I chose Jackson initially because he was local. After speaking with him I knew he was the agent for…read moreour family. He was thorough and thoughtful in assessing our needs and made recommendations accordingly. We look forward to a lasting partnership.

I got my auto insurance completed quick and easy through Jackson, and he was very helpful!read more

I have never in my life had to deal with a more incompetent company!! I have been dealing with a…read morequadro and dispersment for 6 months. They have lost paperwork and no one knows what is going on. I was to get my money months ago per one employee. Then another says my paperwork is not filled out right. I think it is time to get my lawyer on this. Do not place your money with this company.

This agency provides very quick turn around times and excellent rates…read more I would highly recommend to friends and family due to their excellent service!!

It's a shame I have to give them one star. I am so mad right now…read more. Zac Riffle is a thief!! Stay far away from him and this company. I was researching this company from a flyer I received from my apartment complex. I was getting a quote for renters insurance. After talking and providing my card info he snuck in a 36$ membership fee. I thought that odd so I did some research and read there reviews. And wow I realized I wanted nothing to do with this company. I didn't sign nothing or authorize any kind of payment. Out of no ware this charge appears on n my account today. I tried speaking to Zac , nothing but excuses not hang on I will fix this. Nope rather provide him all the documents and he will pay any bank fees. lol What a joke this man is. I have filed a police report for fraud and I am speaking with an attorney. I had to cancel my card because I can bet I would see other charges. I made Zac an offer 500$ for my time and hassle by 5 pm today or I'm suing. Run run run away from this company don't make the mistake I made by so easily given up my card info to a thief! So I get a call from this Very rude pushy lady April. She thinks she can just blink this away. Well I found the right attorney I have an appointment. Please folks run from these thieves

Overall I am unimpressed with the service of this company (Zach Garrett and Kim on the phone), and…read morefollow up on an issue I had where THEY filled out a contract incorrectly and overcharged me double the premium price without notice. This happened not because of me, but because of an error in the contract, which is the company's responsibility to at the very least write correctly. I understand that one should read a contract through, and on the phone I verified with an agent named Kim that all of the information was correct to my address. The calls were recorded as well, they are fully able to look into these and verify that I had signed and verified numbers/prices completely based on what was previously told to me by Zach initially, and later on the phone with Kim. I am VERY unimpressed, for a couple reasons. As a company, to not have any kind of checks/balances to prevent this kind of issue, is not only hard on any customer, but also indicative of an underlying, untrustworthy foundation in Indiana Farm Bureau. The fact they have approximately profited $226 off of me, waived any chance of refund, due to a specific contract issue that should have been already covered by either Zach, or Kim, is a direct correlation. I will not continue in any extent with Indiana Farm Bureau, and I don't plan recommending this experience to anyone else. They are the epitome of insurance that just seeks to earn profit, not serve a customer, borderline scamming them.