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Altura Credit Union

5.0 (16 reviews)
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Personal banking

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3 months ago

Lesley was an amazing help! Her and the whole team go above and beyond every single time.

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Isabella L.

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8 months ago

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1 year ago

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9 months ago

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2 years ago

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8 months ago

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8 months ago

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Isabella L.

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2 years ago

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Isabella L.

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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Review Highlights - Altura Credit Union

Stephanie the teller assisted me at this perris location and provided efficient and attentive customer service.

Mentioned in 4 reviews

Read more highlights

California Coast Credit Union - Denise Lambaren business card

California Coast Credit Union

(39 reviews)

As much as I love my bank this branch needs more tellers on a Friday afternoon. When you have 4…read moreemployees doing what looks like nothing at their desk when you have 8 people in line with only two tellers is frustrating. I don't think I've ever seen more than two teller ever working the front.

NEVER BANK HERE AND IF YOU DO WITHDRAW EVERYTHING AND LEAVE…read more If I could give zero stars, I would. My experience with Cal Coast Credit Union has been nothing short of exhausting, frustrating, and disappointing -- especially when it comes to how they've handled a serious case of fraud on my account. Back in early June, a scammer linked their own PayPal and Cash App accounts to my Cal Coast account and stole money without my full understanding or permission. I filed a fraud dispute immediately -- but instead of helping me, Cal Coast denied the dispute, saying I "authorized" the charges just because a code was involved. And it was "directly from the phone"That's not how fraud works first off ok cal coast. What's worse is they admitted it was fraud, but said they don't owe me anything because it would be "their loss." Since when is that an excuse to leave your customer with stolen money, a damaged credit score, and no support? They told me to go chase down the companies myself, contacting PayPal and Cash App -- even though I don't even use those services and never had an account with the scammer's name on it. I was forced to do all the legwork alone, while Cal Coast refused to escalate, investigate properly, or even communicate clearly. They made me wait weeks only to be told "we can't help." Now, because of those fraud charges, my credit score dropped over 60 points, and Cal Coast still refuses to put the charges on hold or work with me to afford the balance. They've left me with debt I didn't create, no accountability, and no protection -- despite the fact that this situation clearly falls under Regulation E, which they are supposed to follow as a financial institution. The lack of empathy, professionalism, and action is shocking. I'm a young adult trying to build credit and stay afloat, and this bank has done nothing but hurt me. I've now had to start contacting legal aid and consumer protection agencies just to try and clean up the damage they allowed to happen -- and they still act like it's not their problem. Avoid this credit union at all costs. If you ever have to deal with fraud, don't expect Cal Coast to protect you. They will leave you hanging, ignore consumer rights, and then push all responsibility onto you. Absolutely disgraceful.

Altura Credit Union - banks - Updated June 2026

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