The best client service! I have been with them for years and…read morenot going anywhere ever.

Jonathan provided me with excellent expert advise for my car insurance He listens and considers…read moremany aspects of your situation before offering a quote. Extremely professional and knowledgeable!

Horrible customer service! My policy was mysteriously transferred from another office to the Emond…read moreRichardson's office -- without my authorization. When I needed to communicate with an insurance professional I spent three days trying to get through to someone at this office to review and upgrade my insurance policy. I left a voicemail -- that was NOT returned. I called a few days later about three times only get voicemail again. I called StateFarm 800 number to get in touch with this office. A young woman with no insurance experience tried to answer my basic questions and couldn't. She then suggested that I schedule an appointment the following week to speak with an insurance agent. She explained that the office was "busy." I followed up as advised only to learn that there was no insurance professional available. According to this woman they are a "high volume office." After spending a week and 1/2 dozen calls trying to get through to an agent at Emond Richardson's office, I transferred my insurance to another StateFarm. Suddenly an insurance agent named Michael called me wanting to answer my questions. My new State Farm agency quickly and easily answered my questions and increased my policy limits. If my account is mysteriously transferred to Emond Richardson I'll drop State Farm entirely. This office is poorly run.

Altamente recomendable Brian Lewis es una persona muy profesional en todo momento me ayudo a…read moreobtener el seguro de mi auto en segundos muchas gracias Brian y por tu empeño de hablar español. Brain is very professional and very helpful thank you for all your help Brian.

The individuals here are very unprofessional. I was requesting to get important documents done for…read moremy insurance and they kept giving excuses and providing different quote prices and seemed very strange and being very rude to a potential customer. I won't be using their services and recommend checking other places.

Have a great variety insurance companies from which I chose insurance my my new vehiclesread more

I was looking for home insurance for my parent's home. I emailed Earl because I didn't' live in the…read morearea. He was extremely accommodating answering my phone calls and emails promptly. I initially went with another insurance provider, and realized it was a mistake because I could never get in contact with them. I emailed Earl after several months for assistance and without judgement he continued to help me. Needless to say, the process went extremely smoothly without me having to physically come to a location. I would definitely recommend him for your insurance needs. He is extremely knowledgeable, friendly, accommodating, and most important reliable.

I'm very happy with my interaction with Coyco. They went above and beyond to find a way to save me…read moremoney on my auto insurance and they kept their office after closing time when I got stuck in traffic.

Stew knows his stuff. Definatley straightforward but doesn't want to mislead you- he will get you…read morethe best price and he won't mislead you

First thing that came out of his mouth when I asked for a quote was "how old are you" followed by…read more"You cant afford car insurance".... Dont give this man the time of day completely unprofessional. He missed out on insuring 3 cars for me...

Have been doing business with Brenda Sitts's office for the past two years. Working with her and…read moreher staff was not by choice. It was due to my original agent left the business and his clients were picked up by her. Her staff doesn't return phone calls. Therefore, any questions or concerns you may have regarding your policy(s) will go unanswered. Would I recommend her/Allstate? NO! Shopoer beware. You want to choose an agency where customer service is top notch and any and all questions regarding a new or existing policy is answered in a timely manner. So, this is not the place if you care about your money, the type or kind of insurance policy you select or customer service. Choose another agency or a different company. Be warned and be aware.

The best insurance company they are so helpful wouldn't want to go anywhere else...............read more