We drove in for a weekend away and experienced car issues. Garrett Automotive got us in the same…read moreday, addressed the problem, and we as beyond helpful. I wish we lived closer because this would be our regular mechanic.

They ordered wrong parts and it took 12 days to repair. Test drove it and didn't take the pet cage…read moreoff of the rack and scratched the heck out of paint on the back door. Charged $45 to asses damage on top of the over $1k to replace the water pump. They charged a "freight fee"? What's that? If you come from out of town DONT go there, they have you and they know it. Not cool.

Car trouble in Deep Creek area? Honest, capable, reliable, helpful. What more could you want in an…read moreauto shop? If you live in the Deep Creek area or are just visiting, this is where you go. Problem with my car the day before we needed to leave. Bobby was kind enough to find some time in a very busy schedule to diagnose the issue and get me back on the road safely. Could not have been better.

We drove from the DC area with brand new tires to find that we had a flat. After calling around,…read moreBobby not only figured out our problem, but he drove 50 miles through sleet to pick up the nearest replacement tire he could find. The prior shop did shoddy work, and it scares me to think what could have happened to my family if the tire blew on the freeway. On a day when most places close at noon and don't even call you back, Bobby went above and beyond, and all with a great personality which had us feeling assured during a stressful time. Bobby, my husband wants you to know that, "You da man!" Thank you so much!

Got my tire repaired fast, correctly and at a great price. On vacation here from NJ, where if you…read morecan get 2 of those 3, you got really lucky. Thanks for the help today.

Great honest company - their great reviews are well-deserved! Thought I had a puncture on my tire…read moreduring my trip to Wisp. Called around to see who can handle run-flat tires - all called referred me to Glotfelty. Took my car in and they found leaking valve and charged me lower price than I expected. Highly recommended.

We were visiting Deep Creek Lake for the holiday weekend and our check engine light was on light…read morewas on! the Advance Auto Parts clerk check the error code and said it was critical to get it fixed and not drive very far until it was fixed. He recommended Pifer and Sons which was a little out of the way but wonderful service and honesty. Incredible value for service! They quickly fixed the problem which turned out to be small and they knew we were away from home. Mark's honesty is very much appreciated and we were then able to drive home safely!

I have a RAM 2500 pickup. Coming up to camp pulling a 38' travel trailer and experienced a cooling…read moresystem problem going through Cumberland. Made it to McHenry. Called three RAM dealerships in the area and none would even look at it. Called Helbigs and they said "Bring it by and we'll look at it." They identified the problem and I was back on the road in less than two days. Get team, friendly and the service they provided far exceeded my expectations.

I bought a Subaru Outback in February 2025 with a used car warranty from a dealership in PA. In…read moreMarch 2025 the transmission quit working. After calling a dozen or so places, I found two garages that would entertain the idea of working with a warranty company, and Helbig's was the only one to call back within a 24 hour timeframe. From the beginning, Fred laid out how the process works, what could go wrong, what should happen, what extra costs I might have, and the best way to go about repairing it. My Subaru had a CVT and it was a 2016 Outback with a 3.6 liter engine instead of the standard 2.5, and it was impossible to find a used replacement anywhere in the US. Honest. I looked too. Fred talked to his Subaru guy and the only real solution was a Subaru factory rebuilt transmission. Fred went about filling out the paperwork for the warranty company even though he had never heard of it before and invested a lot of personal time into my situation. I had the car for 34 days before the transmission went and I was certain that the warranty company would deny the claim and say that it was damage prior to coverage. Fred dotted every "I" and crossed every "t" on that paperwork and jumped through every hoop the warranty company gave him. Fred kept in contact with me every day there was a new development. Finally, he called to say that it had actually been approved. I couldn't believe it and figured it would be a few more weeks before getting my car back. 6 days later I was ready to roll. Helbig's saved me at least $6,000 by taking the time to do my paperwork properly, not to mention saving my sanity.

Body shop and detail shop do very poor work. Will not be going back there again. Body shop people…read morevery rude!

They worked on my transmission and a week later it blew up. Stay away from this dealer at all costsread more

Warnick Repair has done quite a few things on my diesel truck. Always done 100% and always done in…read morea timely manner. Will definitely be going back!

From the owner: Engine Rebuild/Repair Transmission…read more Yearly Maintenance Computer Diagnostics Tuning

I purchased a Jeep from this dealer in January 2024. The buying process was efficient. Since buying…read morethe Jeep the process to receive my title has been a NIGHTMARE. The salesman Bryson Paugh has been anything but efficient. I bought the Jeep January 29, 2024. The dealership didn't file the paperwork until 2/15/2024. The paperwork they completed was incorrect and rejected by the MVA but no one did anything about it. A supervisor at the MVA showed me all the errors on the paperwork. The title number was incorrect, the milage was incorrect, the issue date was incorrect and the dealer checked the box that says the Jeep exceeds mechanical limits. Checking this box not only lowers the value of the Jeep but voids my warranty!! I have contacted Mr. Paugh and he has been giving me a lot of lip service and no action. He has been very nonchalant and told me that it is really no big deal and all this was the MVA's mistake and that the MVA told them to check that box. All this is really simple paperwork that the dealership can take care of if they cared. If they valued their customers. Mr. Paugh is well aware that I am trying to refinance the Jeep and I was offered a better rate half of the rate I the dealership was able to find me. However I need the title to take advantage of the offer. Since the dealer has taken so long to take care of this issue I will lose out on the refinance offer with Capital One. Again, no one at the dealership appears to care. Their customer service and ability to do their job effectively after they get your money is nonexistent. Very disappointed with my experience.

Bought a car over the phone... YES! I was in a jam and Donnie made it all possible!!! Thank you!…read more Plus - i love my new car - it's perfect! Plus, i needed a few more things and Donnie was fully excellent with customer service even staying a bit overtime to deliver. I definitely recommend!