We are from out-of-town... & just the KINDNESS from this store's employees and the owners... blew…read moremy mind. Efficient, smiles, quick, and gracious. The check-out line was growing, but the ladies at the register were FAST at getting customers taken care of quickly. The owner and employees also went out of their way to fulfill an ODD request... and blessed us with their kindness. Thank you "Spence" family !

Very helpful,knowledgeable and friendly staff. Good store…read morehours. Good sized store that has just what I need the overwhelming majority of the time. Lots of parking. Fun promotions.

An incredible store with a lovely manager who is so kind. Extremely helpful staff that are quick to…read morejump and assist, and a huge and thoughtful well priced selection of all kinds of tools, paints, wood, sheetrock, and products.

One of the Main reasons I moved to a small town. Friendly Service, Plenty of help with what I was…read morelooking for.

I really like their versatility in the size of store that they have. They have been a life saver in…read morethe products they offer. So much better than running clear into Spokane. They are very considerate and respectful. Always with a smile on their face. I definitely love supporting local businesses around here.

Now this is a cool a cool hardware store. Not like I've been in a lot of hardware store to say that…read morethis is a great one, but it really is great. I know it's just a store that sells tools and things of that nature. But being in a small town does make it the coolest hardware store I've been in. You know the owner, the owner knows you, and can help with anything.

I have never experienced such amazing customer service! The moment we walked in the door we were…read moregreeted, followed by multiple employees during our visit asking if we needed help. Talked with Debbie at the special order counter at length, and she was a wealth of info and help. Thankful to have found such a great hardware store with employees who are wanting and willing to help and so knowledgeable!!

Between Moscow and Pullman Building Supply, this is the largest lumber and garden around…read more Everything you'll need for building projects large or small and rental equipment too. It serves the area well.

Service is A+. Very friendly and willing to help find things…read more Selection depends on what you're looking for. I didn't find some things that I expected to find, like key tags, but they have a lot more things to help with plants than a typical hardware store. Value seems fine.

I really like this hardware store…read more First of all, it's the only place where you can pop in and grab a soda and a substantial little snack in all of downtown. So it's handy. They also have a rack of free maps of the area, which are great to have, especially if you're new in town. And then there's the actual merchandise. Not being a hardware store connoisseur, I wouldn't know how their prices compare to other stores, but I do know they've always had whatever I was looking for (plus some neat gadgets and accessories) at prices I was willing to pay. And the store layout is easy enough to peruse. The customer service I get here is always helpful, and the employees are all very sweet and friendly. They're never pushy, but they always offer assistance (which I did sometimes need, and they seemed more than happy to help me out). All in all, I give it five stars because it's a useful, respectable place, and I can't think of a single thing I have ever been disappointed with about this store.

Service and social oriented one stop shopping. I called to talk PCV pipe found they had what I…read moreneeded and could cut how I wanted. Learned how to measure pipe - from the inside, not the out! Out of the corner of my eye saw they had the plant food for my new hydrangea so grabbed that. Then, asked for a stubby Phillips head screw driver. First employee missed it, but the owner knew his stock went over and came back with it. They have most amazing assortment of keys! Lots of gadgets. It reminds me of the old time hardware stores when I was a kid. When I was leaving I asked if they sold propane by the gallon and he said yes. Last time we had to drive into N Spokane. Now, we are in the near neighborhood! I'm happy!

This local hardware store has EVERYTHING I have ever needed as well as amazing customer service…read more The staff is very knowledgeable and friendly and are always willing to help me with my latest problem.

This is what a hardware store should be - everything you need, and nothing you don't. The selection…read moreis manageable, yet large enough to have most everything, AND they seem to meticulously purchase their wares. Example: cast iron enamel pot. Who knew I was looking for that? Apparently they did! Great customer service - someone helped me - literally - pick out a lightbulb.

Good place to get what I need to repair house.read more

I am amazed at the wide selection of everything this store carries. They have all the hardware and…read moredo-it-yourself items, of course. But they also carry kitchen, essentials, recreational supplies, beds, and just about anything else you can think of! The service has been good, and people are friendly an exceptionally helpful. Love, love this store!

What. The heck. Is wrong with you, management? Rob was the…read moresweetest. Kindest associate who was knowledgeable and helpful in so many ways (he helped me with several projects and pro tips) and you let 2 women with high school mentality and obvious discrimination in their hearts gang up on him and you let him go. Enjoy the beginning of the end. Thats what happens when cancer spreads and takes over.

Always great service when we come…read more The store is clean and well lit and everyone is so friendly. We shop here a lot. Though ACE is nationally known, a local family owns this store. Supporting local is important. They have a wide selection of items, from household to gardening to outdoor gear and everything in between. Pricing is reasonable and someone is always available to help if you have any questions. They also have a great rewards program! I'll be headed here for my next painting project. Conveniently located off Regal with ample parking.

This is one of the larger Ace Hardware stores in the area. They have a wide variety of the usual…read morehardware items as well as many others such as a Carhartt clothing. The staff we ran into were all helpful and friendly. The store is well organized and tidy. Grab a bag of complimentary popcorn on your way in or out if you need a snack. Pricing is standard for Ace Hardware stores, a bit more of a premium than the box stores. They are a more convenient stop and they actually have helpful employees.