This is by far the worst Home Depot I have shopped at. Very unorganized and help is hard to find…read more Unlike other hardware stores and Home Depots, none of the employees speak or ask you if you need help. The selection of items that I was looking for is much better than Lowe's across the street, so that is the only reason why I patronized this location. It was a Saturday afternoon, and I saw a light fixture I wanted, but an entire forklift was sitting right in front of the one I wanted, so i had to be creative and move all the items beside it off the shelf to get the one I wanted, no workers were in sight btw. Then, the specific bathroom faucet that I wanted was on display, but I did not see the actual box on the shelf. I went online to see what stores had the faucet in stock, and it said the Warner Robbins store that I was currently at had 13. It showed aisle 9 and bin E2, so I proceeded to aisle 9 and could not find the item. Then I flagged down a young man who worked there and asked him where to find the item even showed him the web page, and he said E2 was the end cap and moved on. I searched for about 30 minutes, and even random men who didn't work there who were shopping offered to help me, yet I could not get any help from the actual workers. I had things to do, so I checked out the items in my cart and ordered the faucet for pickup since it was obvious that they would have to look for them. Instead of the 2 hours, pickups tend to take they emailed me 3 hours later saying my faucet was ready to be picked up. I went straight to the online pickup section, and the rude guy behind the counter was like, "You need something." Well, the sign did say online pick up, and I was standing there, so I thought it was obvious, but I told him anyway that I was picking up an online order. He asked me for an order #, when the website only says to show up with ID. He finally entered my name. Amazingly, my order popped up, and then he asked for ID. Once he noticed me taking pictures gearing up for this review, he was more polite. Thankfully, I ended up getting everything I needed that day due to the awesome selection, but the customer service is horrible. Unless you know exactly what you want and where to find it, this location is not worth your time and frustration.

This store has the WORST customer service. I want to get noted that today SUNDSY,APRIL,26, 2025…read morearound 11:00 am my husband and I went to get some lumber since we have people working in our house and nobody helped us getting 14 of the 2X8 X16 wood, I had to help my husband to load the cart and load them in our truck, while there was 4 young and pretty healthy looking male employees just standing right at the loading zone on their PHONES. I am a 55 years old woman that's only 5' tall and 120 lbs and had to help my husband doing the job their getting paid for. Totally unnaceptable!!!!! Think twice if you thinking about purchasing lumber or any kind of heavy item because you'll be doing it all by yourself, as for me I rather drive a little further and get help in a different hardware store , what a shame I've been a customer of Home Depot for so many years but not anymore

Great deals on almost anything that you need. Anytime. I need tools for projects around the house…read more I always check harbor freight first. Nine times out of 10. I will be able to find whatever I'm looking for at harbor freight for much less than the competitors. This visit was no different. I even got some ideas for accessory projects that I hadn't thought of before. Harbor freight even honored coupons that were listed online. All I had to do was pull up the website and let them scan the barcode. I recommend harbor freight.

supervisor Jessica I felt with today was omg so rude it was crazy I had a warranty and she did want…read moreto hold up the warranty even thou I just bought the item 6 months before and had a year warranty on it so they will lose a customer