This company exceeded my expectations. We scheduled for routine maintenance going into the summer…read moreso it was not a rush but he did say when making the appointment that he would try to squeeze us in if it was an emergency. That consideration is simple, but goes so far and is virtually unheard of. He was ahead of schedule, friendly, knowledgeable, and paid attention to details. I will absolutely use this company in the future.

Fair price but went with a different contractor who gave me a better deal and wasn't hires by a…read moresecond company

So glad to have 'Yelp' and 'Google' for business reviews. Found 'KC Water Heaters' on Yelp with…read more5-star ratings. Contacted the owner (Chase) on Christmas Eve(Sunday) after discovering no hot water and unable to light the pilot. Chase stated he would be here 9:00am Tuesday morning. After performing reviews on our current Whirlpool water heater, could not find a positive review for the unit, so decided no matter what the problem, would have a new one installed. Contacted Chase again to let him know to bring a new unit. Chase arrived on time and right off could tell he was very personable, professional and respectful of property. After going over the Whirlpool unit, he agreed it was time to install a new one. What gave me full confidence is his knowledge of the water heater unit operations, venting, chimney importance(flue through chimney) and root cause of the rust(and how to prevent it in the future) which had accumulated on top of the unit. Another factor was the expansion unit which was totally rusted, preventing water from entering. The goal of Chase's satisfaction was to make sure we were totally satisfied with the install, all questions answered and stepped us through the new unit controls, etc. He uses 'Bradford White' water heaters which are highly rated. Chase is a perfectionist, making sure the unit is level, good drainage and secured a couple copper lines which had broken away from the rafter. I will recommend 'KC Water Heaters' to anyone knowing Chase is the template by which all business owners should follow in 'outstanding' customer service. UPDATE: Last month(12/2025), noticed some water dripping from the overflow valve. Contacted Chase to explain the issue. He came out the next day in the morning and replaced the valve at no cost. After checking the main house water pressure, it was right at 80 which is considered high that may have contributed to the leaky valve. Chase reduced the pressure and everything is working fine. Even after two years, KC Water Heaters provides exceptional customer service.

I would give KC Water Heaters 10 stars out of 5, if I could. There are plenty of times I've had…read more"good" or "acceptable" service from those in various electromechanical/plumbing/HVAC-type trades. Usually, it involves having someone out that is just there to get in and out as quickly as possible, doesn't want to be bothered by details, doesn't show a lot of attention to detail, and rarely cleans up well after themselves. That is not KC Water Heaters. I'm almost dumbstruck by how responsive, communicative, consultative / informative, and all-around thoughtful Chase was throughout the entire process. He arranged and quoted everything with a couple of brief phone calls and some photos I texted to him, all within a couple of hours...and then they were out the next day to replace a leaking water heater (showing up on time, no less!). He completely reworked the plumbing and drain lines associated with the water heater, and educated us on maintenance and the effects of water softeners on water heaters (wow, was that an eye-opener). All throughout the process, he even talked us out of more expensive, but unnecessary options, and redesigned the placement of the water heater to make it more supportable and safe. He literally thought of, and anticipated, everything. We could not be more impressed!

All great guys! Came out and had cold air and a new furnace all in one day. The prices are great. I…read morewould recommend them to anyone looking for heating or ac work! Great honest company!

We had a new unit installed in July 8th of 2025. August of 2025 had to call them back out because…read morethe unit wasn't operating properly. December and January 6th or this year system iced up. They came out said it was fixed. On Saturday January 10th, system iced up again. Called them the lady said said there wasn't a tech available and someone would cal.today is Jan 13and no return phone call. They say they're open 24hrs. No Sundays. They offer 10yr.parts 1 for labor!!! We got a bill for labor on a unit installed 6 months ago. They don't stand behind thier word and this is poor business. Our next step is to contact the attorney general about their business practices.

called in at 7pm, the toilet was repaired by 9 pm. Favio was extremely polite, respectful of the…read morehouse, considerate to make sure all pets were secured. He was also great at communicating the issue and providing a way to follow up, he tested to make sure the toilet was working and left the area clean. Would call again if I need future plumbing help. Also their customer support line was extremely quick, polite, and focused on trying to make my day easier, very kind, I think the agent was named Amelia? very kind

Overpriced for the services rendered. OVER $680 to auger and inspect the sewar line. The technician…read morewas great, over an hour and a half late probably not his fault.

Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

The man provided a fast and accurate diagnosis. Pricing was fair. I am going to call them on my…read morenext concern

I want to give a shout-out to All-N-One Plumbing! We recently discovered that part of our main…read moresewer line had collapsed. I went through the effort of getting several bids from different companies, and All-N-One Plumbing won the job. The guys that completed the project were super friendly and were. Wry diligent in keeping me informed throughout the process. They showed up around 9:30 this morning and worked hard all day to make sure the job was done right, all while keeping smiles on their faces. I highly recommend these guys!

I was very happy with All-n-One plumbing. The office provided a time window and Cory called to let…read moreme know he was on the way. Very prompt, friendly and respectful. He was very competent and professional. I am very happy with the service and the rates were fairly reasonable. I will keep using them and happy to recommend them.

We have been using Manchester Plumbing for years. Showed up on time, installed a new water heater…read moreand were very professional. Definitely recommend!!

From the owner: Established in 1988, Manchester Plumbing is a trusted, licensed, and insured plumbing company…read morededicated to delivering quality service work for homes and businesses. With decades of hands-on experience, we specialize in professional water heater installation and replacement, ensuring reliable hot water solutions for our customers. Our commitment to exceptional workmanship, honest pricing, and dependable service has made us the go-to choice for plumbing needs in the community for over 35 years.

So happy with the professionalism shown by Larry C. and the whole Air Care team. I am very pleased…read morewith the maintenance program and hope to have this fine company in my corner for years to come. Kathleen Missman June 8, 2026

I would like to commend Zachary DiPardo for his excellent and very patient help. I was having great…read moredifficulty putting in my new filter. It was a bit large. Zachary was so patient with me showing trick how to get it in and it took a while for me to practice it, but he did not hurry me at all and allowed me to figure it out with his help. He also helped me understand my thermostat better. He was a very pleasant young man to work with besides being patient and knowledgeable. He was respectful and kind. I suggest that you give Zachary a raise because he is a wonderful representative for your company and I am glad he's going to be my permanent technician for check ups, etc., on my furnace and air-conditioning. Thank you again, Zachary, Happy Easter , Deana Petty