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    Rubber Necker's Market

    5.0 (1 review)
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    5 months ago

    Great customer service and beautiful items . Have bought here few times , wouldn't hesitate to buy again from this consumer !

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    Home Goods - If you're trying to find it at night, here's what it looks like from the outside.

    Home Goods

    2.5(6 reviews)
    4.6 mi
    $$

    On 08/02/2026 around 12:30 PM, I went to the Warner Robins location to return a blender I bought…read moreless than 30 days ago. The associate, Laura, refused to process the return and told me the item was "no longer in the system." She opened the box, checked everything, confirmed it was unused and undamaged, and still insisted she could not do anything. She then claimed the blender had been "purged in 2024," which makes absolutely no sense because I purchased it in 2026. When that explanation fell apart, she told me I should drive to the Macon store to return it, even though I bought it at the Warner Robins store. There is no reason anyone should have to travel to another city to return an item to the store where it was purchased. She offered no store credit and made no effort to help. Her attitude throughout the entire interaction was rude, dismissive, and completely unprofessional. If this is how she treats paying customers, I can only imagine how many people she has pushed away and how much business this store is losing because of behavior like this. HomeGoods needs to address this situation. Customers should not have to deal with contradictory explanations and refusal to help when trying to return an item they legitimately purchased

    The associates are nice and consistently working to keep the merchandise updated. You'll see items…read moreon the carts in the aisles but this is because they're not only providing amazing customer service; they're also stocking items so everything is on the sales floor. I've never had an issue with this store. I appreciate the people that work here because they work hard to keep the store clean and full of items for everyone to shop. As you know, we're still in a pandemic. While the health scare maybe over in the USA many suppliers like China are still dealing with different issues which is making products difficult to obtain. HomeGoods is working to keep the stores stocked even in this problem. Let's be kind to the workers that show up! Appreciate what they do bc someone else left a ranting post about this problem and clearly He forgot it's a pandemic going on somewhere in the world.

    Rubber Necker's Market - homedecor - Updated September 2026

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