Tonia and Pablo provided exceptional customer service. They helped me pickout a pressure washer,…read morethe correct attachments, and were a pleasure to work with. Hats off to them and the team .

Customer service and Knowledge is why I shop at Sunshine Ace Hardware and quality of products.read more

Knowledgeable sales staff. Helpful at providing good solutions to my repair projects…read more During COVID they were the first to provide measures to protect their employees from exposure. Must be a great place to work. They are my first stop to find what I need.

Very friendly and helpful staff at this Sunshine Ace Hardware location! Thank you so much!read more

For a quick trip when you don't wanna run all the way across town to pick up something that you…read moreneed at home this is a great little spot. They're always very kind and welcoming , they have a very nice selection to choose from when you're in a fix at home and need something quick. They're always extremely helpful if you do need help . So honestly, I would have to say their service is outstanding .

This is a great little store that has almost everything you need. All the staff wear masks. I even…read moreseen one outside wearing his mask in the 90° weather with all the humidity. They have a hand sanitizer station 4 steps into the store. So they are trying to get the customers as clean as they can. But what good is the dispenser if it's empty for part of the day. I'm sure it's good that people are using it. I try to support places like this store as much as possible. It's about 4 miles from my house. The ace store is 7 miles. So depending on what errands I'm running usually steers my shopping. Although any attempt to keep the store virus free is a good thing. But it is a false sense of security if people see masks and assumes it is a viral/germ free zone. The keys are not breathing lol or touching stuff, having a strong immune system, hand sanitizer dispensers that are filled And washing your hands 20 seconds. Reducing risk by staying 6 feet apart is a good start. Ambiance 4 service 5 location 5 value 4 5/21

Had a wonderful experience buying a washer and dryer here with one of the managers, Brooklyn. This…read morewas a truly phenomenal experience and I would highly recommend this store as the staff is always friendly, kind, and knowledgeable! Great price for a great appliance.

Please don't shop at these stores specially the one in Naples at High Ridge road. The third parties…read morethat they hired are horrible and unprofessional. They damaged my staircase. The workers didn't respect boundaries and they left without any regard of the damage they had caused. They don't become accountable for the damage and you have to spend hours trying to fix the issue.

Lowe's is a good store to shop in, it's clean with a great selection of everything from appliances,…read moreceiling fans and garden supplies. The staff knows their stuff, they always ask if you need anything and they often help with finding items. Customer service is good, if you need a return, the process is fast and easy as long as you bring a receipt. Prices are competitive and the selection is good, after all, Lowe's is a big store. If a handyman sends me there for supplies, I can always ask the guys in the store if I can't locate a #9 x 1-1/2 in deck screw. Kudos to these hard working and knowledgeable employees, if they don't know, they will look it up on their phones. Lowe's is in a good location and parking is easy. This is a low stress store to shop in, and I'll be back soon.

(2/5) Today I…read morepurchased a brand-new garbage disposal from Lowe's in North Naples for one of my customers. When I arrived at the job site and opened the box, I found old, dried food still inside the disposal. It was clearly a used item that had been returned and placed back on the shelf without being properly inspected. As a handyman, this meant I had to stop the job, pack everything back up, drive all the way to Lowe's, exchange the product, and then return to my customer's home. I lost approximately an hour of work because of a mistake that should never have happened. When I explained the situation to the service desk and asked if there was any way they could compensate me for the time I lost due to their error, one employee actually laughed and dismissed me with, "Have a nice day, sir." That response was far more disappointing than the original mistake. A manager eventually offered a 30% discount on a future purchase, which I appreciate, but it still doesn't change the fact that I lost valuable work time or that I was treated disrespectfully. Mistakes happen. Selling a returned item as new is one thing. Laughing at a customer who has been inconvenienced by your mistake is another. As someone who spends thousands of dollars each year on materials for my business, I expect better quality control and much better customer service. Going forward, I'll be taking my business elsewhere.

Fayard is an impressive little hardware store! They have packed just about everything you could…read moreneed into a modest store front location. If you live in--or near--Golden Gate Estates, it is very conveniently located As good as it gets, without the long distance trek to Home D or Lowes. I only wish they were open later. Save your receipt for any returns.

I will never buy another thing in this store , the employee ignored me the whole time I was there ,…read moreI asked where something was and no response , and to add to this they need to stop telling me what I need I can figure it out myself so now im going to Lowes or Home Depot.

They always have my bell restraints in stock! Nice guys.read more

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We purchased double entry doors from Mark and couldn't have had a better experience. He spent time…read morewith us and showed us several doors and their hardware selections. He answered all of our questions patiently and knowledgably. After we placed the order he came out immediately and measured to make sure the doors were a perfect fit. He kept us updated along the way and then coordinated the delivery perfectly timed for the installation. We have received many compliments on the doors and couldn't be happy. Sincerely, Larry M

The front greeter was friendly, and called over a GenZ dark haired guy. Who showed me the direction…read moreof the pulls then said with a snotty attitude "when you find out what you want, come over to the desk and I will order them, it will take at least 2 to 3 weeks." Then walked over to the back desk to chat with his coworker. He offered no additional assistance. I looked at the pulls myself with no help. I left and ordered the same ones at the store online. They came in 8 days via FedEx. I also told my carpenter about the situation and he said he even gets attitude. That if you don't have a designer with you that's what happens. Train your staff that if we go in there we can afford what you have. Drop the attitude.