Menards... Where do I start? I ordered a few things online. I got the series of emails and texts…read moreabout the order being ready. One of the emails said to drive through delivery but smaller orders could be picked up inside. The smart assed kid working up front could not have been more rude than he was. I asked him about picking up inside and he said "It's in the very back right corner of the store." I said "But that is the same place you go to if you drive through. Why do you bother saying small orders can be picked up inside?" He snapped at me and said "It's in the far right corner of the store sir." Younger me would have grabbed him by the shirt and slapped him silly for being that disrespectful, but as a man now probably 50 years older than him, I let it go. I went to use the drive through, which requires scanning a QR code from your phone. However, following links to get to the QR code took me in a circular loop where I MUST create an account. I will NOT set up an account. Every account you create is one more place a criminal can try to steal your identity, because businesses (like Menards) sell your information to scammers and hackers. I am an older man and a disabled Vietnam veteran. Menards stores are the size of an indoor sports arena. My old, tired legs simply don't have the steps in them to walk from the front door of Menards all the way to the furthest point of the store and then back again. I then thought "Maybe if I just drive to a closer entrance." Well, there are other doors, but they don't open from outside. Apparently they choose to presumptively accuse me and everybody else entering the store of intending to slip in and out of that door without paying for a bag of wing nuts... And it's not like you really save a ton of money shopping there. Lowes, Home Depot, Walmart... there are all within a dollar or so on everything they sell. You don't really "save more money at Menards". So, rude employees, demanding that everybody open an account so they can spam your email, and an extremely uncomfortable store experience for older people with mobility issues will keep me out of there forever. Now let's see how long they delay sending me a refund for the order I just cancelled. So call these people out for how awful the customer experience is.

web site is not easy to navigate. and you have to put more comments or it won't post.read more

we came in for a washer drain hose and a bolt and John helped us find the drain hose and asked if…read morewe needed Help with anything else and he helped us find the bolt we needed

Moved into a house nearby. Lots of work to be done so i was glad to discover Lowe's next to…read moreWalmart. Service is always friendly no matter how many times I have to return or exchange things. Quick shipping for out of stock items, and competitive value. Love my Lowe's. They have everything I need from new house keys to construction cement.

Stopped in to have a paint sample altered so I could buy a gallon there... rude, snappy woman…read morebehind counter was no help. Typical Hudson Ohio personality, I will never buy another gallon there and I use many gallons a year!

I went into this Ace Hardware and I needed some special hardware for a fancy Walker for an elderly…read morewoman. The staff here is so amazing. I had two gentlemen helping me find all the pieces and parts that I needed in a hurry. I didn't think it was going to be possible to find what I needed to fix the walker at any hardware store. I thought I would have to order it online at the company and wait. I was pleasantly surprised with all the assistance and help that I got from these two gentlemen putting things together and figuring it out. I was able to fix the walker on the spot, Ace Hardware might be the cheapest place to buy things, but they definitely are more than willing to help and also carry special items that you can't find elsewhere. If I had gone to a regular giant hardware store, I never would've put this together myself. this is a great little homestore love it.

Love having a locally owned garden center in town. Yes, their prices are a bit higher than the mass…read moreretailers but the friendly service and pride of supporting truly a local business offsets that price tag I love their variety of plants (vegetable and flowering), as well. Our most recent trip was because we were looking for some exotic pepper seeds for our garden that Lowes doesn't carry. We were happy to see a small but great selection of hot pepper seeds and got the ghost pepper ones we were looking for. Kinda bummed they didn't have Carolina reaper but the ghost pepper will be just fine.

Great store with a wide variety of plants and types of soil for your garden. Store is always clean,…read morewell stocked, and easy to navigate in my experience and the staff is always friendly and helpful.

If you're looking for high quality furniture that will last a lifetime, Sedlak's is a one stop…read moreshop! I had been looking for a television stand for a newly purchased 75 inch Samsung and was conflicted about where to buy one. After searching online for area furniture stores, Sedlak's caught my eye and I decided to pay them a visit at their Solon location. The store is inconspicuous from the street and more closely resembles a hotel or country club from the outside. Upon walking in I was greeted by a kind lady at a desk and she directed me down a hall to the back of the store. This place is absolutely massive! There are numerous sections, each of which specializes in different home furnishings. The variety is extensive and offers a vast assortment of items. I found the section that has televison stands and after roughly 15 minutes decided on an attractive wood and glass stand with cabinets. I found a sales clerk who was more than helpful and collected my information. She then advised that the stand would be delivered in one piece, which would spare me the time of having to assemble it. She advised that the delivery would be carried out within a week and guided me to the front to submit payment. One I submitted payment, a delivery date was agreed upon for the following Monday (4 days) and I left. Sedlak's contacted me the day prior to the scheduled delivery to confirm. On the day of the delivery, two Sedlak's professionals contacted me upon arrival and I let them in. They carefully setup the stand and were even kind enough to place the television on it. The stand is of inpeccable quality and the customer service was top tier! I am happy with my purchase and would definitely buy from them again!

Just left. We were in town for the weekend to get a whole house of furniture for own new home. A…read moredesigner never came over. Just a sales man who wouldn't even look at our prints. He seemed afraid I was going to give him COVID! Couldn't believe how uninterested they were!

I've never had an issue here. People are always helpful and knowledgeable so it's my regular store.read more

My first visit here easily would have deserved five stars but then again I had a male associate…read morehelp me the first time and two completely different women the second visit (which dropped this to a two star review). During my first visit, the male associate was kind enough to let me barrow a large portable pamphlet of all their colors so I could easily pick out paint for my new home. Although I was not inspired by any of the 300 plus colors, I did appreciate the useful tool & his knowledge of product. However, when I went back to this store, I had brought a catalog I picked up at the Hartville Hardware Store that stated this catalog was created by Sherwin Williams on the back. Little did I know that the company uses other competitors colors in their catalogs in hopes of matching that companies color with one of their own. This seems incredibly strange and shady to me but this is what one of the female associates explained to me when I showed her the color name & code I wanted from the catalog. I was disappointed because even though she provided three samples of colors she thought was similar, this meant more leg work for me as I would have to drive all the way back to Brimfield & waste more time trying to match colors. She then became irritated when I tried to compromise and showed her another sample I had from design magazine...stating that they can't match the colors because the magazine is glossy and it has to be a non glossy image. The image even said who made the paint and what color code it was- I was told by the male associate that they can match anyones colors :( However, she did offer to make a small sample of paint I could take with me to compare lighting,etc... but I waited over 10 minutes before I was acknowledge...both female employees were too busy talking about what to get for lunch & Grey's Anatomy. Then the second girl stood at the desk fiddling with some type of machine for over 15 minutes , looked up & saw me but continued to ignore me. It wasn't until I got mad & started walking away that the first associate asked if I needed help- seriously! What do you think I just spent over 20 minutes waiting at your counter for- sh*ts & giggles?

The cabinets and countertop were beautiful! Too bad they recommended Ron Sterner construction and…read moreconsulting! He walked off without finishing my kitchen and walked off with my material we paid for! Going to court!

Walked into their "showroom". There were at least 5 employees and no other customers. No one…read moregreeted us or asked if we needed help. Never been to a business that was more unwelcoming. If they are this unprofessional with walk-ins, can't imagine what their customer service would be like once you are under contract. On an up note, glad we didn't waste anymore time with them, as their products on display were of mediocre quality and workmanship. Now, we understand the multiple negative review posts. Will find another merchant to handle our big project.

We came here looking for a computer monitor. They had five to choose from but none of them were…read moreexactly right for my needs. The man who helped david (I am on crutches and was shopping via FaceTime) was awesome. He knew the inventory and wanted to help. I can't wait to come back when I can walk. Update: I walked in and bought a 32 inch monitor. In budget and perfect. Happy happy

It's jam packed but not organized so plan to spend some time. There were some really cool…read moreantiquities that were priced right but I just didn't have the room. I liked that I was able to just walk around but their online stock isn't updated. If you're looking for some older furniture it's a good place to stop.

I love this nursery. The prices are very reasonable, and the plants tend to be very healthy and…read morelive a long time. The service is outstanding. It seems like everybody that works there is very knowledgeable and willing to help.

Because we can't do nothing but plant and plant and plant we have been doing a lot of it. We have…read morebeen coming here for years and we find everything we need so we don't have to make several visits to other places! They are very friendly, helpful and knowledgeable!! We ask questions and they are so anxious to help and make sure they we understand what we are buying. All of their plants look great and they take great care of them so that anything you purchase is well taken care of and healthy!! We are so grateful that we live rather close by to them and grateful that they are reasonably priced. I think you will be quite impressed if you take a visit and check out their quality plants!! We look forward to our next visit which will probably be again this weekend