Deplorable dealership and management to the core. Absolutely avoid at all costs. The attached video…read moreis how the general manager speaks to customers when called out in his own lies.

The management team is pure greedy and careless. They offered LOW offer for my 2023 Prius XLE with…read morelow mileage. They do not care your human being, but THE MONEY.

Aaron was great he stayed in contact never tried to sell me something I didn't want. I pick he set…read moreit up and I drove off with my car that day. thank you so much. i highly recommend

From the owner: At the Ohio Specialty Services Motor Ranch in Galion, we have tons of popular used vehicles to…read morechoose from. We offer some great financing options and there are plenty of new used cars, trucks, and SUV's in stock every week. Visit us today and we will help you find your next favorite vehicle.

My salesman Drew did an outstanding job from start to finish. I am an out of state buyer and had…read moreplaced an order for my vehicle back in late 2022. Drew put up with all my pestering and came through with the vehicle being delivered from the factory within 30 minutes of my plane landing in Columbus, Ohio A little drama over the finances, but we were able to resolve the very next day when I took delivery. I left town around 1 pm and drove it all the way home to the west coast. This is a small town dealership in Galion, OH. I would highly recommend Drew & Donley Ford of Galion, OH for your next vehicle purchase.

I'm on a cross country road trip and our new Expedition decided the drivers door didn't want to…read morelock. I will handle the primary issue when I get back home, but needed a key cut as it was delivered to me by the selling dealer as a blank. Dropped by Donley at the recommendation of family. This is a small dealer so they were unable to cut the key, however, the folks in service and parts were super helpful and friendly. Got me the code needed to get it cut, and provided recommendations of where to get it cut.

Paid $1500 down on a 2014 dark gray GMC Terrain had it 3 days and let him know it was leaking oil…read morehe claimed it wasn't even after seeing my video of the Alternator being covered in oil his buddy even agreed it needed fixed then he dodged me for 2 weeks and made it out to be me lying I didn't try to get ahold of him he then did nothing but yell at me when I wanted it fixed before paying the other 3k for it and he then goes to tell me hes just gonna resale it and I will not get my $1500 back BUYERS BEWARE DO NOT BUY OFF HIM

My lease to my current car was coming up due and after testing driving a few different vehicles I…read moreknew I wanted to either go electric or hybrid. I started researching makes and models on the Volvos and was interested in the XC40 electric and XC60 hybrid. MMG was the only dealership that had the XC60 hybrid there and they had mentioned that the XC40 electric was at the dealership. I scheduled my test drive and made it up from Columbus to MMG. When I arrived I was told to see Matt L, who was super nice and welcoming. He did deliver the not so nice news that the XC40 electric had not arrived (-1 star... I would have probably postponed my test drive appointment with some heads up notice), but Matt truthfully answered all of my questions about the XC40 electric and unfortunately the technology and range wasn't suitable for my needs (but would have been a great commuter car). However since I was already up there, I decided why not give the XC60 hybrid a test drive. Matt took me around as he explained the different features on the car, and then it was my turn to take it for a spin and I was hooked! Although he gave me the initial numbers, I couldn't stay to negotiate things, as I had an appointment to get to, but Matt gave me his card and the rest of the negotiation was handled over the phone and text. We went back and forth a few times, and I will say Matt was patient with me in running through different options until we settled on the final price of the vehicle and what my lease terms would be (the offered better lease incentives). Pickup the car was a seamless process as I had all of my paperwork overnighted to me ahead of time. I can't wait to enjoy my new car for the next 3 years and definitely would return to MMG for other car needs even if it's a different car maker!

Purchased a 2024 Murano from another dealership. Had, what I thought, was a warranty issue. Took it…read moreto MMG because of their proximity to me. They took a picture of the problem, called me 3 days later to tell me that I should take it back to the dealership from which I purchased it to have it taken care of. They wouldn't even attempt to get it repaired under warranty. Was told originally that they would contact Nissan to verify it was a warranty issue. When I asked if they did, he said he didn't know if they had or not. Just a very poor experience with a Nissan approved dealership which I thought could have been handled with much more professionalism.

Subaru forester I bought a few years ago didn't make it longer than 2 years, it most likely was not…read morethoroughly inspected before being sold!

Ed, the owner, is a great stand up guy, which is never an easy find when used car shopping. A year…read moreago, my son was shopping for his first car and when we found one at his lot, we knew it was 'the one'. He gave my son such special treatment knowing it was his first car. His cars are reasonably priced and he'll work with you to make sure everything goes smoothly. We'll definitely be back when we need a used car again.

The heat shield came loose under my CR-V. These friendly folks removed it the rest of the way at no…read morecharge.

took our suburban in and had a bolt in the tire, the tech said he was short a worker today, but had…read moredecided to go ahead and take a look at it and went ahead and fixed our tire on the spot, not sure of the fellows name but I sure did appreciate him going ahead and fixing the tire. Great customer service receive, highly recommend this place