The staff made a potentially stressful situation actually pleasant. They were organized,…read morecommunicated well, and got everything done in a timely manner. Would absolutely use them again.

Most of the experience was smooth except for one mix-up with my form. They did fix it though.read more

I would never do business at this store. The lady in the store is old and rude with the worse…read morecustomer service skills. I hate when employees of a company act rude and ghetto. If you have a nasty attitude and not being helpful, customer service is not your line of work. She didn't know what she was doin and I couldn't even complete the business I tried to get done. I stood there for a long time and she asked the same questions like 5 times. Just Dumb!!! Why would I spend money at a place where employees do t treat customers well!!

From the owner: Payday Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

I have to say Terri the manager whom I've been dealing with for over two year .. she is the best…read moreher patience is so good ,, I'm not very good with electronics and mess up all the time .. needless to say I don't get anxiety when I'm there I wait in line until she's done so I can deal with her .. thanks TERRI SEE U SOONNewell JR

Got a payday loan on 9/17, was given a money order which I deposited into the ATM. The bank said it…read morewas illegible and refused it, mailing it back to me which took over 2 weeks to receive. CheckSmart took the funds from my account plus the fee for the loan and would not cash the money order because their collections takes 14 days to clear. A month later I still don't have the money I tried to borrow nor what they took from my account. NEVER AGAIN! Would give them 0 stars if possible!

Shane is rude and doesn't like his job or act like you bothering him when you need a loan! My…read moresister and me called up there to get pre approved and he was rude and didn't even put the right info in. We ended up going to the one on stop 13 and I wanted to verify my info and my banking and email were wrong! I wouldn't go back there!

love coming here professional friend and they know their stuff. Not to mention I like holding…read moreconversations with the ladies at this location 10930 Pendleton pike Ste 105

I originally left a good review, but I realized this was not the correct location. I came to this…read morelocation Friday and did not have a good experience. The woman working had an attitude from the moment I arrived. When telling me the documents she needed, she was very short and rude. After I left, I realized that she kept my original documents. When I went back to get them, she acted like I had done something wrong and was extremely irritated. The location on West Washington Street is the polar opposite. They are always so nice and helpful. Definitely NOT the vibe here! I will keep all of my business with the West Washington Street location from now on.