Great customer service! The office staff was very friendly. The gentleman who came out got the job…read moredone quickly and cleaned up after himself

Alamo glass came out to give a estimate on replacing a broken window the amount was 321.29 and the…read moreservice man was adamant that a deposit of 160.29 half the amount of the total needed to be paid before the new window could be ordered. My husband went to Alamo glass to pay the deposit of 160.29. The window finally came and was installed we were pleased with the work and the service men. The remaining balance should have been 161.00 but when they look at the receipt it showed a deposit amount of 121.00 not 160.29 my husband was confused so the service man called the office to try to figure out what happened and he was told that their draw balanced out on the day the deposit was paid then he explained we can go in to speak with Joe so we went to Alamo glass to speak with Joe but he had the same story my husband explained to him that he was told that a deposit of 160.29 had to be paid for the window to be ordered Joe then said "well we don't require people to pay the exact amount" and continued to say it was nothing he could do he didn't even try to meet us half way on this issue he just brush us off very very very poor customer service. We ended up paying 200.29 so we loss 40.00 and the lady that took the payment of 200.29 could barely look at us but this was a lesson learn for us. WE WON'T EVER USE ALAMO GLASS IN GROVES TEXAS AGAIN and WE HAVE LET ALL OUR FAMILY AND FRIENDS KNOW NOT TO USE ALAMO GLASS IN GROVES TEXAS.

Called the cops on me after breaking my door handle. Called…read moreme to tell me they broke the door handle, I told them to figure it out. They called and told me there was nothing they could do and handed me my keys back, no way to get into my vehicle and left me to figure it out. I told them it was I was going to call the police. They ended up calling them. This store is trash. The company is trash. BOYCOTT THEM Same vehicle, they shattered the windsheild previously. No idea why I gave them a second chance. Zero customer service ability from the staff. Front desk, tech, and manager.

Had another windshield replaced by Safelite (foul ball at a baseball game). It's so easy to…read moreschedule, and having them come to the house and do it here is so nice. The tech arrived on time (actually texted me that he was running early and wanted to make sure that was ok). He was fast, friendly and efficient. Did a great job removing and replacing inspection sticker, and installing new windshield. Now I've been thru a pretty good rainstorm, and no leaks. Always a great experience with Safelite.

I called concerning water leak in my truck. Staff was knowledgeable and helpful in giving…read moresuggestions for troubleshooting sources of the leak. Definitely went above and beyond my expectations.

Got my windshield replaced by these guys. Done fast and great. Also got my weather stripping…read morereplaced by these guys too. Great work. They work fast, are very friendly and helpful, and very well priced. Recently, I had a funky smell in my car. Due to water from the carpet. I thought it was from the windshield, but it wasn't. The guys who installed my subwoofers, drilled a whole through my firewall, and ran a wire through it but didn't put a rubber seal to keep water and dirt out. I didn't realize this until one of the guys at romeros pointed it out to me. He brought my car in, sealed it off, and let me go on with my day. Didn't charge a thing. Great service these guys. I'm local but recently moved to Houston. So I drove down to have them point out my problem for me. Crazy isn't it? But these people. The best.

I had my vehicle tint done here and it came Out great. Just…read morewish legally it could be darker.

They are the best, fast and reasonable prices I have used…read morethem multiple times for my trucks

The aftermath of wrecking your vehicle is usually so stressful, but it wasn't at all with Tate and…read moreCompany. Their team is incredible. They handled every aspect of what was needed after my accident. They had a tow truck get my vehicle, worked with my insurance adjuster, made sure I was set up for a rental, and kept me up-to-date with progress on the repairs. Not only did they do all of these things, they also returned my car back to me like I just bought it off the showroom floor. Just an incredible company with friendly, hard-working employees. I'd give more s if possible. Highly recommend!!!

Trent and his crew are awesome my car looks great and he said if any problems just to let them…read moreknow. They did a great job and speedy service