I have a RAM 2500 pickup. Coming up to camp pulling a 38' travel trailer and experienced a cooling system problem going through Cumberland. Made it to McHenry. Called three RAM dealerships in the area and none would even look at it. Called Helbigs and they said "Bring it by and we'll look at it." They identified the problem and I was back on the road in less than two days. Get team, friendly and the service they provided far exceeded my expectations. read more

I bought a Subaru Outback in February 2025 with a used car warranty from a dealership in PA. In March 2025 the transmission quit working. After calling a dozen or so places, I found two garages that would entertain the idea of working with a warranty company, and Helbig's was the only one to call back within a 24 hour timeframe. From the beginning, Fred laid out how the process works, what could go wrong, what should happen, what extra costs I might have, and the best way to go about repairing it. My Subaru had a CVT and it was a 2016 Outback with a 3.6 liter engine instead of the standard 2.5, and it was impossible to find a used replacement anywhere in the US. Honest. I looked too. Fred talked to his Subaru guy and the only real solution was a Subaru factory rebuilt transmission. Fred went about filling out the paperwork for the warranty company even though he had never heard of it before and invested a lot of personal time into my situation. I had the car for 34 days before the transmission went and I was certain that the warranty company would deny the claim and say that it was damage prior to coverage. Fred dotted every "I" and crossed every "t" on that paperwork and jumped through every hoop the warranty company gave him. Fred kept in contact with me every day there was a new development. Finally, he called to say that it had actually been approved. I couldn't believe it and figured it would be a few more weeks before getting my car back. 6 days later I was ready to roll. Helbig's saved me at least $6,000 by taking the time to do my paperwork properly, not to mention saving my sanity. read more

Fred is awesome. He looked over my Acura steering issue and found it was under an extended warranty w Acura and I was able to have it addressed at no charge by the dealer. Highly recommend Fred for his thorough and ethical work. read more

They overly charge we needed a whole muffler kit he brought it out wanted us to pay 850 for it when at fishers we got it for 200 and some for the part and the labor to then we needed bearings 450 depending on if they was easy to get off then wanted to charge us more if they wasn't easy to get off we are taking are bussiness somewhere else a bunch of ass wholes if you ask me read more

I have great trust in this family-run shop because of how honest they are and their great customer service. I trust them with our cars, and that is the same as trusting them with our lives. read more

Helbig's was very quick w getting my Audi in for an appt. but they had my car for three days before it was even looked at. I called several times each day to get status updates and was very difficult to get a return call. read more

Helped us in a time of need while driving through Oakland even though they were about to close. Great service!!

The entire Helbig family runs this small Subaru shop. They have always been extremely responsive to my needs and rescued me countless times. I respect their judgment and their good advice, often free of charge. I couldn't imagine owning a Subaru without them! read more

Fred took a good half hour to give me sound advice for purchasing a used Suburu. You will not find a more honest mechanic anywhere. He is now servicing the Outback I found and I am relieved to know that I can depend on him. read more

Funny when you read bad reviews from 3 years ago. I can name a half dozen people among my friends who take their car there for anything it needs. You won't find a more honest repair shop. They know what they're doing and I've been more than satisfied with the work they've done over the six or eight years I've been going there. read more

If I have an issue I can bring the car by and unless they are swamped they will stop and take a look at what the problem is without charging anything. They are honest and will let you know the best solution even if it doesn't mean the most profit for them. read more