I have been a customer for Advance America for a few years…read more The customer service that I receive from Chris is beyond outstanding. Every so often I need to utilize their service for an unexpected bill. Chris, employee on staff, will personally greet you upon entering the store. He is very personable, as well as professional. I feel at ease when I am in the store, Chris will get to know you and strike up a conversation, and remember you upon your return visit. Go see Chris at the 34th Street location in St Pete, when you need extra funds to cover a bill.

Diana was helpful and went far and beyond what was required to assist me! She is highly appreciated…read moreand recommended. In my opinion, she deserves a raise and paid, inclusive vacation! She really saved my day!!!!! I feel very blessed!!!!! Thank you, Diana!! You rock, beautiful!

I deposited $1,500 cash and they kept the $1,000 and only put $500 In my account. We went back with…read morethe police and the video skipped around at convenient times. The police said it would be too expensive for them to have enough data to show the real video. Every five seconds you would see one movement so they were able to only cut out ten minutes of video when I gave them the other $500. The teller conveniently didn't count out the $1,000 cash on video, and he just fanned it partially in his face and then walked away with it. I lost $1,000 cash and they spent most of the day doctoring the video, so by the time I brought the cops the manager appeared from the back with ultra doctored video. Sad, I hope they really needed the money for good reasons.

They are nice, are careful with your money... but SLOW! You…read morehave to come here with a lot of time to spare . Because they are cautious and they do a great job of checking all the boxes before the open account, take your checks open a business account, they probably have a lot less fraud than most other banks. Plus you get the added benefit that you're a member, which is a great way to be looking out for your money.

My mother had a home equity loan with Third Federal. When she passed the loan was paid off through…read morethe sale of her condo. Third Federal still took out the payment through automatic withdrawal after the payoff and even though I brought the death certificate and the will showing I'm the Personal Representative on her estate, they refused to communicate with me about the refund needed. They were extremely rude at the St. Petersburg, Florida office and I would never do business with them in the future. I have found every other business I have dealt with following her passing to be very kind and sympathetic with regards to such business. But these people were mean. And on top of that they owe a refund to my Mom's estate.

What a great bank…read more The phone call to get my refinance started was easy. My agent Kim made sure I had on - line access and I was able to just upload everything they needed. The program they offer under low cost is great. If you don't plan on staying in your home more than 5 years it isn't worth adding 3 or 4 k to your loan. The closing costs are $295 bucks. Additionally if the Fed lowers interest again In a year or two I can relock for another 5 years for $295 bucks. The have conventional programs too. If your in the market for a loan check them out. I had to drive to St. Pete for closing because other branches arent open, but that's okay. Ps. They escrow taxes, and they don't escrow homeowners insurance, you just pay that once a year yourself. Don't let that scare you off.

Very friendly and patient staff who spent as much time with me as I wanted. I assure you that I had…read moremany many questions for them! Best CD rates with generous and easy terms. Time will tell if they continue to earn this rating but so far so good.

Worst customer service EVER. Should have read the reviews before I even attempted to use them. not…read moreat all handicapped friendly. Refused to allow you to talk to a supervisor. Quite frankly representative i spoke with could have cared less if I took my money elsewhere.

I am forced to drop two stars, one for each "breach notice" that I have received as a bank member…read more The first one, hackers got used check faces. That's my address, routing, account number, and signature. That's pretty bad! I did not consider dropping the bank at that time, but yesterday I received another "breach notice" and the hackers now have my DOB, SSN, Name and phone number. I work very hard at keeping my personal data out of the hands of people who would victimize me online, and my bank has just given it away for free. Please fully expect a reply to this review that 1) The bank cares so deeply about me and my data, 2) The bank offered me a complimentary credit-watching service that I would never have needed had they protected their servers. I am a computer programmer, and I suspect that the IT wing of this bank is reactive and not proactive. So I will open another account somewhere else. I simply can't afford this bank. Probably there is a guy in a high-rise saying that he did everything he could to prevent the breach, and he didn't. He's not qualified. He has the job because of his uncle, or grandpa or whatever.

Rock star staff. App works great which is rare if you ask me. Always helpful and there for me when…read moreI have a question big or small.

This is my second car loan through Laurie she always make it so easy and smooth, my son and…read moredaughter both have used her for their auto loans, they always have the lowest interest rates around, if you are looking to refi a auto loan or buy a new or used vehicle definitely give her a call she is the best.

Good Evening! I just…read morewant to start that this is my second loan with this bank and have had the pleasure of working with Laurie both times. She has the BEST customer service. She explains things so well and makes the process painless. She gets everything done quickly and efficiently without feeling rushed. I work 9-5 and am not able to go into the office so we emailed and spoke over the phone for the whole process. She is dedicated to giving the best customer service as well as making you feel that choosing Florida Central is a great choice. I am 21 and still trying to understand the ins and outs of loans and warranties and all of that. (My dad friend explaining but it made me even more confused) when Laurie explained how the process works I felt confident in my choice of choosing Florida Central, yet again for my loan. Laurie works with your schedule and has a great response time! If you want quality service and actually understand what is going on when it comes to your loan, definitely chose the Seminole Branch Florida Central Credit Union and ask for Laurie! You will feel safe and secure with this decision, I promise!! Tamirah:)

Excellent customer service! They really helped me with my loan - I had a million questions and they…read morewhere very patient to answer each and every one of them and given me all the details so there where no surprises. I would recommend their store always...

If your looking to open a bank account make sure to come to THIS bank and talk to KIT!!! He so…read morehelpful and helped my partner soooo much!!!! Thanks KIT!!!!

Mark and Alex were amazing! I receive calls all the time, but Black Tie Funding were able to…read moredeliver on their promises. I had some trouble with previous companies I worked with, but they were able to get me what I needed, and with less hassle than I usually deal with. I really liked that their emails were professional, and that I did not have to waste my time. Once they understood my needs, he sent me a proposal, and we were making things happen in less than an hour. I highly recommend them, and I will probably work with them again when I need more money for my business.

Yelp does not have an option for the 4th Street location and the downtown location is supposedly…read moreclosing but this is the closest branch for a review. When I moved to St. Petersburg, I was looking for a bank that felt more local. After I doing some research on both banks and credit unions nearby I received a mailer from Fifth Third offering a cash-back promotion for new accounts, which piqued my interest. I opened an account with the help of Gillian Silbert, at their 4th Street branch shortly after it opened. The branch is super cute and feels more like a cozy coffee shop than a traditional bank. The staff is incredibly friendly and helpful, and they even make coffee while you wait! With a drive-thru ATM at this branch and multiple nearby locations, it's easy to access my banking needs. I appreciate that they don't charge any unusual fees, which was a relief compared to national chains. Overall, I'm really happy with my experience at this branch and would highly recommend it for its service, atmosphere, and convenience! Gillian Silbert was a delight, as are the others who work at this branch.

THIS REVIEW IS FOR THE NORTHEAST PARK LOCATION on 4TH ST N, which isn't showing on Yelp !!! I have…read morebeen a very satisfied long-time customer, both here and Illinois, but just experienced a one-of-a-kind disastrous and inexcusable and unforgiveable experience, that caused me much pain and suffering during the holiday travel season, and all because of the branch manager, and her, in my opinion, incompetence and unwillingness to take accountability and responsibility for her mistakes. And to top it off she, doesn't honor appointments or communication and follow through. The specific details are not important in this review, but I would caution any and all that deal with this institution, and their management in particular, to LET THE BUYER BEWARE, because you cannot trust what they are telling you, especially in person. I am a retired professional, who has had nothing but success with 5th3rd, but never again, thanks to the way I was mistreated and mislead throughout the ordeal ! Make sure you do your due diligence before deciding if this is the place for you !