We had a flat tire after taking our daughter back to college. AAA dispatch tried to find us a tow…read moreservice company that would be able to take us the remaining 80 miles back home. There were a couple service companies that either had other calls or did not want to tow us the 80 miles. I can't say enough good things about Hensley's towing and recovery out of Bucyrus, Ohio. Once they received our info which actually came from the Ohio State Patrol, they reached us within 30 minutes. Jim, the tow driver, was awesome and helped immediately and got our vehicle back home. I really appreciate the service that Hensley's gave and the willingness to tow our vehicle the 80 miles on a Sunday evening when other companies bailed out.

I was traveling west to east coast and had a tire blow out on I 71. Had no idea where I was exactly…read morewas all alone and I called this company! They were amazing and so helpful. They were not able to do my tow (due to distance) but they referred me to a closer provider (two in fact) then directed me to the closet tire repair shop and a hotel (as it was 12am) talk about going above and beyond! Thank you for all your help

I was in from out of town and had an emergency... my oil cap came off and I was dumping oil! this…read morelocation got me in quickly, calmed my nerves and gave me a new oil cap and fresh oil and was on my way. would recommend 100% of the time! there are good people. thanks again, guys!

Got an oil change in under 10 minutes! Really nice, hard working guys with clearly lots of…read moreexperience. I would go back even living 20 miles away!

I wanted to give valvoline a very honest review…read more Last year in June I went to get an oil change through them, along with a couple other things. I've just gotten this vehicle and figured I'd have them do it, and at the time I wasn't sure if I wanted to do it myself (Which now I do). Anyway, to the point. I did my oil change, realized they put the incorrect filter on my vehicle. Which was very annoying because I had to break it off just to even put my new one on. Also apart of that oil change, was my wiper blades replaced, they were 25 years old. When replacing my blades, they bent and broke my wiper arm. Which isn't awesome, but it's not the end of the world. Besides that, they're very nice people, they did everything in a fashionable time. But I won't be returning.

First time coming to this valvoline and had to write a review - all staff were very friendly and…read moreknowledgeable, they did a great job keeping me updated with timing while in line and got the oil change done quickly. Overall highly recommend!

Love these guys. Always professional, always honest and fair. Quick service…read more Tony always explains what is needed and shares his knowledge.

This place is truly the place I've ever been. They won't change your oil because they want you to…read moreuse their oil that they get for cents on the gallon and then make you pay full price for. They say they're not equipped to change oil if you bring it in yourself but there's nothing more to changing oil than draining the old oil putting the drain plug back in And refilling it. If you have the time. So I wouldn't recommend this place to my worst enemy. So once again as usual I will do my own work because I've never seen a place in this country as bad as North Central Ohio. Unless they can screw you out of the dollar they can't do anything for you.

Went in this week for an oil change. I was assisted right away. Very professional and thorough. I…read morewas informed about my transmission fluid. It had never been changed for 5 years. It was changed and additional checks performed. This keeps my 2020 SUV going. Thanks!

Very good placw to get your oil changed and other services.Some are cheaper than dealer costs.Place…read moreis very clean and staff is nice.I will say Google the place to find a discount code.Nice service to my car

I was treated great, I needed an oil change explained I was driving a lot of miles both Jeff and…read moreJeffrey were great help in suggesting what oil change to get and also I needed a battery both guys went out of their way to help me. Best 200 bucks I ever spent left feeling secure in my choices. Thanks guys!!

I want to thank the guys that changed my oil. Especially Steven he went above and beyond to make…read moresure I understood what was going on with my vehicle. Keep up the amazing work!!

OUTSTANDING CUSTOMER SERVICE AND CARE!!! Chris thoroughly went through my vehicle after another…read moreshop had repeatedly fixed the same problem multiple times, charging me more and more each time they tried. Chris identified the issues and the issues the other shop missed. Plus Fricke's went above and beyond what was needed and did not rape me on the cost, in fact well within (under) reasonable charges. Chris kept and showed me all the old parts and the wear/problems/questions with them. My car is back and it's been over a month and the car is riding/running as if new with the knowledge he backs all his work! YES, Stop by Fricke's in Mount Gilead and talk to them about your automotive needs, I don't believe you'll regret it!!

This is the best customer service around! This business helped with my daughter's car on more than…read moreone occasion. Thank you!