very good experience they followed through on all they said on my claim and tech showed up on timeread more

I also got this adVert to get home insurance coverage today…read moreMarch 2 2026. Obviously, it continues. In ten minutes i could see this is a film/flam operation already involved in one law suit loss thru the attorney general of Ohio. If insurance is involved , the state government will go after the individual. Screen shot of legal result attached.

The individuals here are very unprofessional. I was requesting to get important documents done for…read moremy insurance and they kept giving excuses and providing different quote prices and seemed very strange and being very rude to a potential customer. I won't be using their services and recommend checking other places.

Have a great variety insurance companies from which I chose insurance my my new vehiclesread more

Horrible customer service! My policy was mysteriously transferred from another office to the Emond…read moreRichardson's office -- without my authorization. When I needed to communicate with an insurance professional I spent three days trying to get through to someone at this office to review and upgrade my insurance policy. I left a voicemail -- that was NOT returned. I called a few days later about three times only get voicemail again. I called StateFarm 800 number to get in touch with this office. A young woman with no insurance experience tried to answer my basic questions and couldn't. She then suggested that I schedule an appointment the following week to speak with an insurance agent. She explained that the office was "busy." I followed up as advised only to learn that there was no insurance professional available. According to this woman they are a "high volume office." After spending a week and 1/2 dozen calls trying to get through to an agent at Emond Richardson's office, I transferred my insurance to another StateFarm. Suddenly an insurance agent named Michael called me wanting to answer my questions. My new State Farm agency quickly and easily answered my questions and increased my policy limits. If my account is mysteriously transferred to Emond Richardson I'll drop State Farm entirely. This office is poorly run.

Altamente recomendable Brian Lewis es una persona muy profesional en todo momento me ayudo a…read moreobtener el seguro de mi auto en segundos muchas gracias Brian y por tu empeño de hablar español. Brain is very professional and very helpful thank you for all your help Brian.

I spoke with Tiko, she was very helpful.I am very pleased with her knowledge. Thank you, and I…read moreknow if I have a question where I have to call.

I have very good experience with this office. Hight recommendation. Thank you because you have a…read moremulti languages office and this is very comfortable for customers. I want to say that Tiko was very professional and knowledgeable. Thank you, and good luck.

get awesome cheap quote for reasonable fee. Team is very friendly Thanx.read more

Terrible customer service just called and got a nasty attitude because I said the wrong thing when…read moreasking about insurance

The best! Really. Awesome rates and awesome customer service. The people here are the best and when…read moreI was in an insurance jam they helped me out!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have been an Allstate insurance agent for more than ten years and I love every minute. It is satisfying and rewarding to be able to help customers become better informed about insurance and be there for them in their time of need.

This is the worst insurance company I have ever dealt with. They quoted me an amount that was much…read morelower than the other insurance companies on home insurance and I accepted. Then 6 months later they called me and gave me some ridiculous reason about floods as to why they can no longer have me as a client and canceled my policy. I have never had a claim in 15 years of owning my home. Now they are sending me letters demanding more money for that insurance policy. Worst of all there are no phone numbers on their website to speak to someone from their corporate billing department. If you are unhappy with the way their agent conducts business then you can speak about it to your agent. How does this make any sense at all? Avoid this company at all cost.

I'm very dissapointed with their services. People be aware! They are giving the amount, you are…read morepaing and then they are sending you another amount you have to pay. That's weird. My insurance policy ended and in a month they sent me a letter that I owe them money. But I have a contract for the certain amount of money. They are trying to play tricks. Don't trust

I needed insurance and had a tight deadline. After doing a google search and reading various…read morereviews, I contacted Friends Insurance Brokerage. I was very pleased with their work. They were very helpful, professional and competent. They worked hard to get me the insurance I needed. I worked with Kate. I highly recommend Friends Insurance for any insurance needs.

Friends insurance is hands down the number Brokerage in the Tri-state area ! Not only will the…read morewonderful team at Friends insurance find you the best rate for all you're different needs. But they will allow follow up with you over the years to ensure you still have the best possible rate out there. Friends insurance insures my home, vehicles, and personal property/jewelry. Thank you for everything you all did for me and continue to do!! Not a doubt in my mind that working with you is the easiest and most cost effective!

It was great working with Rich, he got back to me so fast when I called him and gave me a quote and…read moresealed the deal the same day. I highly recommend him to anyone who needs insurance!

Rich is the best! He is so knowledgeable and professional. He's helped me and family with out home,…read morelife and car insurance. Always on top of the game and very reliable. I refer him to all my friends, family and real estate clients!

The best client service! I have been with them for years and…read morenot going anywhere ever.

Jonathan provided me with excellent expert advise for my car insurance He listens and considers…read moremany aspects of your situation before offering a quote. Extremely professional and knowledgeable!