Good store, generally organized, and helpful staff. Joe was…read moresuper helpful! And a gentleman in the screw aisle gave me good advice

I recently had a disappointing experience at the Lowe's in Decatur, Texas. I visited the store on…read moreFebruary 22nd to purchase two storm doors and was informed that a installer would need to come to my home for quote. During this visit, I was told that I could get 20% off if I applied for a Lowes credit card. The installer came to my house on the following Tuesday but informed me that he did not measure storm doors and gave me an approximate installation cost of $199.00. I returned to the store on Thursday February 26 to finalize the purchase and apply for the credit card. But the new associate told me that previous Associate had sent the wrong installer for a quote, and they needed to come out again. Also, the new Associate told me that the previous information about the discount was incorrect-it only applied to the first $100,00 of the purchase. This was not explained to me initially. I had to make multiple trips from Bowie to Decatur and rearrange my schedule for the installer come back measure again. I also had trouble with communication, as I didn't hear back from the installer until the following week and I had to take another day off for the remeasurement. I returned back to Lowes in Decatur last Tuesday March 10th, tried to address these issues with the store manager and I was greeted by two managers. She took my information and I was promised a call that never came. Ultimately, I decide to cancel my purchase and went to Home Depot instead. This experience has been quite inconvenient and frustrating, and I hope Lowe's improve their customer experience moving forward from this review.

I'm writing this review for my mom. She took a gas heater back. The guy came out to her car…read more Got the heater. Carried it in and gave her a refund. No fight. No questions. She was very pleased.

Foster's Hardware Plus is the ultimate hidden gem! They have been serving our Family and the PK…read moreCommunity for decades. They have so much packed in that store that helps keep you from having to drive into town to big box stores. Convenient, extremely helpful, & very reasonable prices. Foster & Lacy are such a blessing! Thank you all so much!

From the owner: We are a family owned and operated Hardware store on the West Side of Possum Kingdom Lake. We…read morehandle a variety of Plumbing, Electrical, and Hardware items. We are also an authorized dealer of WetStep dock ladders and Friedrich air conditioners.

Walked up to the counter to make a purchase while two employees debated the merits of credit cards…read more Not once were my husband and I greeted or spoken to while we were checking out. This is almost always our experience at this McCoys. We prefer to purchase with Marlow Lumber and TH Rogers where the customer service is always outstanding. The only reason we went to McCoys was because the items we needed were not available and we needed them quickly.

We were here at least 2 times a week buying supplies to completely redo a home. We could've gone…read moreto Lowe's, but we wanted to avoid the trip and we like to do business locally as often as possible. We were truly grateful for this being in Duncan, even if it meant spending a bit more sometimes. The staff is super helpful too! That's a plus as you're not having to hunt them down.

Day's Ace deserves the best review I can ever write…read more It's hard for me to accurately capture a more positive business than the people behind the scenes: all of the many employees in getting valuable components for the home and even the work environment; in the truly beginnings, the store was located in close quarters to the Flagship Kroger grocery store, located at Carroll Blvd., and usually the friendly staff tended to a feline, who roamed around the store. It's since moved to the other extreme end of the large parking lot, near the Denton Movie Tavern; the friendliness must have been "Baked in," because going to Day's Ace is like going back into the good old days, when physical problems around the home could easily be resolved by making a quick run to Denton Center. Cheers, Mark F.

Wow, the customer service (attention) knowledge and variety of products amazed me. I've been to…read moreboth Lowe's and Home Depot trying to find a propane hose and fittings with no luck in help or interest in helping. I will take all my hardware, household goods and bbq business to this store from now on. Surprise yourself and visit them.

Love this store, it's huge! So many options, staff is pretty helpful, also it's very clean inside!!read more

Great selection of boots for a good price; and, the staff were more than willing to help me find…read morewhat I needed. Special thanks to Lisa for helping me out!!!

Every time i go in the store everyone is helpful and knowledgeable on the location of the item I'm…read morelooking for, and helping figure out what i need on projects.

Went in to the store on 7-24-2026 with my Wife and Son's family to buy some items…read more My wife and I saw some gloves on sale and since I was helping with some work being done on my Son's property I decided to get us a new pair of gloves that were in the "on sale section" were the gloves were placed. Now we live in East Texas, four hours away from Mineral Wells. The gloves were "marked down" between $11-12.00 per pair. Which was a good price. When we checked out at the cash register, my wife paid for them and I had already walked outside so I assumed that she was watching the prices of the gloves and what was paid for them and then got her receipt. Well you know how assumptions go. She didn't get her receipt, nor did she pay attention to price that we were charged for the gloves. Unknown to us the one pair of gloves that we thought was on sale for $11-12.00 that was placed in the sale section area was actually over $39. Oh hell no.. So we called the store after verifying through our bank what the actual charge was to explain the situation to them. That the gloves were placed in the sale section and marked as being on sale. How far away that we live from them and if they would adjust the sale and credit our card back to our bank of the difference. NOPE, NOT HAPPENING. Okay, can I return the gloves and get my money back even though I've used them? Sure you can. So you're going to make me drive over eight hours to return gloves, that your company erroneously placed in the sale area instead of providing excellent customer service to a customer which it will cost me over $100 in gas, wear n tear on my vehicle to get my money back? That's your choice Sir. I'll see you in two weeks, print your copy of the (my) receipt out and put my name on it, so that there is not confusion because I'm making this trip to return both pairs of gloves. Thank you very much and have a lovely day. Another business that lost my business.