I had a great experience, came in there with a muffler I wanted installed and they did it! They had…read moresome tips available I got to choose from and definitely happy with what they did! The weld looks alright but I don't really know much about what a good weld looks like. Took them only 30 minutes, the exhaust tip I bought from them was nice and wasn't expensive. Overall, got an estimate of $125 for the job and that's what I paid (minus the exhaust tip I bought from them which was $75.) Definitely recommend!

Do not come here, Terrible customer service first of all they did not get the job done correctly…read moreand when I returned to either get it fixed or a refund I was told that it couldn't be done and refused to further assist me because the boss said "the mechanic is autistic and has a speech impediment" this will be last time I'll visiting this shop highly do not recommend to go here.

Just got stationed here in Killeen and someone sideswiped my truck. Brought it by the shop to see…read moreif they could buff out the scratches and touch up the paint for me. Marvin stopped what he was doing immediately and proceeded to come outside and buff out the scrapes and touch up the paint for free. Amazing customer service. If I ever need my truck worked on, this place has my business. Thanks Marvin.

Tried to workout a deal with the owner. Not helpful at all…read moreand was kinda being a douche bag. What happened to good customer service?!

I recently bought a new vehicle. The vehicle I signed for had some body damage on the back left…read morebumper. The pearl white paint was gouged out, and on a bright white car, that's a pretty painful eyesore. I bought the car from Hertz Car Sales in Killeen and they assured me they would fix the damage. They had me sign a "We Owe" form where they would essentially allow me to bring my car back to their lot and they'd repair the damage. When I brought the car back, they had a contractor work on it, but he didn't improve it at all. So my salesman sent me to the International Collision Center in downtown Killeen. I'm glad he did. Of all the vehicle maintenance I've had, this was easily the best place I've gone to. The place is a little hard to find--it's a small business that opened its doors in 2016 so it appears to still be working on its outreach--but once I was in the door, the customer interaction was world class. After a few phone calls, I scheduled a time to bring my car in. When I made it there, I was immediately greeted by the owner. His name is Lenny, and in speaking with him for a bit before I turned my car over, I learned very quickly that this guy has spent a lifetime working hard to provide several good services for his customers. Lenny's worked in the automotive industry for the majority of his life and recently decided to start his own business. He's done a great job so far. On top of the body work I needed, I decided to get my windows tinted, too. He said, "Yeah, we can tint your windows, man. We can do pretty much anything!" He talked a lot about honesty with his customers and how important it is to keep it real with them. He got to know me and seemed genuinely interested in learning about his clientele. I appreciated that a lot. It definitely helps that he's an attractive and charming guy who actually smiles for a change, too. By the end of the entire transaction, the eyesore was gone and the windows were tinted. He also charged a very fair price for the work and gave me a lifetime warranty for the window tint. In the future, I look forward to keeping in touch with this team and helping them spread the word. Lenny made me feel comfortable and kept it real. I think that's the kind of service we're all looking for when we need a helping hand.

They pulled the old switcheroo and left me with a dented up hood. A blurry roof. And pocketed all…read morethe warranty $ then acted like it was my fault. Everything they touched of mine was messed up. Replying to Lenny's cover up. No one told me it was paint only. Yall knew I wanted the 10 small hail dents fixed before hand. I thought you were gona fix my hood. Fair compromise I think. Since you dint have to do the roof. I told you before we started I would split cost on dents. $500 and you said that was not enough. So I'm right back where I started with a messed up roof and a messed up hood. How is that fair. Then yall wouldn't even talk to me. The old bait and switch. And another thing why would you disrespect the part of the vehicle by painting it with dents in it. Being the owner of a body shop. I don't get it.

I love these guys. Tony and Juan are professional. Have more talent fixing and painting cars than…read moreanyone I've ever met. Prices are the best in town. Will help you above and beyond just doing business.

One of the best automotive repair facilities in Central Texas family owned and operated since early…read moreto mid 70s. They get diagnostics and PARTS correct the first time you can order OEM original equipment, manufacture, parts or aftermarket parts. Your choice very professional family based prices are comparable, their staff is highly skilled and trained technicians consistent, service training and schools to stay abreast and keep their skill set sharp Tried, tested and true, Jeff Harris Harker Heights, Texas

2004 Honda Accord finally blew out the catalytic converter. I towed the car in and they took care…read moreof everything and very promptly. Now don't get me wrong, they earn very nice profits, but it was not highway robbery. The young gal running the cash register is super hot as a bonus. ;-)

first and foremost, I would like to them for a great job on repairing my muffler issue. They did…read morean excellent job them highly! Unfortunately, the bottom cover wish they had to remove to fix the problem, (In my opinion) was not secured properly and eventually came loose the next day, while driving home from work. I contacted them and they seem very sympathetic at first on the phone, but when I got there, the blame was shifted to (catalytic converter thefts)! i've had this car now for over a year and any kind of dismantling or theft done to it, and I am positive that is NOT the case here. my question is an establishment taking ownership of mistakes. not done intentionally but just a honest mistake! I was definitely disappointed in this, regardless of how long a Business has been established. it is common sense in anything in life that mistakes have and will be made here or there, because we're all not perfect! I have the upmost respect for those who own up to a mistake and take of them care of it, no questions asked! I still highly recommend them for excellent muffler repairs and installing jobs. No hard feelings, but disappointed for not owning up to a possible mistake, because this was not an incident to be blaming on something else! again, the quality done to the muffler was but the outcome due to putting things back together getting the job done , very poor.

I brought my 2016 Range Rover for a ceramic coating. They did an amazing job and truly brought this…read morevehicle BACK TO LIFE

Back To Life Detailing, is a Veteran owned business. Mr…read more Donald has detailed for Me five vehicles. And each time he has been very attentive. His work and attention-to-Detail ( no pun intended) is superb. I would encourage for you to request a quote. Please Support Small Business.

Recently had hail damage repaired here along with some paint matching done. Quality of the paint…read morematch is 10/10. You can't even tell it was ever worked on. The truck looks like it did the day I bought it new and I am very impressed. Roy was great to deal with throughout the process and kept me updated throughout. He is honest and does what he says he will do. Highly recommend Roy and his crew at B&G.

Went in with a $15,000 budget. I asked if I could get an estimate on a paint job. Some bearded guy…read moredidn't even go look at my car and stated you lookin at at least $6000. Then walked away. Seem he thinks I couldn't afford it. Seems racist to me. Would he have done it if I wore a suite and tie? Maybe I'm over reacting but that's what it seem like to me.

Best customer service ever! No lie! I just got off the phone…read morewith them asking about a recommendation and a quote. The service guy was so amazingly helpful. I am 100% going there just because of the phone call! I'm so pleased after talking to him I HAD to write this review!

Steve and his crew do excellent work. Never disappointed. From window tinting to aftermarket add…read moreons Brass Customs is the only place I'll take my vehicles.