As other people have stated, do not rent from this company. Nobody ever answers the phone and your…read moreemail will either not get answered or it will take over 5 days for them to do so. Very unprofessional! If you fall in love with a place they have listed for rent, ask for confirmation you are 1st in line for the apartment. They neglected to tell us that information, and still charged us the $150 application fee, which is clearly just a scam they have going on. When I questioned their actions after telling me we were 2nd in line, I was told we could request a refund for our application if we didn't want to go with another property. With very little trust in them, I disputed the charge with my credit card company. They had the audacity to tell the CC company we knew we were being charged and the fee was non-refundable. The fees if processed are non-refundable, but they never even processed our application since we were "second in line" for the unit. It's a good thing I have an email with them stating we would get a refund if we chose not to go with another apartment because I had to show that to my credit card company to dispute the charges again. There are plenty of places to rent in the Orlando area, save yourself the headaches and rent from a reputable company and avoid Rent A Florida Home. I plan on reporting them to the Better Business Bureau in hopes of helping others and holding this company accountable.

We had an unpleasant experience with Rent A Florida Home. Our viewing was with David Mallory who…read moreoffered very little assistance. Despite this, we still liked the listing and decided to apply for the property. However, we were shocked by the level of rudeness and unprofessionalism we received from Nina Berrios-Anest through her poorly worded and embarrassing email responses. Rent A Florida Home's application process states that approval takes between 5-10 days, but on the 5th day, we received an email that another applicant had been approved for the property we were interested in, and they didn't even process our application. We were beyond frustrated that we were charged $150, and made to wait for 5 days, and yet our application wasn't even processed. When we inquired for an update during the week, the responses we received were confrontational and unhelpful. We requested a refund, and they informed us it would take 7-15 business days for the refund to be completed. What's more, the property we applied for is still being advertised as available on the market, highlighting the complete lack of integrity and organization within Rent A Florida Home and their team. Hopefully, Rent A Florida Home will take responsibility and immediate action within their team to improve their customer service moving forward so that no other potential tenants have to go through such a poor and frustrating experience.

The Rental Realty Management Group has managed my rental property for 15 years and done an…read moreexcellent job. They have on-call maintenance Tech's that cover everything from Plumbing to AC if there's a problem and Quickly respond.

Still waiting to receive my refund of $950 from this company. The scammed me out of my deposit. A…read moresingle mom and thought I forgot. I do not recommend.

this is the best management company in Orlando before I chose this company. I had to call 20 other…read morecompanies!!!! they are the best, most reliable I have no words!!!! Dwight is amazing !!!!

absolutely the best property management company! I can't imagine having anyone else manage our…read moreproperty. dwight and Bertha have been taking care of our airbnb rental for one year now and they have treated our home and our business as if it were theirs. they're quick to respond with many of the issues we have encountered this past year. our home is always spotless upon guests arrival and they work well to manage our inventory and to notify us of Any issues. I live in the Washington DC area and I sleep well at night knowing my property is in good hands. dwight and Bertha aren't just our property managers/cleaners but they're like family to us. I have recommended and will always recommend their services!

As a broker based in Miami with over 27 years of experience, this needs to be said clearly…read more I presented a highly qualified tenant who was ready to lease immediately. He offered to pay the entire year upfront, had over $1,000,000 in funds, has a valid passport, visa, and multiple forms of identification. He was not even allowed to apply. The reason was a strict "no Social Security Number, no rental" policy. No flexibility. No attempt to verify. No consideration, regardless of financial strength or legal status. This is not underwriting. This is exclusion. In today's Florida market, foreign nationals are routinely vetted using established online tools designed to verify both buyers and tenants. These clients provide passports, visas, multiple forms of identification, proof of funds, and verifiable residency in their home country. This is more than sufficient to properly screen and qualify a prospective tenant. Refusing to even consider them is not aligned with how this market actually operates. More concerning was the response from the individual who stated she approves or denies applications, saying it would not matter even if the client had "a zillion dollars." That level of disregard should concern any property owner. Policies like this do more than turn away tenants. They limit exposure, reduce opportunity, and raise serious questions about whether all qualified applicants are being properly considered. I requested to speak with the Broker directly and received no response. This approach is outdated, overly rigid, and out of touch with the realities of today's Florida real estate market. It is time to evolve.

It is my pleasure in leaving this review for the finest realtor Central Florida has to offer! Juan…read moreSanchez has been a blessing for us in finding our new rental property. He is attentive, responsive and extremely helpful when it comes to real estate. He is very knowledgeable and will get whatever you are looking for within your reasonable price point. I HIGHLY recommend him to anyone looking to buy a new or preowned home, thank you for everything!

Our realtor Jenn was nothing less than outstanding. She was very responsive to all our inquiries,…read moresometimes even late at night I got a real-time response from her. If she did not have the answer to my question, she went out and found the answer as soon as she could and then let us know what was going on right away. If you are looking for a relentless agent who goes over and beyond, Jenn is definitely your realtor.

From the owner: Looking to buy? I'll help you find your slice of paradise in FL!…read moreLooking to sell? I'll help showcase why your home is their slice of paradise! Current Memberships and credentials: NAR- National Association of Realtors EPCAR- East Polk County Association of Realtors NHCB- New Homes Co-Broker (New homes specialist)

Reached out to Matus Management regarding a few projects for my home in Orlando, FL. They were able…read moreto get me an affordable, competent resource to complete 1 project so far (Front Porch). The quality of the work was excellent. Based on that job, I have total confidence and peace of mind moving forward with additional home project.

From the owner: They say "Home is not a place. It's a feeling."…read more At Matus Management, we understand the profound significance of this sentiment. As specialists in property care management, we are dedicated to ensuring that every aspect of your home embodies the warmth, comfort, and security that define the true essence of 'home.' Our expertise extends beyond mere maintenance – we curate an environment that nurtures the sense of belonging and tranquility you deserve. Explore a new standard of care with Matus Management.

They like to steal your deposit money I left house perfect didn't use 2 bedrooms . We built our new…read morehome rented from them they definitely use people's hard earned security deposit. They kept about 40 percent for leaving the house with a very simple cleaning . I do not recommend this realty management company . Good luck with your security !!

If you're considering using this company, I'd highly advise looking elsewhere. You will not regret…read moreit. For starters a few of those in management positions, don't care about their customers or tenants and have poor attitudes. However, the attitudes can be tolerated when things go how they should. Let's start with all that went wrong with this company. Upon move in our carpets were dirty. We took pictures and emailed them to the the management team. During move out, they charged us for the carpets. When we moved in the vegetable door was broken in the fridge, we complained prior to moving in. Yet, they charged us for the fridge. That's not my biggest gripe with the company. It's how they handled the move out experience. 90 days prior to our lease expiring, I contacted them to see if our rent would rise. They said, they won't let us know, until 30 days prior because they need to do an inspection. The inspection happens, they raise the rent. My wife and I decide, we can find better housing for that price. I knew we were inside the 90 day window, so I wanted to make sure we would not be penalized. I called and spoke with the manager, I asked her if we would be penalized since we were inside the window. She said it's close enough, and we are around the holidays, no penalty would happen. We sent in our information to let them know we would not be renewing. We move out and months later we were slapped with a massive bill. A bill on top of the deposit we made. The most egregious item on the bill was them charging us for the next months rent because we broke the lease without enough notice. Despite me calling and asking AND emailing them as soon as we received the new rent rate. We sent them multiple letters, called multiple times, no return call. Like what company doesn't have the decency to call you and discuss this? One that is trying to pull one over on you. I send a big package to them with everything that has happened. No response. Fast forward four months and I am getting a call from a collections agency to pay FGC the rent they say that I owe. What a terrible experience. Imagine, if you treat your tenants like this, how you'll treat people who haven't done business with you. Please, I urge you, look elsewhere. You'll thank me later

Great company. They take care of their clients and are a pleasure to work with. I have a 30 unit…read moreapartment building in Apopka Fl. There was a lot of deliquency going on here & Maple Management has worked with 100% of the tenants here to get us back on track.

From the owner: Maple Management LLC offers reliable, long-term property management services designed to maximize…read moreyour investment's value. From tenant screening and lease signing to rent collection and maintenance coordination, we handle every aspect of your property with care and efficiency. Our experienced team ensures consistent communication, reduced vacancy rates, and tailored solutions to meet your unique rental needs. With a flat, low monthly flat fees. We provide seamless property management that delivers peace of mind and long-term success — without breaking the bank. Let us handle the day-to-day, so you can focus on growing your investment.