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Ace Buyers

2.8 (12 reviews)
Open 10:00 am - 5:00 pm

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1 year ago

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2 days ago

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1 year ago

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10 months ago

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6 years ago

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5 years ago

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4 years ago

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7 years ago

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7 years ago

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6 years ago

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5 years ago

I love this place! I've pawned multiple items and they've always treated me extremely well. Owned by good honest people! (:

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8 years ago

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Northwest Pawn

Northwest Pawn

2.3(6 reviews)
2.2 mi

Don't do business here. They will nickel and dime you to death and then pretend that it was your…read morefault. This business needs to take responsibilities for how their employees conduct themselves, especially the manager. Not only did this place sell me a broken watch, but when I was told to come in for a refund, - "I'm so sorry it was just put on the floor today we didn't know it was broken. Come on in and we can process that" - both the employee on shift and the manager seemed more interested in telling me that I was wrong than resolve the issue. Won't be back and I'll try to make sure others don't get scammed too! P.s. If I wasn't told false information by the employee or treated poorly by the manager then this would not have been an issue at all, I'm a pretty reasonable guy. But when you treat people like this you get bad reviews. Just look at your yelp reviews.

Went in there once and had a really good experience with a lady; she was very patient and all…read morearound very kind and welcoming. I left having a good feeling about this place until I returned this time, that original lady wasn't there, and it was an older fellow instead. I assumed all workers there were gonna be just as kind, but when I spoke to him, he kept cutting me off and rushing me. He was just outright rude to me in a very condescending way compared to my first experience. I was very surprised by how polar opposite my experiences were here very disappointed

Ace Buyers - Guitars & Amps

Ace Buyers

2.9(17 reviews)
4.3 mi

Customer service sucks. I wound up having to make a temporary pawn, which is extremely rare that I…read moredo, I brought in a high end electronic item to pawn ($500 retail) , at first they passed manly because that they didn't have a clue what they were looking at, I asked them that you might want to research it , he did and then came back with a offer of $75, $75 for a $500 item? Seriously? I didn't expect to get full price. It's a pawnshop, but I did expect a fair offer. I was only asking $250, that still leaves them room for a profit . I would of even entertained a $200 offer. But $75? I didn't bother telling them that I've spent over a thousand dollars in there over time. Nothing will cause you to lose business faster then trying to screw over their customer's . I will NEVER set foot in another Ace buyers again. If I could give them a rating of minus one, I would.

Well where do I start? They may know some things but they know diddly squat about music…read moreinstruments. They offer you even less than the typical 1/6 of used depreciated value. When presented with a genuine piece of vintage gear worth a lot of money, they'll take a look at a couple of scratches on it and say no it's a scratched up. Even after you remind them that this is a 50 to 75-year-old item and you would be hard-pressed to find one without scratches and present them with the literature about the actual nature of the gear and it's desirability, you're met with even more attitude then you're met with at the door. The guy that does all of the instrument assessments is just a undeniably rude, has a angry and put off demeanor, and leaves you feeling like as if your not supposed to even be there. How they get anybody to come in there is beyond me. I lost a $800 guitar in pawn for $120 pawn. Granted that guitar was worth $800 new, and I did have a blemish that was introduced to it much to my horror. That being said they now have that said guitar on the shelf for $1,100 and have so for a year now. Where they got the idea that it was ever worth $1,100 is beyond me but it is no surprise that it hasn't sold yet I can tell you that. You go through and they have just absurd prices on some things like the example I just gave where they're wanting more for it than it was worth brand new and you can still to this day go down to Guitar Center and buy one still in the dang box with a warranty and everything for 3/4 of what they're trying to sell a used one for there. On the other end at least their lack of knowledge makes for the occasional good deal on some of the gear because they mislabel and under assess a certain pieces of gear that are far more valuable than what they believe them to be. All in all it's a bunch of attitude without anything to back it up with. Don't waste your time unless you enjoy being insulted

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