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    Ace Handyman Services Minnetonka

    4.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    2 months ago

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    Ungerman - Drying equipment

    Ungerman

    (10 reviews)

    We had water damage due to a frozen pipe burst. I contacted my insurance, USAA, who contracts…read moreUngerman. We were contacted quickly by Ungerman and they came out immediately to mitigate the damage, Melissa and Mike were awesome getting thing situated and getting the burst pipe sealed off and getting our water back on, I can't say enough of those two. From there on everything they said would be done exceeded our expectation . I highly recommend them to anyone with damaged property. Sincerely, Mike Wells

    Unfortunately we had another water event at our home this year. This time it was in our basement. A…read moreline on our water softener failed. That sent a lot of water into our newly remodeled bathroom, hallway, and laundry room. We had recently been inspired by watching Renovation 911 which is a new renovation show on HGTV based here in MN. It was this inspiration that led us to contact them. Aaron came out right away and accessed our situation. He advised us that the water had gone under the floor into these other rooms and hallway. Aaron was able to remove our sink and floor in the bathroom, pull up some carpet and cut out some drywall. He then set up fans and equipment to start the drying process. I believe her name was Kathy, then came out a few times including on the weekend to check the status of the drying process. Once everything was dried, I advised Aaron that we would like their team to also handle the rebuild. Aaron referred me to Drew who contacted our insurance agent and assigned our file to Mark G. This is where everything went downhill. For the next 30 days, 30 days, I emailed, called and texted Mark. Sometimes he replied, sometimes he didn't. When he did, he would say that he was waiting for something from our insurance. So I would call my insurance agent, he advised me everything had been approved. I would then go back to Mark who said he still was waiting for information. After 30 days of confirming with our insurance and repeated attempts to contact Mark, we figured they had other projects that were more important. I again contacted my insurance agent and requested that the approved amount be sent to me. I then advised Drew and Mark that we would be going in a different direction. We did our own research, and about two weeks later we had the carpet installed, the bathroom floor, sink and vanity installed, and the drywall completed. Clearly it seems that our business was not important to them, however we are very thankful to the companies that cared enough to help us complete our project.

    Legacy Restoration - Completed roof 1

    Legacy Restoration

    (10 reviews)

    Legacy Restoration didn't just replace our roof -- they fought for us when no one else would, and…read moresaved us $30,000. Our story started in June 2025 with leaks in our porch and office. Friends recommended Legacy Restoration, and our estimator Michael Stanford immediately identified hail damage and began working with our State Farm agent. What followed was a six-month battle we never expected. State Farm denied our claim twice -- first calling it "normal wear and tear," then offering only mismatched patch shingles that would have violated building codes and reduced our home's value. Legacy refused to accept it. They brought in Robb Johnson -- a 30-year roofing veteran -- who personally documented everything and sent State Farm a comprehensive evidence file. Denied again. Still, Legacy didn't give up. Things got dire when State Farm threatened to drop our homeowners insurance entirely unless we paid $30,000 out of pocket -- by February 2026, in a Minnesota winter. We were also trying to close a HELOC that required active insurance. We were truly stuck. Robb kept hounding State Farm -- calling and emailing 2-3 times a week, coaching us on exactly how to communicate with our agent and adjuster. Within one week of our HELOC closing deadline, State Farm approved a full roof replacement. We didn't even need the arbitrator. Legacy worked quickly to get us the invoicing we needed to keep our insurance active and close our loan on time. We were likely the first home in Minnesota to get a new roof in March 2026 -- and the crew installed it beautifully in a single day. DeAngelo Funches (our Service Rep) and Jonathan Sanchez (our project manager) were exceptional throughout the build. If you need roofing, siding, windows, or doors -- especially if you're fighting an insurance claim -- call Legacy Restoration. They will fight for you like family. I am 100% certain we would not have gotten this roof covered without them. I cannot thank this team enough. Our deepest thanks to Michael Stanford, Robb Johnson, DeAngelo Funches, Jonathan Sanchez, and the entire Legacy Restoration team. You saved us -- and we will never forget it.

    Shady company, bad quality work , multiple illegal actions, and a final inflated bill $14,000 over…read moretheir quote when job was half completed. do not hire them!! my house was in better shape before they ever touched it.

    Ace Handyman Services Minnetonka - handyman - Updated September 2026

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