I called roughly about a month ago about an issue I was having with my Hearthstone insert fire…read more place. The fan wasn't working and this home is a rental. I spoke with Dave who walked me throughout the process of everything saying that I may not need a technician after all. As I did some troubleshooting per his advice I was able to fix the dilemma I was facing. Though he may not have gained that service call from me he certainly earned my endorsement. If I have any future calls or leads I'll be sure to send them here first. Thank you for your ethics Dave!

These guys are knowledgeable and extremely helpful. I was looking for high-temp paint to touch up…read moremy gas grill that's been sitting outside for 7 years and I couldn't find matching colors anywhere. I went in and talked to Luke and he was able to special order the right colored high-temp paint. My order was processed and I got my paint in very quickly. They mostly deal with high-end grills and BBQs like Napoleon and Green Egg, but they still took the time to give me some suggestions to tune-up my gas grill and it's been working like a champ. I glad that I found this place. I am definitely stopping back when I'm ready to upgrade my grill.

Gary did a great job fixing our fireplace. Cleaned it up so it both looks and works better than it…read moreever has. Highly recommend!

We had an insert installed last year. It is excellent. Gary is an expert when it comes to…read moreinstallation of these units. Everyone I asked about getting one referred me to Ferguson with out question. My parents also had one installed years ago by Gary without any issues and they burn several cords during the winter. When you are buying something that literally is burning in you home, you want somebody you can trust. I trust Ferguson and will buy from him again.

I purchased an 60" electric linear fireplace for our basement renovation in August 2025 and when it…read morewas installed, it did not work - no flame at all. We worked directly with the manufacturer in AZ as instructed who sent all replacement parts to the Fireplace & Patio Place to fix this brand-new unit, which was under warranty. However, the Fireplace & Patio place refused to send their service to help until I agreed to pay an additional $240 to have them come. I had no choice but to pay for the service call to get the unit working - they refused to schedule the service until I agreed to pay. Not once did they contact the manufacturer and try to make this right with me - the customer. They had no problem taking my $4600 when they sold it to me, but showed zero support or effort to make this right for me when it didn't work. I spent hours/days going between them & the manufacturer and am still waiting to be reimbursed for the service call by the manufacturer as they promised. Also, when they sold me this unit, they sold me a log kit for $300+ that didn't even fit the fireplace unit so I had to drive back and return the logs, which they did refund me for. I will never return to this store nor would I recommend to others.. it was a really bad experience on several levels and a big waste of much of my time. I am grateful that the unit is now working and just pray I don't have to call for service again!

Can't talk to anyone in their service department the only communication is done by email and they…read moreare terrible at responding. I did find out after the sale they have problems keeping techs but I bought locally looking for service. Might as well go to the box stores as the service from The Fireplace and Patioplace is nonexistent .

A long day. Needed flowers to plant at the cemetery. Also needed a small garden spade to plant them…read morewith. Long story short, after stopping at 422 Flea Market, and finding nothing. And driving through Lowelville, and Giant Eagle in Poland, did a Google, and saw Kushner's was very close to our location. Went there, it was after 4pm on a weekday. Was suprised they were even open. Got GREAT personal service, the flowers we got had just been trimmed out. The garden spade and other tools I bought were great quality and very inexpensive. I will be back to buy more plants, and garden type stuff. They have solar lights, trelisses, fountains and pond care accessories. I very strongly reccomend anyone shop here for any gardening needs. And they have more than just plants. Landscaping material, stones bricks statues patio furniture etc. and prices on most items that beat walmart easily. Add in the quality of what they sell, and the honest interest the staff shows for the customer, and you have a place that is exactly what I want when doing something as important as buying plants and landscaping materials for the house, or for your apartment patio or deck. All price ranges for every pocketbook or need.

Kushner's has an awesome selection of plants, trees, aggregates, outdoor living and patio decor!…read moreDonny is super helpful. Great location!

We bought a whole-house Generac generator from R.G. Behers a little over a year ago, and their…read moreknowledge made the process so easy that it was actually pleasant. Despite a nation-wide shortage, R.G. Behers obtained the generator that we wanted in short order, because they're a long-time installer with a great service record. When we lost electricity for 3 days last month, the generator turned itself on and the automatic transfer switch "took over" our electric panel, with no disruption in heat, light or any of our electric fixtures. No mess, no need to go out into the snowstorm, no need to fill fuel tanks. Great people to work with!

They are the best! Just had our Generac yearly service and it was great. So professional and…read morehelpful, they go out of their way to accommodate. I love them!!! Have so much peace of mind with the Generac & Behers Electrical Service!!!! They were awesome with installation and so helpful with maintenance. i am so pleased to write and want to share!