I took my car into this shop to have a leaky tire fixed. They told me it had a nail in the side…read morewall, I needed a new tire. I had them put the new tire on, picked the car up, I was never told by anyone that they had damaged my rim in the process of replacing the tire. On Saturday I was going on a trip taking that car, washed it and found huge nicks around the lug nut area and spokes of the rim, it looks much like the air tool had gone out of control on them. Oddly enough, the year before they had nicked up the same rim chipping the paint around the lugs the rim was brand new, but at least this time they had the decency to tell me that they had done so. This time more damage was done and they let me drive off not telling me that this had happened. There is no way they couldn't have known they did this, and there really is no excuse to not tell the customer. I won't be coming back with any of my cars.

We had a flat tire after taking our daughter back to college. AAA dispatch tried to find us a tow…read moreservice company that would be able to take us the remaining 80 miles back home. There were a couple service companies that either had other calls or did not want to tow us the 80 miles. I can't say enough good things about Hensley's towing and recovery out of Bucyrus, Ohio. Once they received our info which actually came from the Ohio State Patrol, they reached us within 30 minutes. Jim, the tow driver, was awesome and helped immediately and got our vehicle back home. I really appreciate the service that Hensley's gave and the willingness to tow our vehicle the 80 miles on a Sunday evening when other companies bailed out.

I was traveling west to east coast and had a tire blow out on I 71. Had no idea where I was exactly…read morewas all alone and I called this company! They were amazing and so helpful. They were not able to do my tow (due to distance) but they referred me to a closer provider (two in fact) then directed me to the closet tire repair shop and a hotel (as it was 12am) talk about going above and beyond! Thank you for all your help

The heat shield came loose under my CR-V. These friendly folks removed it the rest of the way at no…read morecharge.

took our suburban in and had a bolt in the tire, the tech said he was short a worker today, but had…read moredecided to go ahead and take a look at it and went ahead and fixed our tire on the spot, not sure of the fellows name but I sure did appreciate him going ahead and fixing the tire. Great customer service receive, highly recommend this place

Great, friendly, fast, old-school customer service! I live in Cincinnati but I intentionally…read moreschedule my appointments when visiting the area. This is one of the best service experiences I have had and they are practical and with competitive pricing.

From the owner: Hello we are a buisness that really cares about our customers. We been in business for 61 years. it…read moreis a family owned family operated buisness by 3 generations. We specialize in tires of all kinds, car truck tractor lawn mower 4 wheeler and more. We specialize in exhaust and custom exhaust. Also we do brakes shocks struts and some suspension work. oil changes ect

The high reviews are certainly warranted. I take my vehicle to this place exclusively & have…read morealways had a good experience. The employees are always friendly & seem very trustworthy. The coupons do not hurt either. The text you receive, showing the areas checked, also give you piece of mind. I do not take my vehicle anywhere else.

Had to take my truck here after it broke down while driving to my parent's house. My dad being a…read moremechanic of 45 years I know a questionable shop when I see one! Unfortunately I didn't have very many options. After getting back on the road and to my parents. My dad noticed several bolts had been cross threaded or extremely overtightened. Place was way too high on prices. The front desk seemed clueless and unorganized. Place had a smell of wet dog and people that don't bathe. Definitely wouldn't recommend. Might want to make sure you take your truck to a reputable place!