I can't speak highly enough of Chad and Wilburn Auto. We were traveling through the area on a…read moreFriday night when our vehicle suffered a breakdown. Chad came out to our location early Saturday morning, repaired our vehicle, and we were able to resume our trip. Very professional and reasonable rates.

Needed a U-Haul trailer to help my MIL move some things and the ladies at the service center were…read morevery helpful. The price was great and the trailer worked perfectly. Great place if you need a U-Haul.

I got a great deal on 4 tires. Also needed some front end work and an inspection which was done…read morepromptly. I will definitely recommend this establishment. Thanks

We drove in for a weekend away and experienced car issues. Garrett Automotive got us in the same…read moreday, addressed the problem, and we as beyond helpful. I wish we lived closer because this would be our regular mechanic.

They ordered wrong parts and it took 12 days to repair. Test drove it and didn't take the pet cage…read moreoff of the rack and scratched the heck out of paint on the back door. Charged $45 to asses damage on top of the over $1k to replace the water pump. They charged a "freight fee"? What's that? If you come from out of town DONT go there, they have you and they know it. Not cool.

I was stuck on a narrow road in deep snow. The truck was there in about 15 minutes, as promised…read more The operator worked very hard to find a way to get us up the hill. The price was reasonable and in line with what I was told at the call. Although I hope I won't need a tow again, if I do I will be glad to call Buddy's.

Buddy's towing showed up within 10 minutes of my accident. It was whiteout from snow and that…read moredidn't slow him down. Amazing service, next level work.

Check engine light came on as I was heading down 70 West. I managed to hobble into a gas station…read moreand the most helpful attendant called 5-6 places to help me get an oil change. Every place was booked, but Diehl's referred us to Hilltop Auto Center. Called Hilltop and though they sounded full, they agreed to help me out. They were so nice when I arrived. They expected me, bc we called, but they were welcoming and kind. I just lost my father, so all little signs of him in the universe are resonating right now. This one spoke loudest: the Bible on the counter open to Psalms. What auto place do you that answers prayers and provides faith served up right on the counter? I know I needed it right in this moment and the kind souls here blessed me more than they could know.

Locally-owned car repair; I've been taking my cars there for 15 years +, and while ownership has…read morechanged hands a few times during that period they have always been very honorable, friendly, trustworthy and reasonable. If you're new to the area and need a reliable shop for dealing with car issues, I can't recommend them enough.

I purchased a Jeep from this dealer in January 2024. The buying process was efficient. Since buying…read morethe Jeep the process to receive my title has been a NIGHTMARE. The salesman Bryson Paugh has been anything but efficient. I bought the Jeep January 29, 2024. The dealership didn't file the paperwork until 2/15/2024. The paperwork they completed was incorrect and rejected by the MVA but no one did anything about it. A supervisor at the MVA showed me all the errors on the paperwork. The title number was incorrect, the milage was incorrect, the issue date was incorrect and the dealer checked the box that says the Jeep exceeds mechanical limits. Checking this box not only lowers the value of the Jeep but voids my warranty!! I have contacted Mr. Paugh and he has been giving me a lot of lip service and no action. He has been very nonchalant and told me that it is really no big deal and all this was the MVA's mistake and that the MVA told them to check that box. All this is really simple paperwork that the dealership can take care of if they cared. If they valued their customers. Mr. Paugh is well aware that I am trying to refinance the Jeep and I was offered a better rate half of the rate I the dealership was able to find me. However I need the title to take advantage of the offer. Since the dealer has taken so long to take care of this issue I will lose out on the refinance offer with Capital One. Again, no one at the dealership appears to care. Their customer service and ability to do their job effectively after they get your money is nonexistent. Very disappointed with my experience.

Bought a car over the phone... YES! I was in a jam and Donnie made it all possible!!! Thank you!…read more Plus - i love my new car - it's perfect! Plus, i needed a few more things and Donnie was fully excellent with customer service even staying a bit overtime to deliver. I definitely recommend!

16 October I ordered a set of tires and scheduled an appointment for installation and an alignment…read moreon the 24th. On the 19th of October received a call saying tires had arrived and confirmed appointment. Arrived on the 24th to be told "sorry we sold your tires and have to reorder them, when would you like to reschedule?" You lost a repeat customer, I don't have time for this kind of operation. Now I go to Glotfelty which had the tires in stock and installed them with out an appointment on Saturday. I would highly recommend shopping around! Glotfelty in Oakland Maryland

Great communication, follow-up, ordering everything. Nice group of people, service was prompt and…read moreefficient. I found this to be the case at both Tire Lady locations. They have a customer as long as I am in the Morgantown area.

Our daughter is a student at Frostburg. She's taken her aging and much loved 2012 Subaru to Red…read moreRidge a couple of times. We've been very pleased by the quality of communication and the repairs. Trustworthy - definitely recommend, especially for students away from their "home" repair shop.

Terrible, they charged me an obscene amount of money to fix my brakes, then when I got my car…read morelooked at by my usual mechanic he told me absolutely nothing new was on my brakes and that it appears that they've never been serviced. They robbed me because I was an ignorant college student who trusted them and no one should give them business or have faith in their services