I am very satisfied with the mirrors Accurate Glass made for me. Their staff were courteous, helpful, and respectful, from the person who measured my walls to the workers that installed the mirrors. I'm sorry I didn't get the name of the person who measured my walls but he was such a kind man, very meticulous & detail oriented. Rodell and Guillermo were a joy to deal with. I highly recommend them. Great service, beautiful product, and fair price. I bought my sliding door glass from them years ago and was happy with them which is why I called them back for the mirrors. Thank you! read more

In the last year or two they decided to no longer include any screens in their windows or do any work on the screen portion of their windows. This may not impact everyone, and is not complicated work, but it means that anyone who wants screens in their windows has to contact an entirely different company to custom build screen frames to install on their windows. This is not particularly difficult, but should go hand-in-hand with the window construction. It would be extremely easy, quick, and inexpensive for them to handle this (as almost any other window company will) - ensuring at the same time that screen frames match the windows in both design, colour and size without any extra fuss. I did find the people I dealt with to be very polite, and it is quite possible that they are very good at the rest of the work they do, but as the screens were a key part of the work I needed done, I found their new policy disqualified them from being of any help whatsoever in my case. read more

Rodell from Accurate Glass was very professional, patient with clients in our building, and very pleasant to deal with. We need more people like Rodell. Resident Manager Susan Marjanovic Waterford House VR1513 read more

I spoke with John on whether he could give me an estimate an the replacement of the wheels on an white aluminum framed patio door. Sadly they're so busy that they cannot take any more clients and have us open an account with them. So congrats on the booming business! John was kind enough to try and direct my inquiry to any personal recommendations he may have had for the job. This review is based on communication and politeness which is a huge thing for me. I appreciated that as soon as he answered the phone he introduced himself and the company which a lot of people don't. These little professional steps go a huge distance with me. Even though the company is super busy and cannot take on any clients at the moment, this may change in the future and I have no problem recommending that some people at least give them a call to check in before sourcing out other window options. read more

This company was contacted for a shower door replacement. They had to come back 4 times before they got it right as each time missed something. It took over 4 weeks and couple of follow ups to actually track them down. They give 2 hour Windows either in the morning or afternoon so I had to take time off work for them to come and do this work as they have no evening slots. The staff are courteous but they are disorganized and not reliable and expensive. I would not recommend this company. read more

We had Accurate Glass in our home in 2016 to put film on some windows to block heat at 50% and 99% UV. They did a good, clean job, and of course, the film works. However, these windows had been installed in 2004, two with wooden frames in order to keep the appearance of this old house, the rest of the windows vinyl framed. In 2018, on the largest wood framed window, we had to replace the glass as it was getting condensation between the double panes. The specialist who replaced the glass in the windows said the film had caused the heat to reflect back and it had gotten caught between the inside pane and outside pane, causing the condensation. We had the glass replaced with E-glass on the outside, so heat and UV rays don't hit the inside pane at all. So far, OK. I was concerned about the other wood framed window and have kept watch. Sure enough, it is showing condensation in 2019 and will need to be replaced. The vinyl windows appear to be fine so far. So, lesson is, if the window is older (ours were 12 years old at time the film was put on) it may be better to replace the regular glass with E-glass on the outside. That will blow the heat and UV away without it getting caught up between the two panes. read more

Kudos to Cameron, Dave, Paul for great customer service. When I had a window replaced, another window was accidentally scratched in the process. It left a 10 inch long scratch. Paul came in to measure the glass and said that it needed to be replaced. Cameron and Dave came back to replace the glass but unfortunately the glass they brought had a manufacture defect. They returned a second time and the second glass was also defective. I would have been furious at this point, but the way Cameron handled it was excellent. He assured me that Accurate Glass would make good on the glass. He returned with Paul a third time and installed the glass. What I appreciate the most is that they assured me that Accurate Glass wanted to be sure I was happy. Pat in the office was also great to work with. Good guys working there! read more

So I come out to my car in the building lot (round back). From the front of my car to the waist high wall of the lot there is approximately 3 feet. Ryan, from Accurate Glass, is throwing metal framing from the second floor. It is landing between the wall and the front of my car. I did mention there was only 3 feet...He looks at me, I look at him. He keeps throwing. I say, "That's a bit risky." His response, "It's really light." I go and grab a piece of the junk framing he is discarding. It is metal, in some cases over 2 feet long and sharp on all edges and the ends. ...had further dialogue, which led me to believe Accurate Glass has a policy of hiring special needs individuals. He is questioning why I am concerned and rudely tells me not to have a temper tantrum in an attempt to escalate matters. I didn't bite on the simpleton's limited tactics and called his employer to voice my concern (and commend them for hiring the misfortunate). read more