Tony made this THE most pain free experience I had ever had when purchasing auto insurance; and he…read moredid it with one of the hardest cars to get insurance for; a 2021 Dodge Challenger R/T Scatpack. I was dreading the number I was going to get, but after a few questions he discovered things about me that would make it cheaper. When it was all said and done, it was less than $200 a month. I almost feel guilty....almost. No idea what Mark, Valerie, Cesar, Nancy, Jeff, and a few others are talking about, because I would recommend him (and them) to any and everyone I know.

I purchased an Insurance policy with Alejandra. After one year I sold my car and was charged…read more $160.00 to cancel my policy with the Manager Tony, ( Who kept putting me off saying we have bad internet service. I had to file a complaint with FTC.

Excellent service at Freeway Insurance in Moreno Valley. I came in for Auto Tags Today registration…read moreservices, and Peter Machado made the entire experience easy and stress-free. Peter was professional, patient, and very knowledgeable. He took the time to make sure everything was handled correctly and didn't rush the process. It's clear he genuinely cares about helping customers and delivering quality service. If you're looking for someone who is reliable and goes above and beyond, I highly recommend asking for Peter Machado. This location is lucky to have him.

All I am going to say about Freeway Insurance is, it's not worth it!…read more When we first got a policy, the person that helped us did everything wrong. Instead of giving us a 30 day policy to pay after 30 days like she said we did. We received a phone call 15 days later asking for our monthly payment. We stopped and said! We just got the policy 15 days ago, we just gave $360 3 weeks ago! So I decided not to pay until I could speak with a manager, nothing was resolved, and all they could say was she input all the information wrong, she lied and said we also had a $500 deductible, but it was at $1000. At this point I was already upset, and went searching for a better insurance carrier. Also be aware that Freeway has all these broker fees, so if you need to make a change to you're policy, you will be charged every time a broker fee, even if it's something as small as changing you're address, they want a broker fee, they could charge whatever they want, it could be $40 or $100 or more or less for the change. I've never had such a terrible experience before with insurance. To charge every time to make a change to policy. That is just ridiculous!! My advice, go with a real insurance carrier, you will be better off, and you'll be saving in you're Purse or Wallet.

My mother and I came into the office last week. Dominique assisted my mother. She is the perfect…read moreperson as the receptionist. Her customer service is exceptional! She is very helpful, kind and friendly. Thank You Dominique!

Miriam Garcia at all solutions is always so helpful and answers any questions I may have. Amazing…read morecustomer service.

Fatima was amazing! She went above and beyond for My mother!…read moreWe have been trying to find the right insurance coverage for her that doesn't cost an arm and leg and everything was always so high. She was able to find coverage for her and was HALF the price of what we were looking for and not for 6 months for a whole year! She was truly amazing and patient with her. I definitely recommend Fatima at Hammer. Don't go with anyone else. Fatima is the one to go to! Thank you Fatima:)

Went in to cancel my insurance and the girl who helped me made it very difficult. I called before I…read morewent in to cancel and they stated I needed to come in and cancel, so I did. Well when I was trying to cancel they said I needed proof of another insurance before they can cancel and were making a big deal. There is no where by law stating I need to show proof in order to cancel any type of insurance. This girl wanted to make it beyond difficult to cancel but eventually did once I found my new insurance card and showed her. They definitely make it hard to cancel like they r the law. I don't recommend them to anyone!

very detailed and knowledgeable! staff were very helpful. highly recommend this to those who have…read morelast minute request

Carmen Luzanilla was very polite and helpful. Had a smooth experience working her! Make sure to ask…read morefor her if you visit this location

Vanessa was very helpful, found me a much lower rate when I needed to add a new car to my old…read morepolicy. The process was painless with Vanessa helping at each step.

Erick Romero is or was the owner . That is the guys phone # on the door.. Titan insurance Temporary…read moreclosed. Blissi DeGuzman worked there that is what I thought. The place isn't acceptance insurance. But Titan insurance. They they are Bad people they seem nice but don't fall for it. I'm out almost $1,000 they took $600 from me for only 3 weeks of insurance. Beware people.

Extremely helpful…read more after a small misunderstanding, Areli reached out to me to assist. Very helpful. Courteous very professional. Thank you.

Let me tell you that trying to find a good insurance company is no joke!!! I was referred here by a…read morefriend and let me tell you; I've never had an experience like this! My agent Sonia Guzman was very informative about all my options, since I don't have THEE best driving record. However, she was able to give me the best quote and trust me when I say I had been shopping around. I got the best price based on my situation so don't be afraid to check them out!! The energy there is very positive and friendly even for to chat with the Manager ARELI. Definitely 5 Star plus!!

Really bad customer service first time here and it was horrible. As you walk in, there's a signing…read morelist, and there was one customer ahead us, so we waited for almost 20 minutes. And some random guy, just shows up. And just yells out "I'm here to make a payment". He seemed really comfortable to just come inside and yell it out. But it seemed odd how Immediately the girl that was helping out the other guest, run to him, and told him to give her the money for the payment. First all, I don't care how many years you been a customer with a company, you shouldn't have priority for anyone. Specially when you don't know if you have new customers. That to me it's ridiculous. If he was there to make the payment, he should of sign in like everyone else. And wait for his turn, clearly the signing sheet had an option of "I'm here to make a payment". Second, the sells representative Jenny M. was just overall rude, when she was helping me out, she got a random phone call from her mom. Like Who answers calls, when you're helping out someone at work. Clearly that's one unprofessional. And last, you shouldn't be texting after you just hung up on the person who call you. Texting isn't any better of a choice. Update: customer service reach out to me, and were really helpful. I want to give a special thank you, to Miguel who took the time to addressed my problem. You hardly find companies that care about a customers opinion. Thank Freeway Insurance, for taking the time and contacting me.

Very amateurish. I bought a car insurance policy with them and they contacted me later saying I…read moreneeded to submit four photos of the car plus a picture of the odometer, which I did. Long story short, the policy ended up lapsing because they bungled it. I ended up paying hundreds of dollars for essentially no coverage.

When Safeco insurance pulled out of SoCal I needed a homeowner policy in a hurry. Jodie took care…read moreof me and got me a policy quickly and at a better price than the local competition. Great service and she really seemed to care.

Jodie Lewis at Gilmore Insurance in Yucaipa will now be our go-to insurance broker. Recently, we…read morehad to switch a homeowner's policy with Gilmore to a renter's policy. The quote that came back was much higher because of changes to the California Fair Plan. She actually told me to call a friend of hers at another company to see if their rate was lower. Jodie was willing to lose our business to make sure that we had the best price possible. Jodie is honest, has integrity and provides great service. We will certainly be using her for our insurance needs moving forward!

I recently needed insurance and I wanted to thank Sandra for the excellent customer service she was…read moreable to answer all my questions and concerns. She was extremely professional and helpful thank you so much.

Como ch***an Esta Aseguranza!!!! Llamando a Estas horas de la noche!!! Te llaman casi dos semanas…read morede Tu Pago pendiente!! Ojo cuando firman sus papeles no se Los Enseñan xq Ellos agregan cobros Que no Va a la compania y van a sus bolsillas!!! Estafadores!!!! Mejor vallan con El estate farm!!!