Chris was the best plumber we have ever had. He had everything he needed already on his truck. We…read moredidn't have to wait after the initial inspection for him to go get supplies or anything. He was ready and well organized. When you are already in a stressful situation, having someone show up prepared and ready to help relieves so much stress. He was also very kind and funny. He put our minds at ease with his expertise. And kept a lighthearted conversation with us so we felt more comfortable. Hands down, the best guy for any job. ​

This was the second time we used Mr. Rooter and Blair Leonard was professional, friendly, and…read morethorough. Thank you very much!

Let me start by saying I bought a mess...like you do when you buy a house that was built in the…read more50's. The previous owner was a carpenter, aka knew just enough to be dangerous. So, they did an add on and a whole bunch of plumbing which they did not vent properly or cut off correctly. So, there's an overflow that shouldn't exist and isn't a problem till it overflows but since there isn't proper venting, it does. I know its an issue and one I have been trying to get fixed since I bought the house in 2005. The problem is that the clog happens every year or so where is slow builds, the whole thing backs up and I need to get a pro in. The problem is that I was always at work when the other homeowner would have the plumber come out. So, I never got answers, an estimate or a person who did more than the bare minimum for some crazed price. I'm also a female so, being honest here...we really get the short end most of the time since its going to be a guy who is going to talk down to us, assume we know nothing and overcharge. And then come Monday night...it starts... And then Tuesday I did laundry which took the clog from a slight to a full bathtub. In addition, I genuinely have been meaning to get a plumber out anyway since another fun spot has been the trickle coming out of the kitchen sink. Zero water pressure which is another "issue" separate but, again, the other person would have the plumber fix yet no explanation or exploration of a permanent fix (of course not - since we have to keep calling you!). A friend was getting some general jobs done around her house and had a maintenance guy she was going to send my way but then he threw his back out and she found Juvenal. I also went onto the ole Facebook and asked friends to throw some names into the hat. Sure enough a lot were the big companies or were just douchey when I called. It really was between Juvenal and another company but when I called those guys on a Friday they scheduled me for Tuesday AND, get this...he'll message you when he is 20 minutes out yet NO SERVICE WINDOW! What?? So I am supposed to basically take the day off work, MAYBE? I called Juvenal who said between 9-10 am the next day (Saturday). He arrived right at 10am and from the moment he arrived I was impressed - he was super friendly and genuinely was listening and talking back and forth with me plus he had a some ideas from the start. He was so respectful and explained everything he was doing to me clearly. So, my father had his own remodeling business BUT I am not a plumber, in a pinch I know where to shut a valve off and if you explain to me the engineering of the issue I get it. He did and was amazing. Plus, I had two other issues I wanted to discuss getting pricing to have done (provided I had someone I could trust and work with) and also I was hoping to have him look at the kitchen water pressure. He brought it up himself and offered to repair it for me. His prices were amazing and he took his time to fix it not just correctly but clean. Everytime we would have a plumber out I knew because the drain was fine but I was cleaning the kitchen and bathroom. He did all of that! Plus explained to me why it keeps happening and how we can permanently fix it which is not nearly as drastic as I thought it would be. I cannot wait to get started on other projects with him to finally bring my plumbing up to being correct! I was amazed at his knowledge and willingness to not just explain what is happening but to do it so well. I have basic knowledge thanks to my dad BUT most people don't. He explained it so beautifully that I genuinely feel like if I was not an all knowledgeable I would have completely understood. And he was not talking down and anything of the like - it was a genuine conversation between two people which means so very much! I wish he did electrical too but I ill just have to settle for finding a plumber I intend to stay VERY loyal to. Oh and the kitchen sink trickle...its so weird to have legit water pressure again - I was so annoyed even thinking about calling around to get an appointment etc so I put it off forever! Its so weird to have such great pressure again AND he explained what was happening there to me as well! I just cannot say enough great stuff...he earned every word!

Communication: 5 Stars…read more Craftsmanship: 5 stars Attention to detail: 5 stars Pricing: 5 stars Person: 5 Stars Juvenal is hands down the best craftsman I have had in my house. He took his time to plan out the work and put together a beautiful re-pipe job of a section of our house and helped us finally get a toilet flange that sits flat to our floor. But what I loved about this job, was him. Juvenal, thank you for sharing your cat photos and for being so kind and willing to help us. You treated us and our house with respect. We will be using Juvenal for any of our plumbing needs moving forward.

Steve was incredibly prompt and professional, and super nice as well. He very quickly (and…read moreaccurately) found where our leak (off the water main) was, and marked it clearly for the plumbers (3 Mountains) to come do the repair. Super grateful for his help, particularly during the coronavirus crisis!

Stephen was on time our our appointment, friendly, honest, helpful with advice, up front with…read moreeverything and easy to work with and pay. Some people might call that a general expectation, but it's more rare than you think. I hope I don't have to use his services again, but that's a reflection of the circumstances, not the business. I will absolutely hire them again if necessary.

Terrible service, unprofessional, condescending tone, sloppy work, doesn't show up on time. Easily…read morecombative and quick to blame customer for their own deficiencies. Would not recommend this outfit.

After a busy night dealing with a leaky toilet in my home I called a local plumber for help…read more Unfortuately they were booked up for three weeks but these kind folks suggested that I try Modern. GREAT CHOICE! I called them about 8 AM. They were able to work in an appointment the same morning. Kenny arrived a bit ahead of schedule, identified the problem, repaired the leak,tested the seal, cleaned up and finished by 12;30PM. What's more the cost was quite reasonable. I will use them again if I have a need. Ed Pacey

Vitaliy did a beautiful job remodeling our old fiberglass shower! The job was done very…read moreprofessionally and more than met our expectations. It was well worth the money. Also our place was left very neat and clean.

Wow! Where to start…read more.. In the early stages, Vitaly (hoping for correct spelling) came to our home and helped us brainstorm the possibilities of our available space. We had a good plan, that he helped us flesh out. My wife, degreed Interior Designer, and Vitaly had great colaboration in the colors and textures for what I know call our 'Mistress Bathroom'. Excellent execution, attention to detail, and the end result, nothing short of SPECTULAR!! $$$ well spent. This is the Company you need for your Bathroom renovation.

We received exactly what we needed from Proline Plumbing... fast, efficient plumbing rescue …read more.. just what we needed ... right when we needed it. Chris and Eddie were pleasant and professional, fast and efficient. I highly recommend Proline Plumbing.

I asked Proline if they were qualified to fix our proprietary NuWater Septic System that was…read morealarming. They said yes and sent a plumber out who said they had never worked on this type of system. Darren was a good plumber, but he did not have the knowledge or expertise to address our proprietary system. He ended up replacing two $500 floats that were not defective. With the alarm still not fixed he said I needed to call an electrician. The problem was lack of training on the control panel. The problem was fixed the next day for no charge over the phone. Our bill for not fixing the system was $1,160. Again, the plumber was honest and meant well. Sending him to work on a system that he was trained to trouble shoot was the root of the our issue. This situation could have been easily avoided with a simple "we recommend you contact a certified NuWater provider". Honesty is the best policy.

Justin, from Einstein plumbing did a great job replacing the pipes to our bathtub in a remodel…read moreproject. He was kind, informative, and got the job done! Now we can tile the bathroom and then simply add the hardware to our new pipes. We also had same day service and were sent a link with our technicians exact location so we knew when to expect him. He arrived at the beginning of the window of time given.

Extremely disappointing experience with this plumbing company…read more I hired them specifically to complete work needed for a health inspection so I could open my business. I was clearly told the job was done correctly and would allow me to pass inspection. That was not true. After their work, I still failed inspection due to issues with how things were installed. When I contacted them to fix it, the story completely changed and I was suddenly quoted a much higher price to correct something that was originally described as a "simple fix." There was poor communication, lack of accountability, and what feels like misrepresentation of the work being done. The entire situation delayed my business opening and caused unnecessary financial and operational stress. I would not recommend this company to anyone who needs work done correctly the first time, especially if it involves permits or inspections.

We selected ProFleet to repair our fence at our rental house. We decided to go with them because…read morethey gave us a good bid (of the three we received) and came with a plan of attack that sounded legitimate. Since this is a rental house and we go through a property management company, we were not able to set foot on property while they were working. They tilted the fence back up in the one section that it was falling over, and other than that they did nothing. They left a big pile of trash for us to remove, and not to mention, THE GATE OF THE FENCE WONT EVEN SHUT NOW! I am so floored by the fact that we paid over $3000 to have two sections of a fence fixed, and because of the poor repair job, the fence now doesn't even shut. I really don't like giving small businesses poor ratings, but this was one of the worst jobs I have seen. ProFleet, you need to take better care of your customers.

update: Pro Plumb never filed permits for my job, as the city, as well as the minor label…read moredepartment have no record, and there is no permit minor label on the unit itself. Their negligence almost cost my family our lives. I will be filing a complaint with the CCB and the Better Business Bureau as well as the Oregon State Minor Label BCD. second update: pro plumb installed plastic concentric venting on a unit that requires metal concentric venting. They also cut the venting improperly. This is what caused the carbon monoxide. I had to have a second company come and completely redo their install, venting, gas lines, and replace the damaged unit which they installed. They still have not refunded me and continue to make up lies about me. ** installed a damaged unit, put my family at risk of carbon monoxide, left me without hot water for over a week ** They installed a rinnai tankless water heater less than six months ago. I repeatedly smelled gas and carbon monoxide and had issues with the water heater not putting out heat properly, and now it has started shaking violently. They said to call northwest natural. Northwest natural red tagged the unit for carbon monoxide leakage. 5 days later, Pro plumb came out to look at the unit, I was advised by pro plumb and by rinnai to contact a rinnai certified plumber to inspect the device. Jennifer told me the warranty would be long and that I would not have hot water, and that if i purchase another unit that they would install it for free. By now I have not had hot water for 6 days. The rinnai certified installer said that the gas line pro plumb was 1/2" instead of the required 3/4", the exhaust on the unit did not have an exhaust port, it only had an elbow which was causing carbon monoxide to enter the house. He also noticed that it was damaged and didn't look like a new unit. By now I have not had hot water for 8 days. When I contacted Jennifer at pro plumb she said the other plumber was just badmouthing them, and is very upset and angry with me that I would insinuate that there is a problem with their install, and insisted there was no damage on the hot water heater. When I asked her how the unit would be damaged on the rear of the unit facing the wall, she said she did not want to argue with me. She eventually hung up on me. I don't know when I will get hot water again, or when Pro Plumb will come out to fix the install.