Arpel is great. They were very flexible when wiring my new home with a full security system. They…read moredid a great job and I am very happy with the install. Price was great and monitoring is great too. Everytime me or my kids have set off the alarm, i get a call from the station. Very happy, thanks Arpel.

I selected Chase Security based on the Yelp reviews and was not disappointed. Greg came on time,…read morewas very pleasant, and he definitely knew what he was doing. He used to be an installer for ADT and has installed thousands of home systems before. He now works for himself and has a small business. My mother-in-law moved to a care home and nobody knew her master code at her home. Her system was not used for a year. Greg came and professionally reset the system with a few tricks he knew (as the old Honeywell system happened to be from ADT Protectron). He did not try to pressure sell me on a monthly monitoring program, although he did offer that service as well. At my request, he replaced the old monitoring panel with an alpha numeric panel which is now much easier to determine what is going on compared to the old numeric code panel. He also installed a second horn which was ingeniously concealed. Intruders trying to smash the first horn would be confused as to why the horn is still going off and would continue trying to smash the first horn. He could have unnecessarily replaced the motion sensors but he said they were fine. Since the smoke detector and CO detector needed replacement because they were too old, Greg gave me the options and said it would be cheaper to buy them stand alone from Costco rather than replacing them in the alarm system. He disconnected them from the alarm system at my request. I did not bother to comparison shop for services as Greg was fair with his prices. People need to make a decent profit living in the Lower Mainland. I didn't want the hassle of a person making you feel guilty about not buying monitoring. He gave me all the price options and allowed me to make the decisions without any pressure at all. He doesn't have a fancy truck or van but came in his car. I highly recommend Greg. He's a good guy.

Greg was the ultimate professional installer and is true to his stated expertise. My alarm system…read moreneeded some TLC and while others were were only interested in selling me unwanted monitoring services or no service at all, Greg appreciated what I was looking for and delivered. I'd recommend Greg over ANY other alarm company in the lower mainland!

I received enough information to make an informed decision on what was right for me. Their advice…read morekept my monthly fees low and the installation was quick and professional. These folks value your business and their professional staff were great to work with. They also have a good followup strategy that makes sure you know how these sophisticated systems work. I've told all my friends about this wonderful quality business

From the owner: * Security Systems * Video Surveillance…read more* Access Control * Alarm System * Intercom

No customer experience. Tech support cannot tell the difference between Telus Security and Telus…read moreCustom Home Security. It shows in my account. They send the wrong people to my house and the tech says, no I cannot work on this. So I need to start all over again. First wait was 3 days before someone could arrive. Now an auto msg says Jan 21st, 8 days from now. This is a security issue/failure and they want me to wait 3 days and another 8 days. Really? ADT had much better Customer Experience and Customer Retention. Telus calls my recent switch an upgrade. Funny. $3000 later.

Was happy with ADT. When Telus took over, all customer service went down the drain. They will not…read moreservice equipment that was not theirs to begin with. And to upgrade, of course, big rate hike. their customer service stinks. End of story. Avoid at all costs.

June 2019: I bought a used car that only came with one immobilizer key. Replacements were…read moreridiculously expensive at a dealer ($350 all in) so I got a 2 pack of replacements on Amazon for $100. I called Precision to see about getting the new keys cut and programmed, got a quote and made an appointment to bring in the car and keys. Khalil was awesome; first he confirmed that the chips in the new keys matched the original then he cut the keys. Programming the keys to the car took only a few minutes then he fine tuned the cuts to make sure the keys worked smoothly in the locks. I paid exactly what I was quoted and have two more keys for about half the price of one at a dealer. March 2020: I bought another car that came with only one, non-factory key. This is just a basic key that I could have copied at any hardware store but I had a good experience here before so I thought I'd come back. Rather than simply copying the old key, they did some decoding of the cuts and then cut new ones from the code. Amazingly the new keys work better than the old one and it was only $11 for the pair. I seriously doubt I would get that at a hardware store! These guys really know their stuff!

I have been dealing with Kevin and his crew for 7 years both personally and professionally. They…read moreare a friendly and knowledgeable group and they have always bent over backwards to make sure that the work I requested was exactly what I received. Their prices are reasonable and the quality of work is top notch. I can't recommend Precision highly enough, they are that good!

Called and spoke to Rick, the owner TWICE. Explained exactly what "I" wanted and all he was…read moreinterested in was MONITORING revenue. He even lamented how I wasted 2 hours of his precious time! Incredible! Good luck with that attitude, Rick! You're gonna need all the luck you can find if that's how you run a business!

Emailed Burglar Stop and got a callback from Rick the very next day (while another security company…read morebased out of Port Coquitlam simply ignored my phone calls and emails). Went through my home alarm needs with Rick a few days later and had everything installed before the next week was over. System works great. Highly recommend Burglar Stop.

I would leave a zero-star review if I could. Multiple people were locked out of one of the parking…read moregarage the other day for four hours. They dealt with multiple unicorn security officers one of which (the main one) was rather rude. He charged the couple and tried to charge my friend to access their cars, and then did not open the gate claiming to not have "the right keys". It turns out he did have the right keys after all and they were finally able to access their cars after the VPD got involved. Unicorn Security do better. Indigo Parking - find a better security company and if you are going to allow said security company to attempt to charge extra fees for after hours access, you need to post that signage throughout your lots AND note those conditions as a part of the information provided at the pay stations particularly if you are going to allow people to pay for what they think is extended parking.

Same as Carolina's below, except we waited one and a half hours on the roadside for him to show up…read more Furthermore he was rude. Indigo Parking is equally to blame. The parking meter at Commercial & Grant accepted and charged us for parking till 6 am, but locked up the site at 8 pm. There was no notification of this on the parking meter as is usual with other parkades. Don't know if the $40 charge is even LEGAL, though would admit that we were very upset with the waiting with rude demeanor, and genuinely forgot to pay up . This is a repeated scam and will not be parking at Indigo Parkades again. If everyone acts accordingly, this can be addressed. See quote of a similar review below as listed on Unicorn Security's website : Quote Don't ever trust this company for public safety. They are more interested in profiting off their customers than providing them with a good service. Here's the thing: they lock security gates for a number of parkades in downtown Vancouver. If you happen to miss the sign saying the closing time of the gate, chances are you missed the even smaller print below their contact number that says "A small fee may apply." This "small fee" however is $40 to have a guard who's paid hourly drive 10 minutes to push a button. By the way, we had to wait an hour just for him to arrive. So after paying $20 + dollars to park for 24 hours, you're expected to pay another $40 to have them open the gate. This is deception at it's finest + taking advantage of the public. They deserve 0 stars. A joke of a "security" company with terrible customer service, i.e, this company will not succeed.

As others have noted, Patrick is great. I locked myself out of my keyed indoor room and called him…read moreup at ~7 at night. On the phone he said he would be able to come see me in about 30 minutes and true to his word, he was. For the sticklers out there, he was within 7 minutes of his estimated time, so don't get too bent out of shape if you are waiting a bit. Someone out there could have a bigger emergency than you. During the phone call, he also asked if he was needed right away, or if I could wait. Since I could wait, I told him so. He arrived, called me on my cell and took off his shoes and got to work. He was very smiley and polite. I imagine that I sounded just like every other guy who got locked out, so I left him to do his work. He tried his special plastic to force it open (no good), then got down to picking the lock with his tools. Within 15 minutes of his arrival, the was door open. He accepted payment, in the amount that was promised over the phone, smoothly handed over a business card and away he went off to his next adventure. For those who want to know, yes I still have the business card. I keep it because if I need his services again, its not to yelp I go, but to call him directly.

Patrick Lee of mr locksmith new Westminster is going to be my "go to" guy for locksmithing. He's…read moreprompt, beyond courteous and very knowledgable. He's very conscientious, when he thought he might be late , he texted me to let me know rather than leaving me hanging and wondering. Overall great experience with Patrick. Highly recommend his service.