Friendly and efficient. Very knowledgeable. Always gets me the most for my refund. Stayed in…read morecontact with me as my taxes were being done to let me know what was going on.

Always excellent customer service with a smile! Always so friendly and helpful. I highly recommend…read morethis business.

if they had no stars i would put that these people are…read morescammers, deposit car paymants into a personal savings for you then deposit car payments in that account untill it shows you are behind!! then they send out repo s they are stealing money !!! now we looked today and all $ gone. some lady mia,,,,,is sleeping w the boss so a complaint against her was trashed they are the saddest thieves ever do not deal w them we transferred our loan 911

Horrible service, two months, signed multiple documents to acknowledge fraud. The charges are still…read moreon my Credit Card. We will be moving 7 accounts to another credit union. Completely unprofessional service.

Today I found out a family member is in a pinch. I needed to get a money order out STAT. I googled…read morethe nearest money order location by the ATM I was at, ACE Cash Express came up. Not only was Terry, the woman behind the counter, calm, educational, and behind a glass shield that protected me from COVID-- she pulled 17¢ from her own purse so that I could send my loved one the funds they need. The charge for a money order was $1.08. The location was clean. Staff was beyond friendly. Location was accessible. Total process took less than 3 minutes. I highly recommend this place. I cannot speak to their other services but for note they do check cashing, loans, money orders, as well as other money/cash needs. 10/10 recommend.

Bad reservation practices. My appointments are always double booked, and some were no shows.read more

Had to go to them again to ask for advice. These ladies are so patient and knowledgeable Mrs. Maria…read moreProvencio and Summer helped me more than I thought I needed they went above and beyond.

DO NOT GET ALLSTATE…read more I have never been so frustrated with an insurance company. My vehicle was totaled in an accident that was not my fault, yet the entire claims process has left me carrying the financial burden. The settlement they offered isn't enough to replace my vehicle, and it also isn't enough to repair it if I choose to keep it. I tried working with Allstate, provided additional information, and asked them to reconsider the valuation, but there was absolutely no flexibility. The biggest issue, however, was the complete lack of consistency. Every department I spoke with gave me a different answer. I was initially told I would receive a rental vehicle. Then I was told I would have to pay out of pocket. Later, someone else said Allstate would cover the rental because of the confusion--even though my policy has always included rental coverage. No one seemed to know what the actual policy was. Things became even more confusing when I considered keeping my totaled vehicle. I called my agent to ask whether my insurance rates would be affected since the vehicle already had a salvage title before this accident. I purchased the car as a salvage vehicle years ago and have been insured by Allstate the entire time. Instead of answering my question, I was told Allstate doesn't insure salvage vehicles and that I would have to find insurance somewhere else. How does that make any sense? My vehicle didn't suddenly become salvage after this accident--it has always been a salvage vehicle, and Allstate has insured it the entire time. I was then told that when I updated my policy after paying off the vehicle, I supposedly failed to tell them it had a salvage title. But a vehicle's title history doesn't magically change from salvage to clean. If Allstate truly doesn't insure salvage vehicles, why was I able to maintain coverage for years without anyone identifying that issue? It makes me wonder: if this accident had never happened, would Allstate have continued taking my premiums indefinitely? Would I have only discovered this "policy" after filing a claim? That is incredibly concerning. Throughout this process, I have received conflicting information from adjusters, customer service representatives, and agents. No one seems to be on the same page, and customers should not have to figure out which answer is correct. I expected professionalism, consistency, and support from my insurance company, especially when I wasn't at fault. Instead, I was met with confusion, contradictory information, and a settlement that leaves me in a difficult financial position. Based on my experience, Allstate needs to do a much better job training its employees and ensuring every department understands the company's policies and provides accurate information to customers.

Was with this agency since 1986,paid premiums religiously ,when i needed them (house burned down )…read morethey denied my claim,they are a for profit company, look for anything to deny you,Allen didn't do anything to help us just sent us to corporate, they got lawyers on us denied our claim,there is a book about their practices Delay,Defend, Deny, Allstate is number one, thank you for nothing Allen and Allstate, criminal Pete Wilson stick your money where the sun dont shine!if you're with Allstate Get Out before this happens to you.

New location next to my office so I need to check it out. So…read moremaybe because it is new and not many know the location is was super easy!! In and out in under 3 minutes, new record!! Gotta like that. Staff are friendly and it is just a good atmosphere.

I was glad that they opened this location when they closed the downtown branch as this is the…read moreclosest to my home. It is a nice small location to take care of business when needed. The nice thing is that they have some reserved parking spots in front. The staff is friendly and helpful.

Today we needed a small loan. I called our Credit Union to discuss our options. I spoke to…read moreYolanda G., She gave me all our options. After careful consideration I chose one and Yolanda explained what paperwork we would need to send in. She followed up with an email. I realized I had not figured shipping or taxes , I called Yolanda and she adjusted the cost. My husband scanned and emailed the paperwork. I explained that my husband would only be available today, so she explained that we could go into our closet Nusenda. We went in and signed in. We were called to an office by Danni A., she is a very intelligent, very knowledgeable, very professional and very positive. She went above and beyond to help us secure the loan today. We appreciate our Nusenda Credit Union. We have been members for 22 years now. My parents, my sister's and 2 of our children are members. Nusenda is NM True!

I've been with this credit union since before it changed names. I like it as a credit union. What I…read moredon't like is the miserable approach to get into this place. There's no sugar coating it, getting to this credit union is awful. They really should have put an entrance to it from Unser. Instead, you've got to drive back around this thing, make a left like you're driving out into the boonies and then cut back. Nusenda, as a credit union is good. This location is hard to get to. If you want to join the Nusenda credit union I recommend finding another location. However, once you get there its OK. The staff are nice.