Here's the deal, I was driving down the road in Killeen and my suburban died right in front of Al's…read moreshop. I coasted into the parking lot next-door checked a few items and determine that I had absolutely no idea what was wrong with my truck. Thinking the worst that the fuel pump was bad in my truck. I walked over to the garage and explain my situation and they were happily willing to help and went immediately over to my truck. The next thing I see is my truck being pushed by several employees and pushed onto a lift. Four mechanics immediately want to work to try and figure out what was wrong with my truck. Unlike most shops, they actually took my input and were very receiving of the information that I gave them It took approximately 20 minutes to figure out that the computer had gone bad on my truck! Thinking the worst and thinking thousands of dollars I went inside and they called multiple parts shops and dealers to see if they can get the part. It wasn't available until the day. I was brand-new to the area and they were happy to give me a ride to the rental car company down the street. I called the next day and they stated that my truck would be done by the end of the day and that it would need to go to the dealer to have the computer flashed. When all said and done I was expecting a bill much greater than $1000 and was pleasantly surprised when the bill was just slightly over $600. They had to tow the vehicle, had for mechanics working on it for over two hours and get the parts and a dealership have to flash the computer and then bring it back. They were extremely fair very courteous and upmost they were honest. They could've taken me for a lot of money but there is still some integrity left in the world. I highly recommend Al's for any of your auto needs and I will be back. Thank you to everyone that took care of my car and took care of me. David Brown Blue 2002 Suburban

I've used them for several things on my car and the service has always been great. I don't let…read moreanyone else touch my vehicle.

Place is great I needed my coolant thermostat replaced placed i was quoted $600, $700 even $1400…read morethankfully they got me for $300 that was with part included too

Don't go to this place! It's a complete rip off. The fat guy that works there is a complete jerk…read more He started cursing at me just because I told him he was making up things not to pass my vehicle. I have owned the same vehicle for 5 years, it had tinted windows when I purchased it. I have never been pulled over for the windows. It has always passed inspection with no problem. This guy tells me I have to remove my tint and replace wiper blades that were replaced 6 months ago. If I was the owner of this place there is no way I would have a guy like this representing my business. He is a miserable human being that takes out his frustrations on paying customers. I guess he thought I was a gullible female that was gonna pay him to remove my tint and change wiper blades. I don't think it's a good idea for repair shops to be inspection stations as well. They use the service as a way to get more business for themselves by fabricating issues that are BS in hopes of making more money. Worst experience ever.

Great value and outstanding workmanship! Always get treated right when I bring a car here.read more

My family has been going here since the shop was new, and has always had great service. If you're…read morelooking for top-notch mechanic service at a fair price, then you won't be disappointed. The good folks here have always been good to us, and I can't recommend JC Auto highly enough!

Fantastic fabrication art here. Back in the early 90's, I first visited Bill's Muffler shop to have…read morean exhaust modification done on my 86 VW GTI. She didn't have working AC, but after the exhaust modification done by B/M, it didn't matter, because the car sounded fantastic. Flash forward to 2026. I brought my 2021 Audi SQ5 in to have fake plastic exhaust tips replaced with a functional OEM look real stainless steel exhaust tips, several hours later, "viola" she now has beautiful functioning dual tips, for a third of the price of an aftermarket system, or and Audi factory option. The owners son took his time to insure the tips were assembled and pipe work was measured and aligned perfectly. If you need exhaust work done on any vehicle, in Killeen, IMO this is the correct and only place to go for satisfactory results!! (5 Stars always) See the before and after photos!!!

Excellent service, great quality mufflers and a great price. As a Military Veteran, I highly…read morerecommend this muffler shop for you to get great service all around.!

Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

Beware of Phil's Auto Repair. In my experience, this shop is dishonest and will overcharge if given…read morethe opportunity. Low ratings exist for a reason. I've gone there several times for alignments. During my last visit, they told me I needed wheel bearings and gave me a written estimate of about $1,300 for parts and labor. I asked if I could supply my own parts, and they said yes, explaining only that they wouldn't be able to warranty customer-supplied parts. I specifically asked what the labor would cost and was told $645. I ordered the parts and, a few months later, called to make sure the labor price was still the same before bringing my car in. They assured me it was. When I arrived with my parts, instead of pulling up my original estimate, the employee created a new estimate with the labor increased by nearly $300. I stopped him and asked him to print my original estimate. He hesitated and only did so after I repeatedly insisted. The manager then came out and claimed the original labor price was only discounted because I was supposedly buying their parts. That explanation made no sense because I had already told them from the beginning that I would be supplying my own parts, and at that time they still quoted me $645 for labor. They never said that price depended on buying their parts. It felt like an excuse made up on the spot to justify charging me almost $900 in labor. To make matters worse, the parts they wanted to sell me were marked up by more than $500. I bought the exact same brand-new parts myself for only $170. Based on my experience, I would not recommend this shop. Make sure you get everything in writing, compare prices, and don't assume they will honor the estimates they give you. After leaving I discovered that they also have complaints with the Better Business Bureau as well

Manager very polite and knowledgeable. Estimated time and cost for repairs was met. Service was…read moreexcellent and I will used them again.

This is the 2 second time I used Quick Wrench and they never disappoint. Everyone is very friendly…read moreand helpful. They work fast and very knowledgeable. Will use them again if need be.

"The experts who finally fixed what others couldn't!"…read more I cannot recommend Quality Tire and Service enough. If you're tired of being told "everything is fine" while your car is literally fighting you on the road, go see them first. The Backstory: I previously took my vehicle to another shop twice to fix a severe pull and "wandering" issue. After two attempts and over $200 down the drain, they insisted the alignment was perfect. It wasn't. Driving was a chore, constant battling with the steering wheel just to stay in my lane. The Quality Tire Difference: The Diagnostic: The crew here didn't just slap it on the machine; they actually listened to the symptoms I described. The Fix: They found the issue almost immediately. It turns out the previous shop was off by a long shot. The Result: My vehicle finally drives straight as an arrow. No more wandering, no more pulling, and no more stress. Bottom Line: Don't waste your time or money at shops that just go through the motions. The team at Quality Tire & Service actually knows what they're doing and they get it right the first time.

During my last oil change at your location, two of the wheel studs and lug nuts on my vehicle were…read moredamaged and improperly secured. When I called about the issue, I was told to bring it in and that it would be taken care of since I needed another oil change anyway. However, when I was contacted with the total, the price was significantly higher than a standard oil change. I requested a copy of the invoice and was then informed I would be charged $50 to replace the studs and lug nuts -- despite this being damage caused during my previous visit. I was told the charge was due to the tires being removed for brake work. That explanation is incorrect. I replaced the brakes and rotors prior to your team performing front-end work on my Jeep in 2024, and the tires have not been removed since the last rotation. I even provided documentation to confirm this. Because of this experience, I will not be returning for any future service. A mistake was made, and instead of taking responsibility, I was asked to pay for repairs that resulted from your shop's error. Whether this was poor business practice or an attempt to take advantage of me, it was unacceptable. I encourage others to carefully review their invoices and double-check any work performed

Had a power steering pump replaced. Turned out to be bad.I took it back and they replaced it.Was…read moregiven some attitude when I took it back , it seemed they were trying to put it on me. They wouldn't even look at it at first. They seemed to be upset I didn't let them diagnose the problem originally. I am old school and I'm not stupid when it comes to my truck, I have over 300,000 miles on it and I am the original owner. I can tell by listening to it what's wrong with it and I've always been correct. The power steering pump was the original power steering pump it was whining like a stuffed pig, and the truck was not turning properly not only that I had had it diagnosed at another garage, but they were too expensive regardless,I didn't feel like the attitude was correct. I won't go back there for any reason nor do I recommend anyone else go there due to the attitude I was given. I kind of brushed it off when I left to have them fix it,when I returned to pick it up I felt they were uncomfortable with me being there and barely said a word to me. I don't know what their problem was. I am always nice and respectful to people and never went in there angry or yelling cussing. Nothing I was very polite on the phone with them and very polite when I took it back did not expect to be treated the way I was But like I said it is fixed now and working great. I have usually worked on my truck myself because I don't want or trust anyone else working on it however do eye cancer I'm not able to see as well as I should. My right eye is completely dark now,I hope in the future no matter where I'm at. I'm able to trust a mechanic more than I did this place.

So at the end of June this year, I had to take my 07 Silverado in to figure out what was causing…read morethe squeaking noise. The mechanics told me that they would inspect it and then let me know. We all concluded it had to be either the timing chain or the harmonic balancer. They had my truck for almost a month and I ended up spending more than double what I was expecting. After they replaced both parts, they then claimed that my lifters are going to need replacing and charged me an additional 2 grand for that as well. After paying for the parts they replaced, I took my truck home only to have a new fault come up, low oil pressure. I called them and had them take my truck back to fix that issue and made them pay for it out of pocket being that this fault never occurred before they took my engine apart. Out of spite, they messed up my alignment. When I FINALLY took my truck back from them for good, my truck was driving somewhat straight but my steering wheel was halfway turned to make this happen. I had to take my truck to another shop for an alignment job which cost me even more money. So all I ask is that if you're reading this, please don't do business with these people. They're going to over charge you for everything and when they mess up and you call them out on it, they're going to cause more issues expecting you to bring it back in so they can continue to gouge you. With all the mechanic shops I've dealt with in over 20 years, these guys are the worst.