Sergio was very generous and understanding. As well as several of the other employees. The service…read moreto my flat tire was very quick. I greatly appreciate everything they did for me today.

I would just like to say first of all Thomas Peter and his crew, definitely took care of me. I had…read morea blowout going from Orange to Baytown. I came in. We had a problem with the fleet service being approved and everything. THOMAS told me don't worry about it. What we're gonna do. We'll figure out everything and I will get back with you and you can come in the next day and we will be ready for you. The guys did a great job. They took care of me. I was in and out less than 30 minutes after they did their safety briefing they came got my truck and took care of me. I would like to say thank you to the whole crew. Taking care of me. I appreciate it.

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

We were traveling trough and spent the night. Next morning we realized we had a nail in our car we…read morewere towing. Finally we found Gulf Coast Tire to come to our rescue and fix our flat. They arrived really quick to us and he fixed it quite fat for us after getting the tough nail out. And on top of that we couldn't beat the price for a service call. Highly recommend these guys if you have problems and your in the area.

Myself and a friend were coming home at 4am on a Saturday night when we hit a pot hole causing us…read moreto get 2 flats and cracked out rims!! We were so scared to be on the freeway stranded as 2 women in the pitch black! We called Gulf Coast and someone was there within 30 minutes! He brought the additional spare with him so we were on the road within 20 mins from the moment he arrived! The next day they arranged for us to get our rims repaired as well as the replacement tires. What started as a pretty crappy ending to our night ended up way less stressful because of the efficiency and excellent customer service we received from Gulf Coast! Thank you so much for saving the day!