Fair price but went with a different contractor who gave me a better deal and wasn't hires by a…read moresecond company

I reached out for service but never received any follow-up, call, or estimate. Because they didn't…read morerespond, no interaction happened and I hired someone else." I contacted them but never got a follow-up or call, so no interaction ever happened."

Technician fit me in on a short notice emergency the next day, and showed concern for my house…read morebringing a plastic tub to minimize mess. Initial call was for a clog, and so the main was snaked and a lot of water run. That same evening the issue returned and so the technician came out the next day (in a snow storm and at no charge). The pipe was snaked and a camera run. The tentative diagnosis was a collapsed pipe, and so I switched to my warranty service. In the end the diagnosis was inaccurate, and I only needed a Hydro-jetting... but warranty service plumber said it was an understandable mistake as there was some minor offsets that could have caught the camera, and the sludge would have prevented a good view.

Ethan's response time to my inquiry was immediate and visit was right on time! He is a very upbeat…read moreand super nice worker! Got both jobs sinks unclogged in no time! I couldn't have asked for better service! Thank you!!

called in at 7pm, the toilet was repaired by 9 pm. Favio was extremely polite, respectful of the…read morehouse, considerate to make sure all pets were secured. He was also great at communicating the issue and providing a way to follow up, he tested to make sure the toilet was working and left the area clean. Would call again if I need future plumbing help. Also their customer support line was extremely quick, polite, and focused on trying to make my day easier, very kind, I think the agent was named Amelia? very kind

Overpriced for the services rendered. OVER $680 to auger and inspect the sewar line. The technician…read morewas great, over an hour and a half late probably not his fault.

Good businesses provide services that serve. Smedley embodies this quality. I had a fantastic…read moreexperience with Smedley Plumbing from start to finish. Their scheduling process was incredibly smooth and stress-free. My technician, Austin, called me when he was on his way, which I really appreciated for planning my day. Once he arrived, Austin was professional and courteous. He took the time to walk me through the entire repair process explicitly, ensuring I understood exactly what was being fixed and why. It's rare to find that level of transparency and communication. I'm very grateful for their hard work and highly recommend them!

Smedley, a new company seeking to expand its capacity and growth, has the potential to improve its…read morecustomer care. Smedley promptly arrived at our home and inspected our 5-year-old leaking water heater, which we had purchased from a big-box store. We were informed that the heater was beyond repair and was offered to replace it with a commercial-grade model that came with a longer warranty offered by Smedley Plumbing. We accepted their offer. A few days later, a single technician arrived with the new water heater. Despite the arduous task of carrying the old unit up the stairs and delivering the new unit to the basement, he managed to accomplish it alone, assisted only by a hand truck. His installation of the new water heater was well designed and flawlessly installed. My primary concern is that we are accustomed to contractors preparing our property to avoid potential damage. This isn't usually a problem because we've never had a contractor who didn't show care and respect for our belongings by wearing special shoe coverings or covering work areas to prevent damage. In my opinion, equipping installers with a more comprehensive guidance and protective equipment would be beneficial as part of their business practices. Thanks.

How quick and friendly they were getting back with me and letting me know they're ready I…read moreappreciate you will recommend you little job done thank you

This company is hot garbage. Was an ASAP member with them for years. Had a pluming repair that…read morewent wrong less than a year ago should have easily been under warranty. As usual they implied it was my fault or act of nature. When trying to resolve it they would not even return my calls. I contacted the BBB but appears to be going nowhere. They seem to only care on upselling you or quick to take your money. But when you need them to hold up their workmanship or at least a courtesy call of discussing a solution you get ghosted. Would give them 0 stars if I could. Stay clear!

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Had Razo Plumbing out to replace my Water Heater, Alfonso was very professional and knowledgeable,…read moremore so than the big plumbing companies

Our local family have all used Bob's Root'r for the last few years. They have cleared drains in the…read morekitchens and basements, installed a garbage disposal, replaced water lines for a new refrigerator, and more. They always arrive on time (or early), do what they say they will do, and clean up any mess. We are very satisfied with them!

Bob and his son Brett do a great job. Bob's wife answers calls promptly to schedule. They are…read morealways on time and if they are running late they will let you know. Could not be more pleased with the job they do. We had quite an extensive job jackhammering our basement floor because of a failed pipe and they working until the problem was fixed. Very reasonable and fair rates.