complicated - new tax laws an' all,…read moreand boy, I wish I had done so sooner. I had a consultation with a CPA (Michelle) on my finances. She listened to my situation and was very informative and experienced on my options. She was also accommodating on whatever method we had on providing our ID and tax documents. Within a couple of days, she was done preparing my taxes and saved me over $3000 if had I gone the turbotax route! I couldn't believe it. The supporting staff were also friendly and prompt. I was given easy step-by-step instructions to mail in my tax forms. No fuss! I'm definitely coming back here for the next tax season.

We worked with Michelle Kilgore to get our taxes done. We were given her name via word of mouth and…read morecouldn't be more satisfied! Her level of communication, attention to detail, and ability to meet her client's needs is amazing and can't be matched anywhere else. She was EXTREMELY responsive to communication. The people that were assisting her were extremely kind, professional and responsive as well. Our taxes were done in a very timely manner and suggestions for the upcoming year were given to us. The prices for tax services also were reasonable compared to others. We can't recommend Flagg and Company more!

I have utilized Ward and Associates, and their predecessors, Musser Accounting for decades. Solid/…read moreTrusted/ Dependable accounts that provide an excellent service at a fair price.

I've been using Musser's for years for the business and personal accounting needs. The people here…read moreknow their stuff and you can bet they will not steer you wrong with advice. Looking for someone to do your taxes next year. Stop in you'll not be disappointed!! Looking for someone to take over payroll. They'll take on that headache gladly.

I've been going to Tx Doctor for 5-or 6 years. They are the most efficient, thorough, caring…read morecompany around. I will never trust my taxes with no else. I was doing my own for years only to find out things that I was missing out on. They go it right. Tony is awesome and caring they don't treat you like a number coming in. Donna the receptionist is A1. I call her probably 5 times during the season and we just have a great repour. She never gets agitated with my questions and helps me walk through the technical things I don't understand She a rock star.

Bunch of crooks. Horrible service, called numerous times due to their website being down. No one…read morereturned my calls. Decided to go down and pick up my last year tax form I was never given. I was advised it would be $30 just for them to give me my form. When I asked to speak with Tony, he refused and said it wasn't worth his time. STAY AWAY!! Disgusting Won't be going there anymore and telling other people not to go as well!! Don't say you wern't warned.

If you hate the Social Security Administration like I do-You need Jerry Saddoris to deal with them…read more I am their client & I also get Workers Comp-late 1990's- WC lied to SSA telling them I had gotten $700,000 lump sum-Every year for 10 years I had to file that SSA money but not seeing a penny. I moved to Iowa 2005-my WC was dropped $200 a month so-from 2004 I lived off $1288.36 a month still having to claim my SSA-I contacted SSA 2011 just to see if I was ever going to get my monthly benefits back & I found out that I was getting $65,750.00 back pay & interest-I was thinking I was going to need to prove to SSA that I had claimed that money on taxes-I was driving past Saddoris CPA's-I literally turned around & went in made an appointment with Jerry-These folks are so helpful & very kind-patience-they know their stuff & will stand with you if you have to deal with the government-

I have been going here for taxes since 2016 and thay are the best you always have fun and they…read moretreat you like family and are very cheap for filling your taxes I will never go anywhere else I have personal references 5 people

Ann Hartz CPA was recommended to me by an employee of a large Des Moines business accounting firm…read more I was looking for a hard-to-find combination of professional grade competence, excellent customer service and reasonable pricing for my personal tax work. I found all of that at Ann Hartz plus a willingness to discuss complex concepts.

Does not quote rate and bad communication with clients. I do not recommend this tax service l!read more

This guy is so lazy. He takes to the very last minute to do anything. He had almost a year. A YEAR!…read moreTo file our taxes during the height of the pandemic but did nothing.

This really is as good as it gets...financially speaking. I was referred to Steve Bruner, CPA at…read morethis firm when I finally decided that being completely anxious about taxes AND 8 months pregnant AND potty training was not good for anyone. I live in Texas, but own property in Iowa, so I was looking for someone in the DsM area. I was apprehensive about handing over my financial information (and tax liability) to a stranger, but Steve is everything you want in an accountant. Smart, funny, prompt, competent. I asked a bunch of (ignorant and useless) questions and Steve had an answer for each one. He and his firm are extremely reasonably priced and likely found WAY more deductions in my taxes than the fee he charged--so I'm sure I came out ahead. He ALSO likely kept me out of trouble with the IRS given the complicated tax situation we were facing this year. Taxes? No fun. But working with Steve makes taxes a lot less horrible. And that's saying a lot. We will absolutely use Steve next year and I look forward to pumping this kid out for an additional tax write-off.